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Chateau Jasper

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Traveller (185)
Room & Suite (259)
Pool & Beach (36)
Overview
  • Excellent17%
  • Very good48%
  • Average26%
  • Poor6%
  • Terrible3%
Travellers talk about
“nice hotel”(37 reviews)
“minute walk”(35 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (909)
There are newer reviews for Chateau Jasper
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Traveller rating
149
361
213
60
27
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149
361
213
60
27
Show reviews that mention
All reviewsunderground parkingnice hotelminute walkgood sizerocky mountaineer traintown centrehotel restaurantcouple of nightsspacious roomshort staystayed here for two nightshot tubwould stay here againbreakfast buffetpleasant staymini fridgeindoor pool
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241 - 245 of 810 reviews
Reviewed 6 December 2015

Stayed with a large group of around 40 school pupils on a ski trip. Arrived a day late after a horrible journey on the weekly carvery night in the restaurant which was delicious. All other evening meals and breakfasts were from the buffet which contained...More

Thank Patrick I
Reviewed 11 November 2015

The hotel was overpriced for what it was. It was clean, comfortable, but not very warm and welcoming. I wasn't overly impressed by the front counter staff. Whenever I asked a question of where something was it was like I was putting them out. The...More

1  Thank Michelle P
Response from Brian_Higginson, Manager at Chateau JasperResponded 15 December 2015

Dear Michelle P, I am glad you enjoyed the room and your meals at the Silverwater Grill. I am sorry that your interaction with our front desk was not up to our normal standards. I have reviewed this comment with all our employees to show...More

Reviewed 3 November 2015

This was our first hotel on our Rocky Mountain trip and what a splendid location. It's just on the edge of town, which makes it nice and quiet, but a little walk into town for the shops and restaurants. Our room was the Royal Suite...More

Thank JohnofHalifax
Response from Brian_Higginson, Manager at Chateau JasperResponded 11 November 2015

Dear John K, Thank you very much for your kind review and I am glad you enjoyed your special time with us. I will pass your comments on to Aileen and the rest of our team, they are our greatest asset and it is always...More

Reviewed 2 November 2015

In town for a hockey weekend for my son and the team. We had 18 rooms booked at the hotel and and I am not sure anyone else was at the hotel. I did find for the money the team dropped at here they would...More

Thank farmer000000
Response from Brian_Higginson, Manager at Chateau JasperResponded 7 November 2015

Dear Farmer 000000 Thank you for your review and I am sorry that you did not enjoy your stay with us. We do have a waiver that we ask all sport teams to sign; unfortunately we have had some issues in the past that have...More

Reviewed 2 November 2015

We booked in advance through our tour company, we did check out the hotel web site before hand but unfortunately although the room was warm and clean our nights sleep was disturbed by the constant noise over the roof top by the air conditioning vent,...More

1  Thank stick_10
Response from Brian_Higginson, Manager at Chateau JasperResponded 10 November 2015

Dear Stick_10 Thank you for your review. I am sorry for the issues you encountered here and I am glad we were able to accommodate you at our Lobstick Lodge. We were able to fix the constant noise you described. Our exercise area, while small,...More

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Most Booked Properties in Jasper, Canada
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Dry Cleaning
Business Centre with Internet Access
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 81 - USD 222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 81 - USD 222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (185)
Room & Suite (259)
Pool & Beach (36)
Dining (32)
Amenities (41)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
d_s_r_u_k_13
16 February 2018|
AnswerShow all 2 answers
Response from shirleycw | Reviewed this property |
no
0
Votes
Haney_Baek
6 February 2018|
AnswerShow all 11 answers
Response from Brian_Higginson | Property representative |
Hello, Our Restaurant is open for breakfast but Breakfast is not included in the room rate. We look forward to welcoming you in June. Brian Higginson Manager - Chateau Jasper
0
Votes
ch438
20 January 2017|
Answer
Response from Brian_Higginson | Property representative |
Hello Caloundra. Thank you for your question. We are a pet friendly hotel and there is a possibility of allergens in the public areas. If we know in advance of allergies,we check a rooms records for the previous 3 months... More
0
Votes
Room Tips
"Third floor was best and they have an elevator."
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"Get the suite!! So nice and spacious. Best bathrooms everywhere. :)"
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"This hotel only has two elevators and they are not the fastest. If you have mobility issues, request the..."
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"Front for views"
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