We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chateau Jasper

Save
Share
Traveller (187)
Room & Suite (259)
Pool & Beach (36)
Overview
  • Excellent18%
  • Very good49%
  • Average25%
  • Poor6%
  • Terrible2%
Travellers talk about
“nice hotel”(38 reviews)
“minute walk”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (961)
Filter reviews
855 results
Traveller rating
164
386
218
60
27
Traveller type
Time of year
LanguageEnglish
More languages
164
386
218
60
27
Show reviews that mention
All reviewsunderground parkingnice hotelminute walkgood sizeroom was largetown centrerocky mountaineer traincomfortable bedsmain partstayed here for two nightswould stay here againshort staystandard roomhot tubpleasant staybreakfast buffetcoffee machine
FilterEnglish
Updating list...
1 - 5 of 855 reviews
Reviewed 5 days ago

Stayed for two nights, the hotel is older. The bathroom had been updated and the updates were very nice but was very small. Room had two double beds and was just ok. There was a fridge, microwave and coffee pot which was good but overall...More

Thank JHC2011
Response from Pierre F, Manager at Chateau JasperResponded 4 days ago

Thank you for review. Kindly accept our most sincere apologies for falling short of your expectations. The Chateau Jasper is the 2nd most recent hotel property in Jasper (built & opened in 1982). You are correct in that the property was renovated as it was...More

Reviewed 1 week ago via mobile

We only spent a short time here on a group tour, checking in a 5 and leaving early the next morning. Room was clean and comfortable. Shower large with impressive sliding glass door. Very happy with our stay.

Thank Margaret T
Response from Pierre F, Manager at Chateau JasperResponded 1 week ago

Thank you!

Reviewed 1 week ago

We stayed for 2 nights, one of which was my birthday. The hotel kindly upgraded us to a suite which had fabulous views of the mountains. After a walk and then a swim in Annette lake I enjoyed a fabulous deep bath with the champagne...More

Thank PippaQuilter
Response from Pierre F, Manager at Chateau JasperResponded 1 week ago

Thank you very much for sharing your experience. We are delighted you will be going home with fond memories!

Reviewed 1 week ago

The hotel is on the edge of town so you need to drive in for an evening but this is very easy as it's only a few mins, rooms were very clean and tidy and the desk staff very good. Pool was good and hot...More

Thank Rich N
Response from Pierre F, Manager at Chateau JasperResponded 1 week ago

Thank you for your kind review.

Reviewed 1 week ago

We booked two adjoining rooms for my family with three nearly grown children. The rooms were clean and nicely decorated, and the beds very comfortable and luxurious. The lobby was welcoming, and the front desk staff helpful and friendly. We had a small problem with...More

Thank PaigeWestHartford
Response from Pierre F, Manager at Chateau JasperResponded 1 week ago

Thank you for your comprehensive review. You are most correct in terms of the work-out room. Jasper's great outdoors offers a multitude of outdoor activities (low and high impact), both in winter and summer, which the vast majority of Jasper National Park visitors come to...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 58 - USD 242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Mountain View Hotel in Jasper
#2 Quiet Hotel in Jasper
#2 Business Hotel in Jasper
#3 Mid-range Hotel in Jasper
#2 Safe Hotel in Jasper
#3 Classic Hotel in Jasper
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 58 - USD 242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Mountain View Hotel in Jasper
#2 Quiet Hotel in Jasper
#2 Business Hotel in Jasper
#3 Mid-range Hotel in Jasper
#2 Safe Hotel in Jasper
#3 Classic Hotel in Jasper
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (187)
Room & Suite (259)
Pool & Beach (36)
Dining (32)
Amenities (41)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
d_s_r_u_k_13
16 February 2018|
AnswerShow all 2 answers
Response from shirleycw | Reviewed this property |
no
0
Votes
Haney_Baek
6 February 2018|
AnswerShow all 11 answers
Response from Brian_Higginson | Property representative |
Hello, Our Restaurant is open for breakfast but Breakfast is not included in the room rate. We look forward to welcoming you in June. Brian Higginson Manager - Chateau Jasper
0
Votes
ch438
20 January 2017|
Answer
Response from Brian_Higginson | Property representative |
Hello Caloundra. Thank you for your question. We are a pet friendly hotel and there is a possibility of allergens in the public areas. If we know in advance of allergies,we check a rooms records for the previous 3 months... More
0
Votes
Room Tips
"A long walk to city center"
Read review
"Room overlooking the pool and small garden"
Read review
"2nd floor rooms with windows to exercise deck had a small security risk of someone coming thru window during..."
Read review
"Access to ground floor rooms from the entrance hall have steps"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing