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Lobstick Lodge

Expedia.comUSD 110*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 137*
USD 110*
USD 114*
USD 137*
USD 110*
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Lobstick Lodge
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638 Reviews from our TripAdvisor Community

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Showing 595: English reviews
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Calgary, Canada
Reviewed 2 weeks ago via mobile

Complete dump. Mold in room. Rude staff. $500 plus for two nights. Would not walk in my sox in the room the floor was so dirty. The bed was 20 years old. What looked like dried lettuce on wall. Black mould in cupboard. Kids were chastized for laughing to loud in the lobby while playing cards with their friends at...

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Helpful?
Thank Copper_Cosmo
Chelsea M, Manager at Lobstick Lodge, responded to this review

Copper_Cosmo, I have to say I am quite shocked at the comments in your review. None of the rooms in our hotel have any mold in them. Having have recently completed our yearly inspection of all the rooms in the hotel, this absolutely would have been caught and addressed immediately. There have also been no reports of any such thing...

Reviewed 4 weeks ago

We were at the Lobstick this past weekend for a Hockey Tournement. There were 7 teams booked into the hotel and my sons team was one of them. They put us in a wing in the basement but instead of putting all the rooms together they had a couple rooms in between us that weren't with any hockey team. So...

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Helpful?
3Thank Mullagh77
Chelsea M, Manager at Lobstick Lodge, responded to this review

Mullagh77, As explained to you during your stay and afterwards, the contracts that all sports teams staying with us have to sign clearly states that 'Any refunds or discounts given to other hotel guests because of noise complaints against the team will be the responsibility of the team.' As your room in particular, along with others from your team, was...

Beaumont, Canada
Reviewed 4 weeks ago via mobile

Just arrived to Jasper for a family ski week. We visit Jasper often and this time booked the Lobstick in order to have the kitchen suite. This hotel is old and dated and showing the signs of its age. The room has a musty smell, maybe of old smoke, even though it is supposed to be a non-smoking room. The...

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Helpful?
Thank Rachelle V
Chelsea M, Manager at Lobstick Lodge, responded to this review

Hi Rachelle, Thank you for your constructive comments, and honest review of your recent stay here with us. While we are aware of the areas of the hotel that are in need of cosmetic attention, we do work hard to provide clean, comfortable and friendly accommodation to all of our guests. The kitchen suites are a popular choice with travelling...

Fort St. John, Canada
Reviewed 14 March 2017 via mobile

I enjoy the lobstick because it's central, but it's like staying in a hostel. The conversations in the hall and noises are pretty evident in your room and the most frustrating thing is the heat in the room. It seemed to be uncontrollable. The rooms remained very hot all the time which made it hard to sleep. We left our...

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Helpful?
Thank DEJAY01
Chelsea M, Manager at Lobstick Lodge, responded to this review

Hi DEJAY01, Thank you for posting a review of your stay here with us. I do apologize that you found your room to be too warm throughout your stay, and hope that you communicated that to our front desk so our maintenance team could fix it for you while you were out for the day. In regards to your note...

Bedford, United Kingdom
Reviewed 7 March 2017

We enjoyed a comfortable two night stay here. Our room was huge with a fully fitted kitchen, sitting room area and cosy bedroom. We overlooked the back and were not bothered by any noise, although we were on the same floor as the bar/restaurant. The meals we had at the Lobstick were excellent and served by friendly staff. It is...

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1Thank Vanessa S
Reviewed 7 March 2017 via mobile

Terrible rooms and pool and hottub left us with red and burning skin. The morning manager didn't seem to even care about our concerns. Wasn't happy with the stay for the cost and would not recommend this place for anyone to stay at as it has been the worst place I stayed at.

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Helpful?
1Thank Mikehoog
Chelsea M, Manager at Lobstick Lodge, responded to this review

Dear Mikehoog, I was very sorry to read your post about your stay here with us; and very troubled that you make mention of our 'morning manager' not seeming to care about your concerns. Please know that this is not the way we want any of our guests to leave our property feeling, and that all concerns should be addressed....

Edmonton, Canada
Reviewed 6 March 2017

Lobstick Hotel has been around for a long time in Jasper but we found that it has been well maintained. Rooms were clean and fairly modern. Only complaint was we found the temperature too high and couldn't get it down to a comfortable level. Dinner in the restaurant was good and pretty decent prices in a National park.

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Helpful?
Thank caintown
Chelsea M, Manager at Lobstick Lodge, responded to this review

Dear guest, Thank you for taking the time to post a review of your stay here with us at the Lobstick Lodge. We do appreciate your honest feedback. I do apologize that you were unable to achieve a comfortable room temperature; and hope that this is not the case during your next visit. We look forward to seeing you again...

Edmonton, Canada
Reviewed 5 March 2017 via mobile

Found the Lobstick dated. Had one of the kitchenette suites with an adjoining door to the next room. Lots of noise coming through the doors and you hear every shower and toilet flush from adjoining room. Handles loose on pots and pans and smoke detector going off constantly while tying to cook as there is no range hood. Good size...

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Helpful?
2Thank Griswalds1971
Chelsea M, Manager at Lobstick Lodge, responded to this review

Dear guest, Thank you for posting a review of your experience here at the Lobstick Lodge. I do apologize that you found the noise from your adjoining room too loud, and the kitchen ware to be unsatisfactory. We do make a point to stay on top of ensuring all of our pots and pans, dishes and utensils are up to...

Spruce Grove, Canada
Reviewed 20 February 2017

Service was good. Front desk was helpful. Room was clean. Could use updating but for the price, we liked it. Quiet except by the pool. Restaurant was acceptable for breakfast. Buffet was OK. 15 min walk to downtown.

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Helpful?
Thank 6969David6969
Tillsonburg, Canada
Reviewed 12 February 2017 via mobile

Had a great time staying at the Lobstick! Rooms large and cozy 2 kings sized beds with new bedspreads. Front desk very friendly and efficient! Outdoor hot tubs were great, visited during a slow time so only one other person was in the pool. Warm and relaxing would stay again!

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Helpful?
Thank mcelhink

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Lobstick Lodge
Lobstick Lodge
Cuisines: Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located within the town of Jasper, Lobstick Lodge is near all the area's major attractions. With 139 spacious guestrooms and rooms with kitchenettes, this Jasper resort offers an excellent family restaurant, meeting and catering facilities, an indoor pool and sauna, 3 outdoor Jacuzzis, 1 indoor Jacuzzi and a fitness center. Lobstick Lodge is also a great skiing destination with friendly, knowledgeable staff. ... more   less 

Additional Information about Lobstick Lodge

Address: 94 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: $120 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Lobstick Lodge 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Lobstick Hotel Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Lobstick Lodge staff and other travellers.
7 questions
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Questions? Get answers from Lobstick Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with views of the mountains are the best. Not all rooms have a view.”
caintown, 5 Mar 2017 | Read review
“Kitchenette rooms really useful as there are separate living washing and sleeping areas - as within a small apartment.”
ChrisHelena, 5 Feb 2017 | Read review
“Perhaps in the east wing away from the elevator”
tmwind, 10 Nov 2016 | Read review
“Pool is closed every Monday til 1pm for cleaning”
tanyastocktonontees, 1 Oct 2016 | Read review
“A really quiet area so all rooms good for low noise”
palmsprings51, 30 Sep 2016 | Read review
5 of 5
Expedia.com
USD 110* /night
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Booking.comUSD 114
Hotwire.comUSD 110
TripAdvisorUSD 110
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*Disclaimer
Prices are for 1 room, 2 adults
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