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Fairmont Jasper Park Lodge

4,234 reviews
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Traveller (1936)
Room & Suite (438)
Pool & Beach (104)
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Overview
  • Excellent39%
  • Very good25%
  • Average18%
  • Poor12%
  • Terrible6%
Travellers talk about
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Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,234)Write a Review
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971 - 975 of 4,017 reviews
Reviewed 11 September 2016

We recently stated at the Fairmont hotels in Lake Louise, Jasper and Banff. Those in Lake Louise and Banff were beautiful properties. Can't say the same for the Fairmont in Jasper. We were assigned a room in one of the cabins. It was 80 degrees...More

1  Thank 12817travelers
Response from FairmontJPL, General Manager at Fairmont Jasper Park LodgeResponded 13 September 2016

Dear 12817travelers, Thank you for taking the time to share your valuable feedback. It is of course a great concern to learn that your recent experience had issues in regards to the temperature and upkeep of your guest room. We have invested more than $16...More

Reviewed 10 September 2016

Jasper Park Lodge is a very nice property in a great location. However, for $680 per night, our room was very disappointing. The decor was very dated and the beds average. The faucet in the shower was defective which made adjusting the temperature very difficult....More

Review collected in partnership with Fairmont Hotels & Resorts
1  Thank I5225FJjeanl
Response from FairmontJPL, General Manager at Fairmont Jasper Park LodgeResponded 13 September 2016

Dear I5225FJjeanl, Thank you for taking the time to write a review of your recent stay with us here at Fairmont Jasper Park Lodge. I am delighted to read that you enjoyed the property and the scenery of Jasper National Park, however I am disappointed...More

Reviewed 10 September 2016

Our rooms were stunningly tiny. If you need slightly more room to move around, make sure you book a larger unit. The units are older but neat and tidy. The surrounds are stunningly beautiful. We could see a tiny part of the lake from our...More

1  Thank jt2407
Response from FairmontJPL, General Manager at Fairmont Jasper Park LodgeResponded 13 September 2016

Dear jt2407, Thank you for taking the time to write a review of your recent stay with us here at Fairmont Jasper Park Lodge. I am thrilled to read that your overall experience with us was so memorable and would like to thank you for...More

Reviewed 10 September 2016 via mobile

I attended a wedding here over the long weekend and while the location and views are stunning, the accommodations leave much to be desired. We paid over $600 a night for a lodge that basically had no heat. When we mentioned it to housekeeping she...More

2  Thank pegcity24
Response from FairmontJPL, General Manager at Fairmont Jasper Park LodgeResponded 13 September 2016

Dear pegcity24, Thank you for taking your time to write a review of your recent stay with us here at Fairmont Jasper Park Lodge. I am happy to read that you were able to join us for such a wonderful celebration and I am delighted...More

Reviewed 10 September 2016

Room was grossly over priced considering it as not been remodeled since the 70's. The Emerald Lounge Manager was unaccommodating and impersonal. Our first room was an adjoining room where we heard every word spoken at a normal level of the guests next door. They...More

Review collected in partnership with Fairmont Hotels & Resorts
2  Thank paulaX8879LV
Response from FairmontJPL, General Manager at Fairmont Jasper Park LodgeResponded 15 September 2016

Dear paulaX8879LV, Thank you for taking the time to share your comments and observations. It is truly disappointing to read you did not enjoy your stay with us and found the service to be impersonal. This is not a representation of the devoted staff we...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Pool
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 178 - USD 720 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 178 - USD 720 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1936)
Room & Suite (438)
Pool & Beach (104)
Dining (95)
Amenities (88)
Family and Play Areas (10)
Questions & Answers
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Susan E
15 November 2017|
AnswerShow all 4 answers
Response from YVRTraveller2010 | Reviewed this property |
I suggest you contact the Planetarium. Their toll free no. is 1-888-786-3641
0
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Mcnamat
26 October 2017|
AnswerShow all 2 answers
Response from orchidguy87 | Reviewed this property |
It’s about 1 hour 40 minutes from Fairmont Jasper Lodge to Athabasca Glacier.
0
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R0bW84
31 March 2017|
AnswerShow all 3 answers
Response from KenV48 | Reviewed this property |
we had big room with twin beds..a normal size wheel chair would fit in between ok.. but we had terrible service in the main restaraunt..never go back.
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Room Tips
"Get a room overlooking the Lake"
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"rooms by lake are best"
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"We had room 677. A beautiful view!"
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"View of the lake"
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