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Fairmont Jasper Park Lodge

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#6 of 16 Hotels in Jasper
GreenLeadersSilver level
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Fairmont Jasper Park Lodge
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3,540 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Jasper Park Lodge
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Showing 3,361: English reviews
Winnipeg
Reviewed 28 September 2015

Upon entering our room it smelled stale and even after opening all windows and turning in the fan it did not help. The bathtub was chipping really bad and outside of our room there was a man hole cover that would bang around really loud when cars drove it (during the night). The food wasn't great for the price you...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank 649darrenk
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear 649darrenk, Thank you for your feedback. Please accept my sincere apologies in regards to your room accommodation. I can certainly understand the frustration this must have caused. While there is never an excuse for a lapse in maintenance and upkeep, I can appreciate that some areas of the hotel are older than others and would benefit from updated décor....

Edmonton
Reviewed 27 September 2015 via mobile

My husband and I have been coming here over the past several years as a quiet escape from the city. I have never been disappointed in any of my visits and it seems that I only enjoy them more and can't wait to come back even before I am gone This trip we brought out puppy. Her first time in...

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Helpful?
Thank Camille W
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Camille W, Thank you for continued patronage throughout the years, it is truly appreciated. I am thrilled to read you, your husband and your new fur baby enjoyed your stay! Thank you for your kind comments regarding our staff - they work hard to earn comments such as yours. I am looking forward to welcoming you back in the...

Edmonton
Reviewed 27 September 2015

My wife and I recently spent the weekend up at Jasper Park Lodge for corporate meetings. Having stayed at the property many times over the years we were fortunate to have booked one of our favorite Jr. Suite cabins. The cabin was just as it always is, with lots of rustic charm. Unfortunately that also means certain little repairs to...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank michaelsB3811SY
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear michaelsB3811SY, Thank you for taking the time to write a review of your recent visit. I am delighted to read you enjoyed your round of golf and had positive interactions with our staff. Our Junior Suites are currently being renovated and I am looking forward to showcasing these renovations to you in the near future! Sincerely, Ken Hall

Red Deer, Canada
Reviewed 27 September 2015

It is a beautiful hotel, but too expensive and we had a crappy view of just trees, not the lake. The restaurants were also too expensive for a small plate. The golf was excellent due to the view, but the bird poop and the greens were not great.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Cheryl C
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Cheryl C, Thank you for taking the time to submit a review of your recent visit. I am delighted to read you enjoyed the views on the golf course, however, I am disappointed to read the rest of your stay did not meet your expectations. I hope to get the chance to welcome you back to better demonstrate our...

Melbourne, Australia
Reviewed 27 September 2015

Great example of what happens when one player has a monopoly over a location -. They spend as little as possible on the facility and charge the maximum for anything and everything. Of course the location is great - meeting a large male elk head to head while walking around the lake was a highlight of the trip. I can...

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Helpful?
Thank davidwrunner
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear daivwrunner, Thank you for your comments and observations from your recent visit. It is very disappointing to read your stay did not meet your expectations. We are putting in more than $16 million in renovations. The extensive project will touch almost every area of the resort, further enhancing the guest experience for years to come. Please know that the...

Edmonton
Reviewed 26 September 2015

Very beautiful grounds , great views. Friendly courteous staff. Really cute dig in the lobby, although I felt a little bad for him being chained up. I would prefer he was free to roam. I was a little disappointed with the room, seemed dated. The beds were very comfy. The t.v reception wasn't very good, but we didn't go to...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank Kelly B
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Kelly B, Thank you for choosing the Fairmont Jasper Park Lodge to celebrate such a special occasion. I am delighted to read you enjoyed your stay with us. I hope to welcome you back for your next anniversary. Sincerely, Ken Hall

Lutz, Florida
Reviewed 26 September 2015 via mobile

Checked in online prior to arrival and was greeted at registration area in parking area with keys to our room, luggage transport, water to drink and car parked all within 5 minutes of arrival. Excellent service by all staff and excellent dinner in Moose's Nook Chophouse. Large bathroom and deck looking out on lake. Loved our stay at the Jasper...

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Helpful?
Thank MawMaw911
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear MawMaw911, Thank you for your positive review! I am thrilled to read your online check in was a success and you had positive encounters by all our staff. I am looking forward to welcoming you back in the near future! Sincerely, Ken Hall

Jacksonville, Florida
Reviewed 26 September 2015 via mobile

We were caution by friends that Lodge is rustic so we're ready for average. We turned off the heater and the room was still 75 plus. Staff said the could not adjust due to having heated floors. Had to sleep with windows and doors open plus fan. Parking is terrible. Few spots near room which were always full. Walk to...

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Helpful?
Thank retirednole
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear retirednole, Thank you for taking the time to share your comments and observations. It is disappointing to read your stay did not meet your expectations. Please accept my apologies you had troubles finding parking. I can agree that finding a parking spot right out front of you cabin can sometimes be a challenge. We like to maintain an idyllic...

Ventura, California
Reviewed 26 September 2015 via mobile

Spectacular location on Beauvert Lake, a few kilometers outside Jasper. Grounds are beautiful. Nice approx 3 mile walk around lake on the grounds. Peaceful spreadout 'cabin' rooms. Part of the charm are the well kept spacious grounds, but they should take a little bit of the grounds for more parking. As it is we were there three days and frequently...

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Helpful?
Thank sgs312
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear sg312, Thank you for taking the time to submit a review of your recent visit to Fairmont Jasper Park Lodge. I am delighted to read you enjoyed your stay with us. Kindly note if you are ever having trouble finding parking our team of friendly valets would be more than happy to assist. I hope to get the chance...

Calgary
Reviewed 26 September 2015

The location and setting are stunning - very relaxing. The hotel is old and very outdated, with the bathrooms looking quite run down. The porch lights are left on by the property overnight, and the doors to the rooms have glass in them - you can imagine, it's quite difficult to get to sleep. The food is average.

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Helpful?
Thank D L
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear D L, Thank you for taking the time to write a TripAdvisor review of your recent stay. I am happy to read you enjoyed the location and setting, however, I am very disappointed to read the rest of your stay did not meet your expectations. Please accept my apologies in regards to your room accommodations. We are in the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oka Sushi
Oka Sushi
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 

Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: $235 - $1,140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Number of rooms: 446
Reservation Options:
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont
Hotel Style:
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Jasper Park Lodge staff and other travellers.
19 questions
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Vancouver, Canada
over a year ago
Holualoa, Hawaii
6 months ago

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Questions? Get answers from Fairmont Jasper Park Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior cabin suite with a lake view is quiet and offers picturesque views.”
 of 5 bubbles blouin2h, 20 Mar 2017 | Read review
“The lake view suites are impressive.”
 of 5 bubbles NEVILLEW327, 19 Mar 2017 | Read review
“Rooms are great, if you want a spectacular view request one by the lake.”
 of 5 bubbles lasher2017, 15 Mar 2017 | Read review
“request a room with parking at or very close to the room”
 of 5 bubbles JMichaelM_13, 13 Mar 2017 | Read review
“ask for a room with coffee maker”
 of 5 bubbles 310amyv, 5 Mar 2017 | Read review
5 of 5