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Platinum Hotels

56 reviews
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Traveller (9)
Room & Suite (13)
Dining (9)
Overview
  • Excellent60%
  • Very good17%
  • Average12%
  • Poor8%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
3.0 Star Hotel
All hotel details
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Reviews (56)Write a Review
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32
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LanguageEnglish
32
10
7
5
2
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All reviewslarge grocery storegreat little placeliving roomthe check in deskin townheated underground parkingfranklin avenuecoffee machinevery clean hotelstove topfree wifiplace to staycleaning staffthe hotel staffconvenient locationparking lothome away from home
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1 - 5 of 56 reviews
Reviewed 4 weeks ago

I found the property with no problem but getting into the parking lot that had not been plowed was a challenge. There is no lobby on the main floor just a giant chair. I had just driven 5 hours in crappy weather and walked up...More

Thank Michelle P
Response from HANY A, General Manager at Platinum HotelsResponded 3 weeks ago

Thank you for taking the time to write review on your last visit to Platinum Hotels, we appreciate your feed back and we hope to see you again. Kind Regards, Omnia Assal General Manager

Reviewed 17 December 2017 via mobile

This hotel is very conveniently located downtown. It has underground parking around the back which is awesome. The hotel lobby is on 2nd floor which seemed odd but it is very nice and the staff are great. I was in a very large suite with...More

Thank lucsX2
Response from HANY A, General Manager at Platinum HotelsResponded 3 weeks ago

WOW - what an amazing compliment! Of course I am sharing it with the entire team. Nowadays travelers all over the world have such a huge choice of beautiful properties where to stay at, and the only way to make a real difference and to...More

Reviewed 16 November 2017

I was a little confused by the entrance. I had to buzz and they let me into a lobby where I had to catch an elevator to the second floor where the desk clerk sat at an office desk. I needed another room last minute...More

Thank Clint W
Reviewed 30 October 2017

Very clean hotel with suites for rooms with 2 bedrooms, 2 bathrooms and a kitchenette complete with pots, pans, plates, etc. Good location within a block of a large grocery store and several places to eat. The included continental breakfast was toast, muffins, cereal, coffee...More

Thank rbrianh
Reviewed 30 September 2017 via mobile

This has to be my go to place to stay in Fort McMurray. Room was spotlessly clean. It was a large comfy suite. Very private and quiet. Few windows, but did have a balcony. I like the few windows, zero noise, cut off from outside...More

Thank juanjoselandip
Management response:Responded 4 October 2017

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you once again. It will be our distinct privilege to serve you in...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Free Parking
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Free Parking
Laundry Service
Room Service
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 108 - USD 157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
USD 108 - USD 157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (9)
Room & Suite (13)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Top floor eliminates boots walking over your head."
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"Higher floor or a room away from the front desk."
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"ask to be on the top floor"
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"third floor may be quieter"
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