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Holiday Inn Hotel & Suites West Edmonton

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Traveller (14)
Room & Suite (29)
Dining (2)
Overview
  • Excellent38%
  • Very good47%
  • Average8%
  • Poor3%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Offers from Holiday Inn Hotel & Suites West Edmonton
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (223)
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99
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84
99
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10
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All reviewsricky's restaurantroom was cleanattached restaurantwest edmontonnice hotelshort drivepool and hot tubshopping tripbusiness tripfront desk staffa wonderful stayeasy accessup to datehotel is locatedwould stay here againstayed for nightsking suite
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41 - 45 of 219 reviews
Reviewed 18 April 2017

The hotel is very clean and the staff very helpful. The front desk greeted me in a prompt manner and had me checked in in no time. Used the on site restaurant and the food was good but the service was slow.More

Review collected in partnership with this hotel
Thank Brucehalbert
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 24 April 2017

Dear Guest, We appreciate your feedback and we are glad to hear that you found our facilities clean and our service prompt. We value all comments from our guests and we are sure to forward your concerns about the service time for the restaurant. Thank...More

Reviewed 13 April 2017

The room was great and very clean, breakfast and dinner were outstanding. I loved the pool and the whirlpool, parking was free of charge, check-in was quick, all in all we had a relaxing and very pleasant stay.More

Review collected in partnership with this hotel
Thank Helga R
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 24 April 2017

Dear Guest, Thank you for choosing us and for your review as well. We are happy to hear that you enjoyed our facilities and that our cleanliness was up to standards. Most importantly, we are glad to hear that you enjoyed your stay with us....More

Reviewed 13 April 2017

This hotel is located close to the highway and it is easy to north, south, east or west. The staff at the hotel are friendly and helpful. The rooms are clean and beds are comfy. I liked that it also had a Ricky's restaurant. Food...More

Review collected in partnership with this hotel
Thank Jodi C
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 24 April 2017

Dear Guest, We appreciate your review and are glad that you found our location to your convenience as well. Our beds have had great reviews lately and of course we hope that pattern continues as it did with you. Thank you for choosing us and...More

Reviewed 8 April 2017

Found the staff to be friendly and professional. Great location. Rooms were clean as well s the facilities. Overall great experience. Also found the food to be tasty. Would definitely go back to this hotel.More

Review collected in partnership with this hotel
Thank sharkelly
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 17 April 2017

Dear Guest, The staff would like to thank you for your kind words. It is our aim to provide quality service to our guest. We are also happy that our cleanliness was up to standards and that you also found our restaurant menu options to...More

Reviewed 31 March 2017

We have stayed here before, and were happy to stay here again. The staff are friendly, helpful and ready to lend a hand. Lovely white clean bedding/towels. Spent some time in the pool/hot tub. Will be happy to stay here again!More

Review collected in partnership with this hotel
Thank DAVID C
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 3 April 2017

Dear Guest, We appreciate the review and the staff is happy to hear your kind words. We are always happy to help our guests. We are also glad that you found our facilities to your liking and we look forward to your next stay. Regards,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
USD 105 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 105 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (29)
Dining (2)
Pool & Beach (2)
Questions & Answers
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grant_bettke
11 September 2014|
AnswerShow all 2 answers
Response from HIEdmonton | Property representative |
Mayfield Common is only 5 minutes away with most of the hair salons taking walk ins.
0
Votes
Room Tips
"Ask for a room away from the main entrance or facing the back ."
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"away from the parking lot view"
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"Upper floors are quieter."
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"it was...comfy"
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