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Holiday Inn Hotel & Suites West Edmonton

TravelocityUSD 103*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 113*
USD 103*
USD 113*
USD 103*
USD 113*
USD 103*
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Holiday Inn Hotel & Suites West Edmonton
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193 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Reviewed 4 days ago NEW

From the moment we walked in the hotel we could feel the good energy of the place. We were greeted by a friendly and courteous gentleman who gave us our room card to a beautiful room with a soft bed and pillows.

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Helpful?
Thank 387leon
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review. The staff is happy to be of service and would like to thank you for your kind words. We are also glad to hear that you found our rooms to your liking. We hope to see you again! Regards, Francis O.

HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

My Fiancé and I came here for one night just to get away and we were very pleased. We had the King Size Jaccuzi suite and it was more than adequate. The manager also provided us with a bottle of complementary wine to congratulate our engagement! This hotel is VERY clean, and very well maintained. The free continental breakfast also...

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Helpful?
Thank Samantha J
About Hotel's Favourite Review
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are very happy to hear that you had a great stay with us. We are glad to be that you stayed with us during a momentous occasion in your lives. The housekeeping staff would also like to thank you for your comment on our cleanliness. However, I would like to clarify that the breakfast that you had...

Bucharest, Romania
Reviewed 1 week ago

Friendly staff, big clean rooms. We requested children cot which was already in the room when we arrived. Plenty of parking space available if you are driving. West Edmonton mall 10 min away. Very satisfied with my stay.

Review collected in partnership with this hotel
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Helpful?
Thank alsaidi76
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, The staff would like to thank you for your review and kind words. We try our best to provide the best for our guests and it starts as soon as your reservation is made. We are also glad to hear that our location is to your convenience. We hope to see you stay with us again. Sincerely, Francis...

Reviewed 1 week ago

We booked into this hotel as a group. The booking process was painless. Their price was well positioned. We needed 11 rooms. They were very well organized, they were prepared with our room assignments on our arrival. They had everything setup perfectly. They generously agreed to credit back a room that we had booked but did not need even though...

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Helpful?
Thank Lloyd C
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are glad to have helped during the booking process and we hope that everyone had a good stay. We are well versed in working with groups from school trips, teams to management functions and presentations as well as board meetings. Thank you for choosing us and we hope that to see you stay with us again! Regards,...

British Columbia, Canada
Reviewed 1 week ago

This was a comfortable room in a convenient location. Disappointed that there was no microwave in the room, and no complimentary breakfast, two things I have come to rely on when staying at Holiday Inns on my frequent business trips. However there was a restaurant on premises with delicious food, so that's worth noting. The room was clean, the surrounding...

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Helpful?
Thank santana984
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your feedback and we are glad to hear that you found our rooms comfortable and that our location was to your convenience. Microwaves are available in all suites but not in standard rooms. However, we can bring one up to your room if available upon request. As you've noted as well, breakfast is not included with...

Plamondon, Canada
Reviewed 1 week ago

I have stayed at this hotel several times. Pool and hot tub are nice and have always been functioning during my stays. Staff are very friendly and accommodating. Rooms are clean well appointed and comfortable. It is just a little bit over priced, in my opinion. But sometimes you do get what you pay for. Great location, easy access to...

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Helpful?
Thank dougwatson2017
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your kind words and loyalty. We appreciate your continued patronage to our location. We are happy to hear that our staff could be of service during your stays and we are always happy to help. As for our rates, they are controlled by our revenue manager and is highly dependent on demand and competition among...

Calgary, Canada
Reviewed 2 weeks ago

The location of the hotel is very good and staff were super friendly and helpful. But maybe a closer look at upgrades in the rooms will definitely make this perhaps a 5 star hotel that can rival other hotels in the area

Review collected in partnership with this hotel
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Helpful?
Thank Timi G
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your feedback the staff would like to thank you for your kind words. Our head office is planning on doing updates to our hotel, but there is no concrete timeline yet. Thank you for staying with us and we hope to see you again! Regards, Francis O.

Reviewed 4 weeks ago

Staff were wonderful to deal with. We were in the hotel for a week due to a family member in the hospital. Staff were helpful and assisted us with every request. Will definitely stay in this hotel again!

Review collected in partnership with this hotel
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Thank 913theresaj
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your kind words. The staff is always here to help our guests and provide our best service to everyone. We hope that your next stay with us will be on better circumstances. Thank you for staying with us and we look forward to your next stay. Sincerely, Francis O.

High Level, Canada
Reviewed 4 weeks ago

Checking in and out was super efficient! Beds were amazing! Great location. Good restaurant good service and good food! The Chlorine from the pool is a bit strong on the main floor but the rooms are all upstairs so you don't notice it!

Review collected in partnership with this hotel
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Helpful?
Thank 977chrissyw
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, The front desk staff would like to thank you for your comments. We make sure we have most requirements for checking in and out ready for our guests to help in the procedures. We are also glad to hear that our facilities are to your liking and that the locations is to your convenience. The pool is kept...

High Prairie, Alberta
Reviewed 4 weeks ago

Great rooms, clean and nice size too. The staff were very friendly as well. The only thing that would be nice would to be see a bigger fitness facility. Other than that it was a good place to stay and its pretty easy to get where you need to go from that location.

Review collected in partnership with this hotel
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Helpful?
Thank troyj193
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are glad to hear that you enjoyed your stay with us and that our room cleanliness and size are to your liking. We are always looking for ways to provide more to our guests and the management team is currently discussing the possibility of expanding the fitness room, however, there is no timeline set. The hope, of...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Hotel in Edmonton, Alberta Offers Full Service Located in western Edmonton, the Holiday Inn West Edmonton is the newest hotel in the area. Our location is convenient to businesses, attractions and Edmonton Municipal Airport (YXD), which is only 10 kilometers away. Corporate guests know our Edmonton hotel's location is near Finning Canada, the Royal Bank, ATB Financial and the Brick. The Shaw Convention Center is just 15 kilometers from our hotel in Edmonton. In addition, we offer free high-speed Internet access and three meeting rooms. The city of Edmonton offers leisure guests a variety of attractions. Within just a few minutes of our hotel in Edmonton you can visit the TELUS World of Science and the Art Gallery of Alberta. We're only 3 kms. from West Edmonton Mall with its 800 shops, a miniature golf course and the Galaxyland Amusement Park. Canada's largest living history museum, Fort Edmonton Park, is six kilometers away. Our new, smoke free hotel in Edmonton, Alberta has been designed to provide you with the best possible stay. You can enjoy a delicious meal at our Chef's Grill & Bar. There's a lovely, indoor pool with a whirlpool waiting for you. Our new accommodations feature the indulgent 'Dream Royale' therapedic beds in our stylish new rooms. When you stay at the Holiday Inn Hotel & Suites of West Edmonton, you find relaxation and hospitality. Discover why we're the best of Edmonton's hotels. ... more   less 

Additional Information about Holiday Inn Hotel & Suites West Edmonton

Address: 11330 170 St NW, Edmonton, Alberta T5S 2X1, Canada
Region: Canada > Alberta > Edmonton
Price Range: $119 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites West Edmonton 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites West Edmonton staff and other travellers.
1 question
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waterloo
over a year ago

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Questions? Get answers from Holiday Inn Hotel & Suites West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor levels are better and more isolated”
lloydc618, 18 May 2017 | Read review
“King bed very comfortable!”
517DAVIDC, 30 Mar 2017 | Read review
“we had a double room - two queen beds and ample linens!”
Q8549BBpamelac, 22 Mar 2017 | Read review
“choose wisely”
dand0ucette, 8 Mar 2017 | Read review
“Ask for a room on the back (west) side of the hotel. The other side faces the highway, so there is a little highway noise.”
kungfudad, 3 Feb 2017 | Read review
5 of 5
Travelocity
USD 103* /night
View Deal
Hotwire.comUSD 103
Booking.comUSD 103
ElvolineUSD 113
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*Disclaimer
Prices are for 1 room, 2 adults
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