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Hilton Garden Inn West Edmonton

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Hilton Garden Inn West Edmonton
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822 Reviews from our TripAdvisor Community

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Whitehorse
Reviewed 4 days ago NEW

We really felt pampered and the room was clean and above average. Highly recommended. Staff friendly and caring. Thanks for the extra coffee :) I asked for two and then the cleaning person added extra.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 646dalem
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at the Hilton Garden Inn West Edmonton. We are very happy that you felt pampered. I will be sure to share your comments with the entire team as this is our goal to make every guest who stays with us to feel pampered and well taken care of. We sincerely appreciate your high recommendation...

Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 17 February 2017

I stayed here for one night on business. Check-in was fast and courteous. Got 2 drink tickets for the manager's reception! Had an excellent dinner in the lobby restaurant with my colleague. Pillows were a bit too wimpy. Only real disappointment was that I didn't get any Hilton Honors points for my stay. But I'd stay here again anyway.

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1Thank baal727
About Hotel's Favourite Review
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at The Hilton Garden Inn West Edmonton. We are glad you enjoyed the managers reception and your dinner in the Garden Grille & Bar. In regards to your Hilton Honor points, they can take a few days to show up on your account. If you still have not received them, please let me know...

Reviewed 5 days ago NEW

The front staff argued with me when I asked for a benefit I had received the previous 2 times at the hotel, going so far as to tell me the hotel didn't off this benefit and I was wrong. On the second day I asked to have an illegally parked car removed from the handicap parking and was told the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Linden L
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at the Hilton Garden Inn west Edmonton. We sincerely apologize that you feel the front desk staff was being argumentative. This is not at all the type of culture we have or would condone at our property. In regards to the handicapped parking stall we had a lady who had very limited mobility and...

Peace River, Canada
Reviewed 1 week ago NEW

We were thoroughly impressed with our stay at the Hilton Garden Inn - Edmonton. The staff all went above & beyond, to make our stay a wonderful one! We will definitely be staying here again! We have found our new favorite hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 316dalee
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for taking the time to write such a wonderful review in regards to your recent stay at the Hilton Garden Inn West Edmonton. We are delighted you found our team to go above and beyond and that you had such a wonderful stay. We are especially happy that we are your new favorite hotel when in Edmonton. We...

Vancouver, Canada
Reviewed 1 week ago

Great location for access to West Edmonton Mall and local activities. Room was as expected ... and better than expected were the breakfast and the friendly staff. There is also a restaurant bar, which was perfect for entertaining. The pool is small but worked well with the kids.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jonathan B
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thanks to you and your family for choosing to stay at the Hilton Garden Inn West Edmonton. We are glad you enjoyed our cooked to order breakfast in the Garden Grille & Bar and that you found the Backyard Lounge & Patio great for entertaining. We are also very happy you found our team very friendly. Our pool is a...

Reviewed 1 week ago

Excellent stay here. One night with my elderly mother. She thoroughly enjoyed the hotel in every way. Our meal was absolutely delicious all the food was really good in fact. The first night we went to the managers reception was a nice surprise.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Susan S
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your review in regards to your recent stay at The Hilton Garden Inn West Edmonton. We are delighted to hear you and your mother thoroughly enjoyed your stay with us. Our team works very hard to ensure all our guests feel this way and this is why comments such as yours are very rewarding to the team....

Reviewed 2 weeks ago

We thoroughly enjoyed our stay here. From check in to check out. The staff greeted us with a friendly smile, and Sarah, who checked us in, was amazing. During our stay we had a few normal travel requests(extra blanket, directions) for the front desk that were dealt with very quickly. The food in the Bar was amazing, and Manfred, who...

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Helpful?
Thank Kevin
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your wonderful review of Hilton Garden Inn West Edmonton. We are delighted you had a great stay and that you will definitely be staying with us again. I will be sure to share your comments to the team and give special recognition to Sarah and Manfred. We are happy we were able to respond and react to...

Toronto, Canada
Reviewed 2 weeks ago

I appreciate the quick handling of check-in at the hotel, with friendly, courteous staff. The amenities are good and if you choose to eat elsewhere there are family type restaurants within walking distance. I enjoyed my stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank irist655
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at the Hilton Garden Inn West Edmonton. We are happy you found your check in to be efficient and that you found our staff to be courteous and friendly. Our location is very convenient to many great shopping spots, of course including West Edmonton Mall, many other Restaurants not to mention our very popular...

Los Angeles, California
Reviewed 2 weeks ago

I am usually happy with Hilton Garden Inn's, and this one did not disappoint! The room was very clean and comfy--I actually slept solid both nights that I was there, and I am generally a light sleeper when it comes to travel. The staff was lovely, the food, not bad.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank couponmommy
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at the Hilton Garden Inn West Edmonton, for taking the time to write a review. We are glad we did not disappoint and that you had a great stay and that you slept well while here. We hope to see you again soon. Kind Regards, Kevin Sorensen Director of Operations

Lethbridge
Reviewed 2 weeks ago

Had a fantastic experience with this hotel! Staff was amazing. The rooms are very nice and have very comfortable beds. Pool and hot tub was excellent. The food and staff at the restaurant are amazing!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jarret F
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you very much for your wonderful review of the Hilton Garden Inn West Edmonton and we're delighted you enjoyed every aspect of your stay with us, especially the fact that you found us to be an awesome place to stay. I will be sure to share your comments with the entire team as this is what we work for...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Hilton Garden Inn West Edmonton is 20 minutes away from Downtown Edmonton and only 5 minutes away from the West Edmonton Mall. It is located on 178th Street and Stony Plain Road. This vibrant hotel offers 160 beautifully appointed guest rooms, popular recreational facilities such as heated swimming pool and hot tub, reasonably priced casual dining service in the Garden Grille & Bar and newly openend Backyard Lounge & Patio, free Wi-Fi and local phone calls, only to list a few. The Hilton Garden Inn West Edmonton is sure to cater to your needs whether it for business or a nice getaway, "We Speak Success!" ... more   less 

Additional Information about Hilton Garden Inn West Edmonton

Address: 17610 Stony Plain Rd NW, Edmonton, Alberta T5S 1A2, Canada
Region: Canada > Alberta > Edmonton
Price Range: $134 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn West Edmonton 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Hotels.com, Travelocity, Cancelon, TripOnline SA, getaroom.com, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Hilton Garden Inn West Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn West Edmonton Alberta
Hotel Style:
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn West Edmonton staff and other travellers.
1 question
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Calgary
over a year ago

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Questions? Get answers from Hilton Garden Inn West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor was great, quiet and comfy”
Jimsusie, 5 Apr 2017 | Read review
“Odd numbered rooms face away from Stoney Trail and was very quiet.”
GrantH121, 31 Oct 2016 | Read review
“All rooms where we have stayed are quiet”
hah7271, 16 Sep 2016 | Read review
“We had a king, floor 5 front facing, it was great!”
traveler4735028, 14 Sep 2016 | Read review
“You get what you pay for”
angelagP6611KB, 25 Aug 2016 | Read review
5 of 5