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West Edmonton Mall Inn

271 reviews
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Traveller (13)
Room & Suite (12)
Pool & Beach (1)
Overview
  • Excellent15%
  • Very good35%
  • Average24%
  • Poor13%
  • Terrible13%
Travellers talk about
“bourbon street”(18 reviews)
“room was clean”(21 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
Laundry Service
Free Parking
2.0 Star Hotel
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Offers from West Edmonton Mall Inn
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (271)Write a Review
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Show reviews that mention
All reviewsbourbon streetattraction passesroom was cleandirectly across the streetadjoining roomsthird flooramusement parklots of pillowsvending machineshard boiled eggswould stay here againwest edmontoneasy accessfree parkingcot
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1 - 5 of 260 reviews
Reviewed 1 week ago

Front Desk staff was great - very helpful about the room. Room was clean and tidy with all the usual amenities. So close to the Mall's Bourbon Street/T&T supermarket entrance with free parking. Compared to the price of the Fantasyland hotel this is a solid...More

Thank Kate P
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded 1 week ago

Hello Kate P, We are so glad to hear that you enjoyed your time with us. We are definitely in a great location, being just across the street from the mall, making for a super convenient holiday. We hope to see you again.

Reviewed 2 weeks ago

Everything went well - until someone else has a key activated to our room and walked in on us when we were getting ready for bed. Then they gave us passes to galaxy land- which we could even use because we weren’t staying longer ,...More

Review collected in partnership with this hotel
Thank 928kaylenel
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded 2 weeks ago

We are sorry to hear that you did not enjoy your stay at West Edmonton Mall Inn. Could you please contact Christopher with your contact information so we can discuss this directly. Christopher.Thomas@flh.ca

Reviewed 2 weeks ago

I've stayed at this hotel when needed since 2012 and it has consistently been a good, comfortable, reliable place to stay. I've been allowed to check in early multiple times which was always extremely convenient.

Review collected in partnership with this hotel
Thank killam_all
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded 2 weeks ago

Hello killam_all, We are so glad to hear that every time you are with us, you enjoy your time. We look forward to seeing you again.

Reviewed 4 weeks ago

I feel we got our money’s worth, with the room and 2 attraction passes for $160 a night. Good value, clean, some staff friendlier than others but all good!! I would recommend and will be returning in the future

Review collected in partnership with this hotel
Thank Brandon B
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded 3 weeks ago

Hello Brandon B, We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

Reviewed 4 weeks ago

We enjoyed our stay. Price is comparable to similar hotels I've stayed in and is a much cheaper option to staying at hotel in the mall. Would have liked a microwave in the room and lack of a pool, steam room or hot tub was...More

Review collected in partnership with this hotel
Thank Kurt R
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded 3 weeks ago

Hello Kurt R, Thank you for taking the time to share your experience with us. We truly appreciate the feedback. Our property does not have a pool facility as we often direct our guest to the Wrold Waterpark. We do also sell discounted passes or...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
USD 96 - USD 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 96 - USD 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (13)
Room & Suite (12)
Pool & Beach (1)
Questions & Answers
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Jessica R
29 January 2018|
AnswerShow all 3 answers
Response from Anita G | Reviewed this property |
Definitely, right across the street.
1
Vote
Tanya D
8 May 2017|
AnswerShow all 3 answers
Response from Kbrophey | Reviewed this property |
Yes we did
0
Votes
Tanya D
8 May 2017|
Answer
Response from Fantasyland H | Property representative |
Hello Tanya D, We certainly do have adjoining rooms on all three of our floors. The rooms that adjoin would be our standard with 2 queen beds. If you have any other questions or concerns feel free to call us toll free at... More
0
Votes
Room Tips
"Ask not to have between rm 310 and 320 loud d/t bkfast area in am"
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"The backside of the hotel faces a nice open park area, so is more quieter."
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"Choose a room on the 3rd level just because of the continental breakfast"
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"We asked for a room that looked north...just in case we could see the Northern Lights."
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