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Sandman Signature Edmonton South Hotel

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Sandman Signature Edmonton South Hotel
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210 Reviews from our TripAdvisor Community

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There are newer reviews for Sandman Signature Edmonton South Hotel
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Showing 209: English reviews
Calgary, Canada
Reviewed 15 September 2016 via mobile

Decided to stay here for a quick business trip. Unfortunately, our experience with the hotel wasn't good. It all started at check-in: upon entering the lobby there was no one at the front desk and we waited several minutes for assistance. When checked in my colleague and I were booked under different programs: I was under a business program and...

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Helpful?
Thank AKPhotoCanada
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear AKPhotoCanada, Thank you for your feedback about your stay at the hotel. I am sorry to read that we did not meet your expectations and needs. I do apologize for the issues that you experienced. We strive to offer the best service to all our clients but have missed an opportunity here. Should you need any accomodation needs or...

Grande Prairie, Canada
Reviewed 14 September 2016

Our first stay at this hotel. The front desk staff were very friendly upon arrival. Room was average, clean and the beds were fairly comfortable. I must say, I really do like the hand cream they had in the bathroom. We like the location for our needs.

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Helpful?
Thank livindaybyday
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear Livindaybyday, Thank you for your comments about your stay. We appreciate the feedback on the staff, room and our hand cream. We are looking forward to welcoming you back again soon. Sincerely, Steve Beaton General Manager

Calgary, Canada
Reviewed 10 September 2016 via mobile

I have stayed at this location several times now and it will continue to be my go to place. The front desk staff are very helpful and friendly; I forgot the charger for my laptop and he tried to find me one I could borrow. The beds are consistently comfortable and the rooms always clean. Chop is a favorite restaurant...

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Helpful?
Thank MorticiaB
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear MorticiaB, Thank you for your comments about your stay with us. I am happy to read that you enjoy our hotel and that on this visit you found the staff to go above and beyond regarding the charger for your laptop . Again, Thank you MorticiaB for your comments and we look forward to welcoming you back again soon....

Vancouver Island, Canada
Reviewed 25 August 2016

Abdhul at the front desk was excellent and friendly....after a long drive from Vancouver 14 hours we arrived to a warm welcome.......Thank you Abdhul for making us feel like home...and we got an upgrade......food is great and so is the VIP Lounge.....we got a king suite which had lots of space, clean and amazing comfy bed

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Helpful?
Thank stuartfinn f
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear stuartfinn f, Thank you for taking the time to comment our you stay and more specifically Abdul on the Front Desk. I will be sharing this accolade with him as recognition of the service that he has provided to you. Thank you again for sharing this comment, we are looking forward to welcoming you back again soon. Sincerely, Steve...

Reviewed 21 August 2016 via mobile

I stayed here for three nights on business and had an excellent experience. I arrived about five hours earlier than planned, and was expecting to be told that there wasn't any rooms available until later in the day. To my surprise, the girl at the reception desk not only found me a room, but she gave me a complimentary upgrade...

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Helpful?
Thank Gordon H
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear Gordon H, Thank you for taking the time to comment about your visit at the property. I am happy to ready that you were able to check in early, we do try to accommodate our guests needs prior to arrival, upon arrival and during the stay. Thank you for outlining all of our amenities in the property- we do...

Calgary, Canada
Reviewed 14 August 2016

Very good location at South end of the city. Perhaps a 20 minute drive to the airport. Two restaurants are attached to the property. One is Denny's and the other is The Chop (highly recommended). Lobby is large and check in/out was quick with friendly staff. Room size is quite good and has a flat screen TV, work desk, iron...

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Helpful?
Thank Valveguy
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear Valueguy, Thank you for taking the time to comment about the hotel and surrounding area. We are situated in an area that allows for easy access to shopping, dinning and major highway access- easy and convenient for all. Thank you again for your feedback and we look forward to welcoming you back again soon. Sincerely, Steve Beaton General Manager

Savannah, Georgia
Reviewed 6 August 2016 via mobile

Excellent hotel with easy access to food and plenty of grassy area walk your pets. My major complaint is the pet fee. $20 per pet. That seems a bit extreme. Overall, the hotel was very clean, the staff was friendly, and the rooms were clean. It is located very close the highway for quickly easy access.

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Helpful?
Thank dklin033
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear dklin033, Thank you for taking the time to comment about your stay with us. We pride ourselves on being a pet friendly property, however, with that does come some additional cleaning of our pet friendly rooms to ensure they are fresh and clean for our guests with and without pets that might stay in the room. I am happy...

Alberta
Reviewed 4 August 2016 via mobile

We had the suite. It was equipped with a nice big size fridge, sitting area and a laundry set. I have stayed at a few hotels in this area. I think so far this one is one of your best options if staying in town for business or need to be close to the airport. It is also modern and...

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Helpful?
Thank clondesirena
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear Clondesirena, Thank you for sharing your feedback about our property, I am happy to read that you enjoyed the King Suite during this visit, it is very popular with our business and long term guests. We always appreciate thumbs up, thank You. Sincerely, Steve Beaton General Manager

Reviewed 30 July 2016 via mobile

I have had the opportunity to stay here now a few times and each time has been great. Clean, modern, well appointed rooms and such friendly staff. This time we brought our dog with us and it just was a great stay! This is such a great hotel! Highly recommended!

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Helpful?
Thank Shawn B
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear Shawn B, Thank your for your positive comments and I am happy to read that you are a repeat client for the property. Thank you for that. I am also happy to read that we were able to accommodate your dog on this visit- we are pet friendly and as they are part of your family, they are more...

WINCHESTER
Reviewed 26 July 2016

We pulled into the Hotel tired and excited to see family. The desk clerk altered room assignments so my sister's room was across the hall from ours. This was done to make us feel like we weren't creating any bother at all. Ours wasn't the only change that I heard of during this stay and always the Front Desk Staff...

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Helpful?
1Thank AURA-LEE M
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear AURA-LEE M, Thank you for your comments about your stay at the hotel, we do appreciate all of the feedback provided. I am happy to read that my Front Desk team was able to accommodate your room proximity requests and i am happy to read that the glitch you encountered was corrected. Thank you again for your comments and...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Surrounded by wide-open prairie skies, this gem is just a 15-minute drive from Edmonton’s city center and Edmonton International Airport (YEG). Featuring a distinctive combination of elegant furnishings and impressive amenities, Sandman Signature Edmonton South Hotel is four-star hospitality at its best. ... more   less 

Additional Information about Sandman Signature Edmonton South Hotel

Address: 10111 Ellerslie Rd SW, Edmonton, Alberta T6X 0J3, Canada
Region: Canada > Alberta > Edmonton
Price Range: $128 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandman Signature Edmonton South Hotel 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Sandman Signature Hotel And Suites Edmonton South
Sandman Signature Edmonton South Hotel Alberta
Hotel Style:
#5 Luxury Hotel in Edmonton
#26 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Signature Edmonton South Hotel staff and other travellers.
4 questions
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Hinton, Canada
1 month ago

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Questions? Get answers from Sandman Signature Edmonton South Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the elevators.”
AngeloZBeijing, 21 Dec 2016 | Read review
“They offered the other couples travelling with us room upgrades for $10 which gave them basically double the space with full kitchens.”
Lindseyanne22, 17 Oct 2016 | Read review
“Higher floor”
stuartfinnf, 25 Aug 2016 | Read review
“Try the bunk bed suite if you have kids.”
JonathanS132, 19 May 2016 | Read review
“i think all rooms are good.”
davidpW4841QN, 2 Mar 2016 | Read review
5 of 5