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Holiday Inn Express Edmonton Downtown

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Holiday Inn Express Edmonton Downtown
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309 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Reviewed 30 July 2015 via mobile

We stayed here for a couple of days and would stay again. Clean, comfortable rooms with free breakfast. The pancake machine was wonderful for our family of 5. Pool area was decent. Parking was expensive but expected. We liked the balcony! Overall a good hotel!

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Helpful?
1Thank SKfamily_5
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear SKFamily, Thank you for taking the time to write this positive review. Its great to hear you enjoyed your stay with us and took advantage of our awesome pancakes. I will share your kind comments with the rest of the team. We hope you will come stay with us again on your next visit to Edmonton. Happy Travels!

Edmonton, Canada
Reviewed 29 July 2015 via mobile

My friend and I stayed early July 2015 and loved it! I was antsy about booking downtown, but it's in a very safe location! Warm and professional greetings from the lady at the desk, even though it was almost midnight! The entrance doors were locked because it was so late, but it made me feel safer that nobody could just...

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Helpful?
2Thank Shannon T
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Shannon, Thank you so much for taking the time to write this wonderful review! Its great to hear you and your friend enjoyed your stay and felt safe and secure at our hotel. I will pass along your kind comments to the rest of the team. We look forward to having you stay with us again. All the best.

alexandria, va
Reviewed 25 July 2015

i found the HI express Edmonton downtown perfect for my stay. the location is great, near the LRT and many restaurants. the breakfast food and wifi service was good. I would recommend it, really no complaints.

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Helpful?
1Thank boardereight
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Boardeight, Thank you for taking the time to write this positive review. Glad to hear you enjoyed your stay and found our location convenient to the LRT and all the fun things to do in Edmonton during the summer. I will pass along your kind comments to the rest of the team. I hope you will come stay with...

Reviewed 21 July 2015 via mobile

Hotel staff were very friendly. Checked in and got rooms very quickly. Rooms were clean and had a nice balcony as well. Beds were very comfortable and we all had a good night's rest. Decent free breakfast in the morning. Only downside is you have to pay for parking and no valet service is offered.

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Helpful?
1Thank Mark D
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Mark, Thank you for taking the time to write such a kind review. Its great to hear you enjoyed your stay with us and had a restful sleep. As we are a downtown hotel and close to all the excitement, we also have the challenge of parking and unfortunately need to charge a minimal fee. On your next trip,...

Reviewed 20 July 2015 via mobile

Only good thing was service, I would rate that a four but the stay itself was a one star. One-night stay to visit a family friend while in Western Canada. Initially given a non-smoking room that reeked of stale cigarette smoke, hotel staff accommodated our room change request. Woken up at 3:00 in the morning by unbelievably loud banging noise...

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Helpful?
Thank Welovethesnow
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear welovethesnow, Thank you for taking the time to write this review. I am very happy to hear that you found the staff helpful and attentive, but very sorry to hear you experienced noise issues and a room that smelled like smoke. We are a 100% smoke free hotel and are very strict on this point. Glad to hear you...

Washington, DC
Reviewed 15 July 2015

Our family and friends stayed here in four different rooms. The staff were all great from the cleaners to the front desk. If we ever go back to Edmonton, we would stay here again. It's close to all the bridges, farmer's market, legislature building, conservatory, the subway and great restaurants. The hotel has coin operated laundry machines. The only negative...

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Helpful?
1Thank TVK2009
Clare J, Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear TVK2009 Thank you for taking the time to write such a kind review. Its great to hear you and your family enjoyed their stay with us. The staff takes great pride in their work here and it shows. I will pass along your kind comments. I am sorry to hear you had issues with the wifi, we are currently...

Hamilton, Canada
Reviewed 1 July 2015

The hotel is undergoing renovations but their customer appreciation evening makes up for any inconvenience that may have caused! (Not to mention that their breakfast is pretty great too!) Parking is only $12 per night which must be the cheapest in Downtown Edmonton!

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2Thank Carlo O
Erin B, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Carlo O We appreciate you taking some time to write a review for our hotel Holiday Inn Express Downtown Edmonton. Pleased you enjoyed our reception that we hold every Wednesday night as well as enjoying our express continental breakfast. I apologize for any inconvenience for our on going up grades, I hope this did not disturb you during your...

Reviewed 16 June 2015 via mobile

I have stayed here twice and is really one of the best hotels in Edmonton.... Very convenient,clean rooms,great location, complimentary breakfast awesome and overall great experience.I will definitely recommend it for sure and spa center/the shops onsite very nice as well

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3Thank Edwardboa
Erin B, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Edwardboa, Thank you for such a great, positive and detailed review, so pleased to hear you are a returning guest and will continue to be. Glad to hear you believe Holiday Inn Express Downtown is one of the best hotels in Edmonton, that we are convenient, in a great location and have an awesome breakfast. It is nice you...

Calgary, Canada
Reviewed 29 May 2015

On top of the Red Arrow bus station this hotel offers standard value hotel services. The ballroom up top is an interesting place to hold an event with its panoramic view of the city. If you're a smoker, this hotel has balconies on the most if not all of the rooms, a great benefit to you.

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Helpful?
2Thank darwinkgo
Erin B, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Darwinkgo, Thank you for taking the time to write a review for our hotel and mentioning our lovely penthouse function room which is about to go under a huge change. I do how ever want to let you know although we have balconies on every floor our whole property is non smoking and there is a $250 fine if...

Prince George, Canada
Reviewed 15 May 2015 via mobile

It is a nice updated hotel which is quite close to downtown. There is restaurants and bars close by. The hotel is clean. The breakfast was good and complete. The only thing with this hotel, they charge you 12.00 a day for parking.

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2Thank Trent6719
Erin B, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Trent D Thank you for taking the time to write a review for our hotel Holiday Inn Express Downtown Edmonton. Pleased you enjoyed your stay in our newly renovated property, unfortunately everywhere is paid parking down town. Our lot is patrolled at night and you can come and go as you please which a lot of overnight lots don't...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Smoke Free Downtown Edmonton Hotel's Location is IdealThe Holiday Inn Express Edmonton Downtown offers unparalleled service & amenities for your next visit to Edmonton, Alberta. Our hotel's staff will make your stay memorable.Guests of our renovated Edmonton hotel know our location, in the heart of downtown, means they can walk to the Alberta legislature, TELUS Field or the Citadel Theatre. There are so many things to do in Edmonton, from the 30 annual festivals, events at Rexall Place and the wonders of the West Edmonton Mall, that only a downtown Edmonton hotel's location will do.Corporate travelers know that a hotel's location in Edmonton can help them and our downtown location means easy access to the University of Alberta and the Shaw Conference Centre. We know what business travelers want when they travel, so we have free high-speed, wired and wireless Internet access throughout the hotel. There's a 24-hour Business Centre and meeting rooms that can seat up to 200 people and we'll even handle your catering needs.Our guests know that the Holiday Inn Express Edmonton hotel's amenities add value to their stay. There's the free breakfast buffet each morning and easy access to the Free Press Bistro in the hotel. 90% of our rooms feature a balcony as well as a pillowtop mattress. You can relax in the indoor pool, whirlpool or the steam room after a workout in the Fitness Centre. Stay Smart at our Holiday Inn Express Edmonton Hotel. ... more   less 

Additional Information about Holiday Inn Express Edmonton Downtown

Address: 10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
Region: Canada > Alberta > Edmonton > Downtown
Price Range: $148 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Edmonton Downtown 2.5*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Hotels.com, Expedia and Booking.com so you can book your Holiday Inn Express Edmonton Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Hotel Style:
#20 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Edmonton Downtown staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express Edmonton Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book at another hotel!”
 of 5 bubbles PrairieLily73, 23 Feb 2017 | Read review
“If you like a quiet room, ask for a higher floor.”
 of 5 bubbles jesuis0709, 19 Feb 2017 | Read review
“Don't stay in room 301- loud noise from the elevator”
 of 5 bubbles HeidiJ320, 20 Jan 2017 | Read review
“The south side rooms have views of the River valley.”
 of 5 bubbles pscott44, 17 Jan 2017 | Read review
“Not sure there is a bad room although the views are mostly of downtown buildings.”
 of 5 bubbles 835barbr, 14 Nov 2016 | Read review
5 of 5