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Holiday Inn Express Edmonton Downtown

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Holiday Inn Express Edmonton Downtown
Holiday Inn Express Edmonton Downtown
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309 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Calgary, Canada
Reviewed 4 March 2015

This hotel is almost complete in a renovation plan, that is creating a gem for value in the heart of downtown. We checked in late and went straight to our rooms. Mine was clean, comfortable and had all the amenities needed, from an iron to a hairdryer. The bed was comfortable, the blackout curtains tremendous, and there was no noise...

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Helpful?
1Thank MichaelBroadhurst
HYohannes, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Michael Broadhurst So delighted that you took the time to give our hotel Holiday Inn Express Downtown Edmonton this wonderful review. Great to hear you had a good sleep on our brand new beds with no noise disturbances and you enjoyed the choice of pillows. Nice to know the water pressure was to your liking not a comment we get...

Virginia Beach
Reviewed 18 February 2015 via mobile

Plesent staff. Nice rooms good location. Close to everything. Breakfast was not that good as I was there for a week it would have been nice to change it up. Rooms were decent size. Very clean. Located close to Canada's largest mall but I never made it there. I did meet the guy from gold rush staying there as well....

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Helpful?
2Thank Rob M
HYohannes, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Rob M, Thank you for staying with us at Holiday Inn Express Downtown Edmonton and taking the time to give us this pleasing review. It's a shame that the breakfast did not meet expectations and this suggestion will be passed on to our banquets staff as well as the positive feed back to our housekeeping staff. We welcome you...

Vancouver, British Columbia, Canada
Reviewed 18 February 2015

Stayed at the Holiday Inn Express Edmonton and found the service great and the staff attentiveness excellent. Highly recommend it as a place to stay the next time you find yourself in downtown Edmonton. D. Hendriks

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Helpful?
1Thank DHendriks
HYohannes, Front Office Supervisor] at Holiday Inn Express Edmonton Downtown, responded to this review

Dear DHendriks. thank you for providing us with your lovely 5 star review of our hotel . This is a gift that we truly appreciate. We are glad to hear that you enjoyed all aspects of your stay, and that you had an opportunity to meet our award winning staff. Thank you for your recommendation to others, as we truly...

Portland, Oregon
Reviewed 10 February 2015

The hotel's HVAC system is central heat (winter) or cooling (summer). So you can't really set a temperature very effectively. If you turn on the heat it's hard to control (and if you don't you'll be cold ;). I would have liked a more comfortable night's sleep. However, it was a great location for my business, and the staff of...

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Helpful?
1Thank Kim S
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Kim S Thank you for taking the time to write a review for our hotel, we always appreciate any feed back from our guests. I hope we were able to rectify the heating situation during your stay, if there is anything further we could have done please do`not hesitate to contact us. I`m happy to hear the other aspects...

Stony Plain, Canada
Reviewed 7 February 2015

We drove in for teacher's convention, were pleasantly surprised to receive a complimentary wine reception upon arrival. Pool area was out of service, which was a bummer, however comped us free parking. Confusion with room clean up, so comped us points. Breakfast was awesome and personnel extremely helpful and friendly. Would highly recommend!

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Helpful?
Thank Cheryl D
HYohannes, Front Office Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Cheryl: thank you for your kind words and for gifting us with a lovely 5 star review. We sincerely apologize for any mix-up in the cleaning of your room. We are glad that we were able to compensate you for any troubles or inconvenience caused on our end. We are also glad that you enjoyed our breakfast, and had...

Reviewed 5 February 2015

My stay was excellent. Room was a little warm but they compensated me by deducting the 12.00 for parking. Would recommend this hotel. I will definitely stay there again. Hotel was under renovation but was quiet and did not affect my stay what so ever. Great location as well.

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Helpful?
1Thank Booboo9358
HYohannes, Front Office Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Booboo9358: thank you for providing us a 4 star review of our hotel and some valuable feedback regarding your stay with us. We sincerely apologize that you your room was a bit warm during your time with us. We are glad that we were able to compensate you for this inconvenience and we are glad that our renovations did...

Reviewed 22 January 2015 via mobile

We stayed in this hotel while my husband was at the Royal Alexandria hospital and I can't say enough good things. I was tired, cranky, and having to deal with a lot on my own and look after my husband. They helped me with my luggage, looked after my 14 month old, gave us a complimentary gift for our son....

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Helpful?
1Thank MK H
HYohannes, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear MKH Thank you for taking the time to review our hotel Holiday Inn Express Downtown Edmonton, We look forward to seeing you again with hope it will be on a leisure reason next time. Staff were more then happy to help and service your need's, tailoring your experience to what was needed. Pleased you were able to find everything...

Coriano, Italy
Reviewed 13 January 2015

I was in this hotel for a business trip to Edmonton. The room was on the top floor and had a good view, sufficiently spacious and clean, though I needed a a modernization, as well as the hotel. In short, a hotel in the standard of downtown Edmonton, comfortable enough, but to be renewed.

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Helpful?
1Thank StefanoRimini
HYohannes, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Stefano Rimini Thank you for taking the time to write a review for our hotel, Holiday Inn Express Downtown Edmonton, our renovations are almost complete. We are very excited and will be proud to present you with a newly renovated room and hotel on your next stay.

Calgary, Canada
Reviewed 19 December 2014

We stayed here in December of 2014 for one night. The hotel is undergoing some renovations but there was no noise and it did not affect our stay in any way. The check-in went smoothly and the staff were quite friendly and helpful. The complimentary breakfast in the morning was very good, with a lot of choices of both hot...

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Helpful?
1Thank JustACoupleOfUs
HYohannes, Front Office Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Dear JustACoupleOfUs, thank you for taking the time to review our hotel and for gifting us with 4 lovely stars. We are glad that you a had a good stay and were not disturbed by our renovations. We thank you for bearing with us during our time of improvement and are glad that our staff were able to accommodate your...

Calgary
Reviewed 3 December 2014

We stayed on the 8th floor and it had been completely renovated. Still the smell of new carpets etc. The elevators are still old but they are renovating the whole place so construction was all around. Our room was very nice. Big screen TV, indirect lighting and very comfy beds. We are right downtown and close to all we wanted...

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Helpful?
1Thank Andy F
HYohannes, Supervisor at Holiday Inn Express Edmonton Downtown, responded to this review

Hi Andy F: Thank you for taking the time to review the Holiday Inn Express Downtown Edmonton and for gifting us with 4 stars. We are glad you had the opportunity to stay in one of our renovated rooms and are glad you enjoyed our comfortable beds. We are also glad that our location was well within your itinerary, as...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Smoke Free Downtown Edmonton Hotel's Location is IdealThe Holiday Inn Express Edmonton Downtown offers unparalleled service & amenities for your next visit to Edmonton, Alberta. Our hotel's staff will make your stay memorable.Guests of our renovated Edmonton hotel know our location, in the heart of downtown, means they can walk to the Alberta legislature, TELUS Field or the Citadel Theatre. There are so many things to do in Edmonton, from the 30 annual festivals, events at Rexall Place and the wonders of the West Edmonton Mall, that only a downtown Edmonton hotel's location will do.Corporate travelers know that a hotel's location in Edmonton can help them and our downtown location means easy access to the University of Alberta and the Shaw Conference Centre. We know what business travelers want when they travel, so we have free high-speed, wired and wireless Internet access throughout the hotel. There's a 24-hour Business Centre and meeting rooms that can seat up to 200 people and we'll even handle your catering needs.Our guests know that the Holiday Inn Express Edmonton hotel's amenities add value to their stay. There's the free breakfast buffet each morning and easy access to the Free Press Bistro in the hotel. 90% of our rooms feature a balcony as well as a pillowtop mattress. You can relax in the indoor pool, whirlpool or the steam room after a workout in the Fitness Centre. Stay Smart at our Holiday Inn Express Edmonton Hotel. ... more   less 

Additional Information about Holiday Inn Express Edmonton Downtown

Address: 10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
Region: Canada > Alberta > Edmonton > Downtown
Price Range: $158 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Edmonton Downtown 2.5*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Orbitz, Hotels.com and Booking.com so you can book your Holiday Inn Express Edmonton Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Hotel Style:
#20 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Edmonton Downtown staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express Edmonton Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book at another hotel!”
 of 5 bubbles PrairieLily73, 23 Feb 2017 | Read review
“If you like a quiet room, ask for a higher floor.”
 of 5 bubbles jesuis0709, 19 Feb 2017 | Read review
“Don't stay in room 301- loud noise from the elevator”
 of 5 bubbles HeidiJ320, 20 Jan 2017 | Read review
“The south side rooms have views of the River valley.”
 of 5 bubbles pscott44, 17 Jan 2017 | Read review
“Not sure there is a bad room although the views are mostly of downtown buildings.”
 of 5 bubbles 835barbr, 14 Nov 2016 | Read review
5 of 5