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The Westin Edmonton

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#21 of 93 Hotels in Edmonton
GreenLeadersBronze level
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The Westin Edmonton
The Westin Edmonton
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1,076 Reviews from our TripAdvisor Community

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Showing 1,061: English reviews
Calgary
Reviewed yesterday NEWvia mobile

We came to stay for one night for the Garth Brooks concert. We asked for an early check in so we could get settled before the concert and we were accommodated. The room was comfortable and clean. Unfortunately the hot water in the shower was a bit unreliable but the building is undergoing some renovations. And the restaurant in the...

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Helpful?
Thank tfed2017
Alberta Beach
Reviewed yesterday NEW

I have stayed at the Westin several times for Teacher's Convention, and it is so convenient! Some sessions are held in the Westin itself, others are within easy walking distance (and you don't even need to go outdoors!) We stayed on the 18th floor this year, and had a very quiet stay with a great view of City Hall! The...

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Thank TravelTrina0426
Toronto, Canada
Reviewed yesterday NEW

Listen the hotel is nice but it's a 3 star sort of nice and not a 4 star Westin experience. Lobby is the 4 star experience you expect with a nice bar and upscale experience but the rooms really leave you disappointed. My first room was top floor --- apparently executive floor which was described as an upgraded room overlooking...

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Thank jeff_s131722
Edmonton, Alberta
Reviewed 2 days ago NEW

Overall great hotel, great location and great town. Winter is a fantastic time to take in Edmonton. Craft, an unbelievably good beer joint is just a block away and you can easily walk to Rogers Center and Shaw Convention Center.

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Thank davidhI1976XO
Ottawa, Canada
Reviewed 3 days ago NEW

I like the added touches at the Westin, like the freshly washed duvet covers so that I don't need to fear germs from the comforter/bedcover. Extra outlets for charging phones at the bedside, wine glasses, decent TV service. My only complaint is that if you want to smoke, you need to leave the property. Also, my room key stopped working...

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Helpful?
Thank AugustRamsay
Vancouver, British Columbia
Reviewed 4 days ago NEW

Had high hopes and was disappointed. The amount they charge for the rooms is outrageous for what you get - peeling paint and no fan in the bathroom, hotel under renovation and the hot water cut off after 11:00 p.m. one night. Plus super noisy with "hotel" noise - not people or overhearing conversations but doors closing loudly, hearing all...

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Helpful?
Thank 269nothappy
WestinYEGManagement, Manager at The Westin Edmonton, responded to this review

Dear 269nothappy, Thank you for taking the time to reach out through TripAdvisor. We are so sorry to hear about the inconsistent service you experienced during your stay with us. I will be sharing your feedback with our management team, would you please email me with at westinedmonton.01079@westin.com. I would love to connect with you. Thank you again, Truede Harry

Calgary
Reviewed 5 days ago NEW

Comfortable, quiet, air-conditioned room (919) in great and convenient location Restaurant for breakfast featured typical menu but well-prepared, politely and quickly served and the server also provided coffee and juice refills if desired.

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Thank Don B
Calgary, Alberta, Canada
Reviewed 5 days ago NEW

Last weekend I travelled to Edmonton to photograph a conference and my clients booked me a room at the Westin Hotel. I've stayed there before (in a different city though) and I know the customer service there is amazing but this hotel took it on a whole different level! From check-in it was obvious the front desk staff was stellar...

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Thank Svetlana Y
Calgary, Canada
Reviewed 5 days ago NEWvia mobile

Arrived at 10pm, left at 5am. Told the staff that was the plan. I could have parked on the empty street for free, but instead they suggested I park in their underground parking. No mention of any charge at all. They took $40 from me for parking the next morning. Garbage service.

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Helpful?
Thank dreammo
WestinYEGManagement, Manager at The Westin Edmonton, responded to this review

Dear dreammo, Thank you for taking the time to voice the concerns you had regarding your recent Edmonton stay with us. I will be sharing your comments with our hotel leadership. Please connect with me at westinedmonton.01079@westin.com with your room number as we would like to ensure the same experience you had in your room does not happen again. Our...

Sylvan Lake, Canada
Reviewed 6 days ago NEW

Parking is an extra $30-$40 a night, not something third party sites shared. The hotel was nice, clean and close to lots of pubs, restaurants and Rogers place. The bed was amazingly comfortable. I very much liked the late option check of 3pm. Gave you time to relax in the morning and enjoy the pool before leaving for the day!

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Thank lovehotcars

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in the heart of downtown, a few steps away from the beautiful North Saskatchewan River Valley Park system. We are within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more   less 

Additional Information about The Westin Edmonton

Address: 10135 NW 100 Street, Edmonton, Alberta T5J 0N7, Canada
Region: Canada > Alberta > Edmonton
Price Range: $185 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Edmonton 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
The Westin Edmonton Hotel Edmonton
Westin Edmonton
Edmonton Westin
The Westin Edmonton Alberta
Hotel Style:
#2 Luxury Hotel in Edmonton
#8 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Edmonton staff and other travellers.
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Questions? Get answers from The Westin Edmonton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for renovated room and make sure”
 of 5 bubbles jeff_s131722, 19 Feb 2017 | Read review
“ Room 919 had No view”
 of 5 bubbles 613donb, 15 Feb 2017 | Read review
“The higher the floor the better the views!”
 of 5 bubbles SvetlanaY945, 15 Feb 2017 | Read review
“I miss the Green soap!! Some noise overnight with Hockey teams and fans. Kind of a problem when you have to get up at 5am to run an event. Maybe it is quieter through the week, as I was there on the weekend. However I would stay there again. A club lounge would have been nice for breakfast and evening snacks, as the buffet is great if you are really hungry, but if you just need a quick slice of toast it can be pricey at $25.00”
 of 5 bubbles susanmF3549QB, 25 Jan 2017 | Read review
“They charge for internet but when I checked out they comped that for me.”
 of 5 bubbles leoneg847, 13 Nov 2016 | Read review
5 of 5