UNION BANK INN (AU$194): 2019 Prices & Reviews (Edmonton, Alberta) - Photos of Hotel

4.5

Location

Cleanliness

Service

Value

Certificate of Excellence

EXPERIENCE LUXURY AT ITS FINEST Union Bank Inn is not only the ideal property for our downtown corporate clients, but also ranks among the most romantic hotels in Downtown Edmonton for our leisure guests. A stylish one-of-a-kind boutique Edmonton hotel, the Union Bank Inn welcomes you with lavish accommodations, offering a total of 40 Guestrooms. Choosing from one of a kind Heritage Signature Guestrooms to spacious and modern upscale Contemporary Accommodations. Not to mention our exclusive and pampering Giverny and Presidential Suites! All Rooms boasting Fireplaces, Robes, and complimentary deliveries of Wine & Cheese and inclusive of complimentary full hot a la carte breakfast served each morning, in Madison’s Grill our onsite Elegant Dining Room. Ranked among the Top Hotels in Downtown Edmonton, the Union Bank Inn is dedicated to ensuring our guests experience Luxury and Comfort during their stay. Where excellence is provided to every detail. We look forward to seeing you.

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Property amenities

Restaurant

Room service

Free High Speed Internet (WiFi)

Fitness Centre with Gym / Workout Room

Breakfast included

Banquet Room

Business Centre with Internet Access

Conference Facilities

Dry Cleaning

Laundry Service

Meeting rooms

Multilingual Staff

Non-smoking hotel

Public Wifi

Wheelchair Access

Room features

Air conditioning

Refrigerator in room

Non-smoking rooms

Suites

Good to know

HOTEL STYLE

Quaint

Historic Hotel

HOTEL CLASS

Hotel links

Visit hotel website

Offers & Announcements:Free breakfast with your stay

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Contact

10053 Jasper Ave NW, Edmonton, Alberta T5J 1S5 Canada

1 (587) 741-5030

E-mail hotel

Getting there

Edmonton Intl Airport26 km

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403Reviews

411Photos

3Q+A

89Room tips

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Popular mentions

Management Not Supporting Staff Decisions

I booked my stay on line. There was a discrepancy on the rate online with the rate at the hotel. I phoned the hotel to advise them that I was from Alberta and booked direct to their hotel site on line and that the rate posted and my credit card were different, that I would…

Date of stay: February 2019

Response from UBI-Management, General Manager at Union Bank Inn

Responded 4 weeks ago

Dear Ralph, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations, as originally intended. As you will read, generally our guests are extremely pleased with the level of service and experience. I am aware the Management Team had set out to investigate your inquiry immediately after the booking came through a 3rd party booking engine. Followed by your phone call to hotel to look into your booking further, or offer to cancel. We were pleased to hear, you had elected to keep your booking. After review, the Team discovered the website used (which unfortunately was not our Hotel Website) was quoting in US Dollars. The currency we use, is Canadian dollars. The conversion rate, was correct. I do believe this was the information was attempted to be shared by our Management team at departure. We value our team, who are each invested for a quality stay for all of our guests. I am again, sorry to read you do not feel the same. Please feel free reach out to me personally, with any further comments, concerns, or suggestions you wish to share. You can reach me by contacting the hotel directly. Sincerely, Shelley Carrier General Manager .

Hotel's Favourite

Lovely hotel, excellent staff

A comfortable boutique hotel in the heart of downtown Edmonton. My husband and I were in town for 3 nights visiting our son, who is stationed there as a member of the Armed Forces. We arrived very late and were welcomed by helpful and friendly staff. Parking was a little…

Date of stay: May 2018

Response from UBI-Management, General Manager at Union Bank Inn

Responded 23 May 2018

Dear GHB Thank you so much for providing us the pleasure to be your hosts while visiting your Son! We truly appreciate your wonderful comments, and thrilled to hear your stay was an enjoyable one. We look extremely forward to welcoming you back again, which we hope to be soon! Warmest Regards, Shelley Carrier Union Bank Inn

+1

A truly unique and wonderful placel! This hotel could be your destination all on its own!

We stayed here during Grey Cup 2018. It is the coolest hotel. I had a room on the Contemporary Wing and my friends had a room on the Heritage Wing. All the rooms in this hotel are uniquely decorated, it feels like they were designed to host royalty. There are fireplaces in the…

Date of stay: November 2018

Response from UBI-Management, Manager at Union Bank Inn

Responded 23 Jan. 2019

Dear Global90234, Thank you so much for sharing such wonderful feedback! I am truly pleased to read that we had such a positive impact on your Grey Cup experience here in our beautiful Winter City. Our entire team appreciates your business and we all look forward to welcoming you again whenever your travels bring you back to the Edmonton area. Warmest Regards, Graham Leggett Sales Manager UNION BANK INN

There is something special about a great hotel when you travel for business. So many of the chain hotels are impersonal, even though they try not to be. The Union Bank Inn is uniquely different. The rooms are unique and uniquely appointed wirh every amenity a business…

Date of stay: December 2018

Response from UBI-Management, General Manager at Union Bank Inn

Responded 17 Jan. 2019

Dear 403runningman, Thank you so much for your recent visit, and your fabulous feedback. We are thrilled to know you found everything you were hoping for on your business travelers. The Union Bank Inn, an independently owned and managed 4 Star Boutique Hotel has been accommodating discerning business and leisure guests since 1997, and look extremely forward to having you with us often! Until we see you next we wish you well. Warm Regards Shelley Carrier General Manager & UBI Team

+2

Cute and Quaint Hotel

I was pleasantly surprised upon my arrival at the union bank inn downtown Edmonton. When I walked into the room there was serene music playing on the television and the lamps were lit. The decor was vintage and classic in look and feel. Very romantic. My room was in the Bogart…

Date of stay: January 2019

Response from UBI-Management, General Manager at Union Bank Inn

Responded 10 Jan. 2019

Dear Candy F, Thank you for your past stay, we truly appreciate your kind comments regarding your experience. We are thrilled that you enjoyed your stay, and all included with each booking. We have updated your profile, to show your preferences, and will look forward to welcoming you back again often! Warmest Wishes of the New Year! Shelley Carrier General Manager & UBI Team

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