We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Sutton Place Hotel Edmonton

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Sutton Place Hotel Edmonton
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

589 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 579: English reviews
Start your review of The Sutton Place Hotel Edmonton
 Click to rate
Edmonton, Canada
Reviewed 2 days ago NEW

We stayed there recently because of its close proximity to Rogers place. Never again. Items in our room went missing and the front desk and manager acted like it was not their problem. "I assure you our staff wouldn't do that" they said. Well, then how do you explain when my items were there in the morning when I left...

 Report
Helpful?
Thank leahdawn76
Alberta, Canada
Reviewed 3 days ago NEW

Had stayed at Sutton place a few times due to it's close proximity to Roger's Place but won't be back after having spent time at other hotels in the area. I'm honestly not one to complain but after having my items go missing in my hotel room I can't help myself. Spent 4 nights at Sutton to attend a concert...

 Report
Helpful?
1Thank Walks31
Reviewed 1 week ago via mobile

I wish to take this time to compliment the staff at this wonderful establishment. Front desk Kaylee Risbridger and Nicholas were amazing, professional and soo very friendly. This type of hospitality is soo refreshing. I will definately return in the near future. Thank you again. Sincerely Sariah Stanley

 Report
Helpful?
Thank Sariah S
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Ms. Stanley, On behalf of our entire team of the Sutton Place Hotel Edmonton, I would like to thank you for sharing your comments as well as your positive feedback regarding your recent stay. It is such a rewarding feeing for all of us to see that our efforts to make you feel welcome and well treated are so...

Winnipeg, Canada
Reviewed 1 week ago

My husband and I stayed at the Sutton this weekend while visiting family for easter. We got a great deal on the hotel and on the listing it said parking was free. It is not free. Parking is 31 dollars a day. Now if there is a playoff oiler game, don't leave your hotel because YOU ARE NOT GUARANTEED A...

 Report
Helpful?
Thank pmjarecki
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback in regards to the parking options of the hotel. I understand your frustration and although we do care and wish we had a drastic solution to alleviate your disappointment, the hotel does not own the parking lot and has no control over pricing, access and/or availability. I also...

Saskatoon, Canada
Reviewed 2 weeks ago via mobile

The hotel itself is in a great place. It's situated in an excellent location for shopping, restaurants and pubs. The rooms were nice, nothing special but nothing bad either. The beds and pillows were comfortable. The shower had a nice shower head. We had trouble opening and closing the window, and the toilet handle would need to be held down...

 Report
Helpful?
1Thank ninjazombie
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, Thank you for taking the time to voice your concerns as well as share some great positive feedback. Although I'm really glad to hear that you enjoyed several aspects of your stay like our housekeeping services, the location of the hotel and proximity to a variety of downtown venues, I was quite sad to hear that our Front...

Reviewed 2 weeks ago

I stayed at the Sutton Place this last weekend, and the ONLY good thing about this hotel is how close it is to Rogers Place. Its literally around the corner, a 5 minute walk. And the fact that CHOP steakhouse and bar is right downstairs is also nice. But that's where it ends. My goodness, just who does this dated,...

 Report
Helpful?
1Thank Martha2982
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback and concerns regarding your recent stay. Although I'm very glad to hear that you enjoyed the location of the hotel and its proximity to the new Arena as well as our Chop Restaurant, I deeply regret the fact that we did not meet your expectations in terms of...

Cochrane, Canada
Reviewed 2 weeks ago

Excellent location for downtown if you need it. Parking was another $31.00 and it wasn't even for 24 hours. We arrived late in the evening and needed parking for the next day for meetings. The parking voucher (we paid for) was only good until 3pm. A major pain and major price. Room was very average at best. Reminded me of...

 Report
Helpful?
Thank JimMessner
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I'm sorry to hear that we did not meet your expectations. I'm aware that parking cost is relatively higher than what some of our guests would feel comfortable paying, but unfortunately we do not own the parking facility and have no control over pricing. The hotel...

Reviewed 3 weeks ago

I was at Chop tonight with two friends for dinner before the hockey game. I was disappointed, the service just OK, not particularly attentive. I had a filet, the Chop experience. It was $43. The caesar said was acceptable, the steak was well cooked, the mashed potatoes were very dry, and not very warm. Overall I felt that it was...

 Report
Helpful?
Thank Ian K
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I would just like to let you know that although the Chop restaurant is housed in the hotel building, it operates under different management and it has its own Trip Advisor Page. https://www.tripadvisor.ca/Restaurant_Review-g154914-d2136283-Reviews-Chop_Steakhouse_Bar-Edmonton_Alberta.html Regardless, I thank you for your feedback and I will pass on your...

Reykjavik, Iceland
Reviewed 3 weeks ago via mobile

Rooms fine and facilities good. Location very good. There was a shortege of staff at the hotel. When we arrived with heavy luggage there were no porters to help. At the Reception guests were waiting for valet service and nobody was there. We went to the restaurant for dinner. Same story. Waiting...

 Report
Helpful?
1Thank Thordis P
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, I'm very sorry to hear that your arrival to the hotel was not as efficient as you have expected. I assure you we make every effort possible to always have an adequate amount of staff to provide great service to our guests. I'm very glad to hear that you enjoyed the location of the hotel as well as...

Calgary, Canada
Reviewed 3 weeks ago via mobile

We stayed here recently attending an Oiler game. We used valet parking and check in was pleasant and easy. We loved the location of the hotel for Rogers Place and using the pedway system to get to the game. Our room was upgraded and very nice. Bed was super comfy. We had drinks in the lounge and Dinner upstairs in...

 Report
Helpful?
Thank beachbm
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, On behalf of our entire team of the Sutton Place Hotel Edmonton, I would like to thank you for your feedback. It is such a rewarding feeing for all of us to see that our efforts to make you feel welcome and well treated are so genuinely recognized. I'm very glad to hear that you enjoyed the location...

138 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (122)
Viewed
Room/Suite (38)
Viewed
Bathroom (14)
Viewed
View from Room (8)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (13)
Viewed
Dining (1)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (1)
Viewed
Pool/Beach Area (1)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Edmonton hotels
Coast Edmonton Plaza Hotel
#13 of 93 in Edmonton
916 reviews
The Westin Edmonton
#22 of 93 in Edmonton
1,139 reviews
Show Prices
Show Prices
Show Prices
Downtown
Holiday Inn Express Edmonton Downtown
Chateau Lacombe Hotel
#42 of 93 in Edmonton
453 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
From the moment you arrive at The Sutton Place Hotel you will notice the service, comfort and convenience we provide to each and every guest. Our 313 guest rooms and suites range in size from spacious traditional accommodations to our two storey luxurious Royal Suite. Connected to five major office towers and over 400 shops and businesses in the adjoining City Centre Mall, the property is ideally situated within the Arts district and downtown Edmonton. The hotel brings a taste of tradition and elegance to the heart of Alberta's Capital City. ... more   less 

Additional Information about The Sutton Place Hotel Edmonton

Address: 10235 - 101 Street, Edmonton, Alberta T5J 3E9, Canada
Region: Canada > Alberta > Edmonton
Price Range: $143 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Sutton Place Hotel Edmonton 3.5*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Orbitz, Priceline, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Sutton Place Hotel Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sutton Place Edmonton
Edmonton Sutton Place Hotel
The Sutton Place Hotel Edmonton Alberta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Sutton Place Hotel Edmonton staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from The Sutton Place Hotel Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Atrocious Service and Staff Attitude”
Walks31, 27 Apr 2017 | Read review
“if you want to pay for parking and not have a parking spot, this is the place for you”
pmjarecki, 17 Apr 2017 | Read review
“Don't stay here”
Martha2982, 11 Apr 2017 | Read review
“Your guess as good as mine?”
JimMessner, 10 Apr 2017 | Read review
“Back nice view.”
maui4082015, 30 Mar 2017 | Read review
5 of 5