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The Sutton Place Hotel Edmonton

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The Sutton Place Hotel Edmonton
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575 Reviews from our TripAdvisor Community

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Showing 565: English reviews
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Sylvan Lake, Canada
Reviewed yesterday NEW

Location great, walking distance to Rogers Place. We stayed in an executive suite, which was fine but terrible maid service, came back to a dirty room, made beds and fresh towels. We also ended up $140 for parking (2 vehicles) would have been nice to be aware of this before hand. Plus a parking fine for $50 as we were...

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Thank daynamarie2017
Reviewed 1 week ago NEWvia mobile

Being from Edmonton me and my partner were looking to have a staycation and treat ourselves to the Sutton. HUGE mistake. I've never dealt with such customer service in my life. The hotel itself was nice, and the room was decent not worth the $210 we paid or the ridiculous $300 deposit we paid. Ordering room service I had a...

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Thank Alyssa W
Reviewed 1 week ago via mobile

Service was ok, room was ok, lobby was nice, but the Chop restaurant bar was the best feature of the place. My second favourite place was the cookie shop in the adjacent building that served delicious Remedy chai and delicious granola. There was in an out parking which was nice but expensive $31. Needs better access to electrical in the...

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Thank Vangirl32
Red Deer, Canada
Reviewed 2 weeks ago

refurbished rooms were made to look pretty shower was not meant for anyone over 6' coffee machine had wrong size carafe coffee all over floor none in carafe elevators were too few and slow when I complained at check out they looked at me and as much said so what

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Thank mgdca2000
alberta
Reviewed 2 weeks ago

This is a very hotel in a very good location, downtown Edmonton, Alberta. Our room was the usual nice room. Two beds, terrific mattress and coverings. So far so good. But then came the negatives! We stayed in this hotel at the end of February 2017, in other words,. winter. Our room was cold, could not regulate the outdated thermostat...

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Thank Pierre G
Hamilton, Canada
Reviewed 3 weeks ago via mobile

Arrived earlier than expected and was checked in promptly. I was so grateful. Took about 40 minutes from the airport. Hotel was nice enough. About a 4. Clean in room. Attached to a mall. Not a great one but super close to concert/sport venue. Room service was awesome. Relaxed in room to eat. And view was pretty good. City view....

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Thank hammerfam1
Grande Prairie, Canada
Reviewed 3 weeks ago

It is the perfect location if you are going to Roger's Place for any kind of event, being just down the street and around the corner. We were expecting a little more fancy for Sutton Place, as we found the rooms to be quite dated, and small. That being said, the beds were very comfortable, the bathrooms very clean, and...

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Thank purpleskye27
Grande Prairie, Canada
Reviewed 3 weeks ago

We stayed here for a concert at Rodgers Place. Your so close, like a 2 minute walk close. Close to bars and restaurants. I would stay here again simply for the location. The room was nice and overall the hotel was in great shape. Parking is $31 a night but we got a great rate so it wasn't a big...

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Thank CRCRCR2010
Grande Prairie, Alberta
Reviewed 4 weeks ago via mobile

We recently stayed at the Sutton Place Edmonton. I chose this hotel based on it's location and the reputation of the Sutton Place Hotel name. We were booked into a Grand Suite (2310), upon first entering the room we were impressed with the size of the room and thought that it was nicely updated. However after settling in we started...

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Thank Janette M
Calgary, Alberta, Canada
Reviewed 4 weeks ago

The location is great for downtown mall access. I stayed 4 nights and my keys deactivated 3 times. I thought I was stuck between floor 25 & 26 so tried calling the desk from the pool area and no one answered. Not sure how they would have handled an emergency? Front desk staff seemed totally unconcerned. I was under the...

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Thank Mary S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
From the moment you arrive at The Sutton Place Hotel you will notice the service, comfort and convenience we provide to each and every guest. Our 313 guest rooms and suites range in size from spacious traditional accommodations to our two storey luxurious Royal Suite. Connected to five major office towers and over 400 shops and businesses in the adjoining City Centre Mall, the property is ideally situated within the Arts district and downtown Edmonton. The hotel brings a taste of tradition and elegance to the heart of Alberta's Capital City. ... more   less 

Additional Information about The Sutton Place Hotel Edmonton

Address: 10235 - 101 Street, Edmonton, Alberta T5J 3E9, Canada
Region: Canada > Alberta > Edmonton
Price Range: $161 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Sutton Place Hotel Edmonton 3.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Sutton Place Edmonton
Edmonton Sutton Place Hotel
The Sutton Place Hotel Edmonton Alberta
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Questions & Answers

Here's what travellers have asked, with answers from The Sutton Place Hotel Edmonton staff and other travellers.
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Questions? Get answers from The Sutton Place Hotel Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better, you are closer to the pool!!”
 of 5 bubbles europe20110809, 29 Jan 2017 | Read review
“Come early because there is very little room to park and check in.”
 of 5 bubbles CanJam67, 30 Nov 2016 | Read review
“Close to Rogers Place, Edmonton City Center Mall, and different restaurants.”
 of 5 bubbles 160JoseR, 19 Oct 2016 | Read review
“High rooms suffer from permanent generator noise”
 of 5 bubbles 104eileenc, 18 Oct 2016 | Read review
“low floor facing rear is good”
 of 5 bubbles williamdU8310RT, 18 Sep 2016 | Read review
5 of 5