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Staff in the lobby were nice enough, shower handles were falling off in the bathroom, countertops and mirror were also pretty dirty. No mention of a charge for parking until we were leaving and then charged more than $30 for a single night. Would not...More
Central location. Room was very good clean and regularly supplied ... Thank you for the chocolates. Restaurant and facilities excellent with lovely food. The hotel is situated within its own mall with shopping and food hall. Staff excellent helped us explore Edmonton gave excellent advice....More
1 Thank Sharon M
Response from TheodoreStoubos, General Manager at The Sutton Place Hotel EdmontonResponded 5 July 2018
Thank you very much for taking the time to provide your feedback in regards to your recent stay.
I'm very glad to hear that enjoyed your overall stay, our room amenities, the convenient location and our friendly and knowledgeable Front Desk staff.
This review is happening in real time. It’s just past midnight on the 10th floor. I’m here for the night on business with an important presentation at 10am. Cannot sleep by the extremely loud construction noise outside, which according to the front desk will be...More
No surprises on the night we stayed at The Sutton Place, excellent nights sleep and uneventful. Check in was easy, the room spacious and in great condition. Very good bath room. The Wi-Fi was strong.
Underground Car Parking is just around the corner, pay in...More
Response from TheodoreStoubos, General Manager at The Sutton Place Hotel EdmontonResponded 3 days ago
Thank you for taking the time to provide your feedback regarding your recent stay at the hotel.
We are very pleased to hear that you enjoyed your stay as well as our spacious rooms, comfy beds and the proximity of the hotel to...More
We were in town for for a concert and stayed one night. Upon arriving at 5pm, it was quite busy and there was about 20 people ahead of me waiting to check in, it took about 1/2 hour to get up to the desk. Once...More
1 Thank Duane L
Response from TheodoreStoubos, General Manager at The Sutton Place Hotel EdmontonResponded 3 weeks ago
Thank you for taking the time to provide your feedback in regard to your recent stay at the hotel. We are very glad to hear that enjoyed your stay and had a really nice sleep.
We are looking forward to welcome you back...More
From the moment you arrive at The Sutton Place Hotel you will notice the service, comfort and convenience we provide to each and every guest. Our 313 guest rooms and suites range in size from spacious …Moretraditional accommodations to our two storey luxurious Royal Suite. Connected to five major office towers and over 400 shops and businesses in the adjoining City Centre Mall, the property is ideally situated within the Arts district and downtown Edmonton. The hotel brings a taste of tradition and elegance to the heart of Alberta's Capital City. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from jillybean238 | Reviewed this property |
No but is super close to Roger's Place. It can be a little confusing trying to walk through the mall pedways if you're not used to them. Probably best to take the short walk outdoors. You could easily have drinks during... More
No but is super close to Roger's Place. It can be a little confusing trying to walk through the mall pedways if you're not used to them. Probably best to take the short walk outdoors. You could easily have drinks during the game/concert and walk back to the hotel. No driving necessary.