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BEST WESTERN Cedar Park Inn

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215 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Cedar Park Inn
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Showing 212: English reviews
Kelowna, Canada
Reviewed 2 April 2015

I have been traveling to Edmonton every now and then. I decided to try this hotel for my trip. The front desk staffs were very helpful. smooth check in, didn't have to wait long to get my room keys. They also helped me to find out my office with perfect direction. Stayed in room with 1 king bed. The room...

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Helpful?
3Thank mike_kelowna
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Mike, Thank you for taking the time to complete a review of the hotel and providing us with valuable feedback. We are grateful and encouraged by your kind words. All our staff members pride themselves on the level of customer care they off each and every guest. Your remarks only confirm their hard work is paying off. The hotel...

Calgary, Canada
Reviewed 27 March 2015

I have stayed in other BWs like in Calgary and remote locations like Vaasa which was not excellent but definitely tolerable. This one needs to shut down immediately. I was given to understand that each BW has individual ownership which simply means that they are using the brand name without caring for quality. Was given a room in 4th floor...

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Helpful?
6Thank SMTravelMumbai
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear SMT, Thank you for your valued comments. I do want to apologize for our not meeting your expectations in regards to your recent stay. Each hotel is individually owner and operated. We acknowledge that we have some short comings in some areas of the hotel. We are currenly retraining the housekeeping staff have hired some new staff. I have...

Fort McMurray, Canada
Reviewed 26 March 2015

Not a bad place to stay for the price we paid. It was a clean room . The shower could have had a lot more water pressure and the noise level was quite loud on the first floor we stayed. Someone close by the room we stayed must of had a large dog and it barked quite a bit.

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Helpful?
1Thank Cheri C
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Cheri, Thank you for your reveiw on our hotel. My apologies that you expierenced water pressure issues. Unfortunatley, on busy weekends when everyone is trying to shower at the same time our water pressure is a little taxed for this I do apologize. The hotel is scheduled for renovations soon. We will be gettting a new heat and cooling...

Reviewed 26 March 2015

....it seamed odd to me that the whole place was full with the exeption of room 409...why was this the only room not rented out...why was it saved for last....well I will say that when I entered the room I was perfectly healthy....I had to cut my stay short because I thought I was going to die if I stayed...

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Helpful?
3Thank ryan k
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear ryan k, Thank you for taking the time to review our hotel and providing us feedback in regards to your recent stay. Firstly we are truly sorry for having given you cause to express your disappointment following your recent visit to Best Western Cedar Park Inn. The hotel is currently under renovation and we are happy to say that...

Golden, Canada
Reviewed 26 March 2015

I usually trust the Best Western Chain for providing quality at a good price. This hotel has changed that for me. When we first arrived I was pleased, as we had a family suite and my two little tots had a safari themed room. I noticed a lot of the things were dated but that wasn't an issue for me...what...

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Helpful?
3Thank kjai
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear kjai, First of all let me apologize for what was an unpleasant experience for you in our hotel. The issue mentioned in your feedback has been taken with utmost seriousness and our hotel staff is on the job to rectify the defect. Thank you very much for bringing your concerns to light, and we look forward to seeing you...

Port Coquitlam, Canada
Reviewed 26 March 2015

I stayed in this hotel for 3 nights. The first was in a double queen room that was stifling hot with no windows that opened. I asked the front desk for help at o300 and they said they would deal with it from their end but it did not improve. I changed rooms the next day into a King bed...

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Helpful?
1Thank vamosahora
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Vamoshora, Thank you for taking the time to review our hotel and providing us feedback in regards to your recent stay. We sincerely apologize for not meeting your expectations. We are a 100% non-smoking hotel and while guests at checkin do sign that they will not smoke in the room they still do. We do charge for this offence,...

Fort Nelson, British Columbia
Reviewed 23 March 2015

First time staying there. Comfy Beds, rooms ok was a little stuffy and could not get air cooler to work (never asked front desk for assistance) windows opened worked fine. Great restaurant great value and quality. Lounge was great had awesome service. Front desk friendly when asking for assistance. Would have liked to been told about express check out.. over...

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Helpful?
Thank Justin R
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Justin, Thank you for your review in regards to your recent stay. I do apologize thet your room was stuffy. The hotel will be undergoing a renovation in the near future and we will be geting a new cooling and heat system throughout the building as well as other needed upgrdes. I am glad you had a positive experience...

Reviewed 22 March 2015

We stayed quite a while ago and are just getting around to reviewing, but seeing some of the other reviews only confirms my feelings about this place. Check in staff were sub par, and our room was on the other side of the BROKEN elevator. Well, the hotel didn't think it was broken since they kept it running and rented...

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Helpful?
2Thank Jenna M
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Jenna, Thank you for your comments. We take all feed back good and bad as helpful tools for our continued improvement. The front desk staff have recently attended a customer service seminar. I do apologize that we did not meet your expectaions. Did you happen to call the front desk and let them know of the elevaator making the...

Reviewed 15 March 2015 via mobile

The good: clean rooms, building in reasonable condition, friendly staff, everything appears in line with expectations set for the price. The bad: Appears to be managed very poorly. Restaurant chronically understaffed. Front desk unable to perform their function in anything resembling efficiency. Be prepared for a lot of waiting around...

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Helpful?
2Thank Glynn P
GENERAL M, Guest Relations Manager at BEST WESTERN Cedar Park Inn, responded to this review

Good Day, Thank you for your comments. We do apologize for not meeting your expectations in regards to your recent stay. The hotel is under new ownership and we are in the process of addressing the staffing issues here at the hotel. It is very difficult finding new team members, but we are working on it. Regards, Guest Service Manager

Medicine Hat, Canada
Reviewed 8 March 2015 via mobile

My stay is awesome, you will feel that you are at home staff are friendly, bed is so comfy and room that I have is big enough for me and my friends that stayed in there for few hours. Location is great since it is near in the airport and south common shopping center.

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Helpful?
Thank joshua b
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Joshua, Thank you for your review and kind words. I know that all the staff here at the hotel want to make each and every guest's experience a positive one. We look forward to seeing you again in the near future. Regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Welcome to BEST WESTERN Cedar Park Inn! Choose this south Edmonton hotel- minutes from the West Edmonton Mall and the Old Strathcona District. The BEST WESTERN Cedar Park Inn is an inviting hotel situated along major routes in Edmonton. This Alberta hotel proudly offers superior customer service and enticing accommodations at an affordable price. Guests will love Fort Edmonton Park, Muttart Conservatory, the Edmonton Space and Science Center and the Provincial Museum of Alberta, all close to the hotel. Alberta is also known as "Canada's Festival City" for the ongoing events throughout the year. Corporate travelers will appreciate being close to the Nikko Business Care, the Legislature Building, Northlands AgriCom and the Shaw Convention and Conference Centre. This Edmonton Alberta hotel features spaciously-appointed guest rooms and suites, each with contemporary decor, a refrigerator, wireless high-speed Internet access and cable satellite television. Amenities at this Edmonton accommodation include an indoor salt swimming pool, fitness center and onsite cocktail lounge. The hotel also features an onsite restaurant and full breakfast buffet. Business travelers will appreciate business center and meeting facilities. Pets are welcome! For the most convenient location and best customer service, make a reservation at the BEST WESTERN Cedar Park Inn! ... more   less 

Additional Information about BEST WESTERN Cedar Park Inn

Address: 5116 Gateway Blvd NW, Edmonton, Alberta T6H 2H4, Canada
Region: Canada > Alberta > Edmonton > Calgary Trail North
Price Range: $95 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Cedar Park Inn 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Best Western Cedar Park Hotel Edmonton
Best Western Edmonton
Edmonton Best Western
BEST WESTERN Cedar Park Inn Edmonton, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cedar Park Inn staff and other travellers.
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Whitehorse, Canada

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Questions? Get answers from BEST WESTERN Cedar Park Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are best. Or, try another hotel.”
 of 5 bubbles Regall66, 17 Oct 2016 | Read review
“Walks are long. Try getting a room close to the elevator?”
 of 5 bubbles 552ariesa, 3 Oct 2016 | Read review
“Ask for a quiet room away from the high traffic intersection if you want to get a good nights sleep”
 of 5 bubbles rosepetal54, 1 Oct 2016 | Read review
“Request a renovated room without a balcony.”
 of 5 bubbles gladew2015, 19 Sep 2016 | Read review
“Just avoid this hotel”
 of 5 bubbles pjfitness, 15 Aug 2016 | Read review
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