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BEST WESTERN PLUS Westwood Inn

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220 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Calgary, Ab
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

Stayed here for 4 days with my husband well he worked... Pool was a waiting pool, the restaurant was under construction.. The Bar downstairs had no music or warmth. Front Desk, staff did only what they had to as they were all young. We booked a queen size bed. When we got there we got 2 twin. That they said... More 

Helpful?
Thank LOVITA
AnitaAFOM, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Lovita, Thank you for taking the time to review our property. Please accept my sincere apologies for the challenges you had encountered . We are committed to providing the best in facilities and service, and to this end, will be investing additional capital in updating the hotel interior as well as other areas of the property. We appreciate your... More 

2 reviews
Reviewed 2 weeks ago

This is a terrible BW hotel I stayed so far. The reception is impolite and the hotel breakfast room also terrible. I saw a lot of bad review about this hotel before I book, because it is close to my working place, and I just need stay only one night, so I decided to try luck. The hotel room is... More 

Review collected in partnership with Best Western

Helpful?
Thank Bo Y
Edmonton, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

This property has a very nice lobby and had excellent check in service, along with efficient and friendly person that checked us in! There is a pool (small sized) right when you walk in to the the hotel so be prepared to walk from your room to the front lobby when you plan to swim. The free continental breakfast had... More 

Helpful?
Thank BrendaBB_BB
AnitaAFOM, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Thank you for sharing your experience at the Best western Plus Westwood Inn through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations . As a valued guest, your feedback will be shared with the team to continue... More 

Grande Prairie, Canada
Level Contributor
133 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 3 weeks ago via mobile

Our family really enjoyed our stay. The rooms are clean and average of a typical hotel. This hotel excepts pets, with a fee of $20 per night. Being that our little dog is a part of our family, we truly appreciate pet friendly hotels. Great stay, great price.

Helpful?
Thank savesomeoneelse
AnitaAFOM, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Hey savesomeoneelse, What a pleasure to read your feedback! Thank you so much for sharing your experience with us, and all fellow travelers! :) We love hearing that you really enjoyed Your stay with Best Western family .That is wonderful! We hope your next visit isn't too far away! Cheers, Anita Narayan More 

Grande Prairie, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

PROS: The lobby and rooms have a clean modern metallic look that I personally enjoyed. The location is excellent on the west side of Edmonton. I've seen reviews of people complaining the rooms are too worn, but I stay in many hotels, and this was above average as far as upkeep goes. CONS: The swimming pool was ice cold and... More 

Helpful?
Thank Deric007
AnitaAFOM, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Deric, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of... More 

Calgary
1 review
Reviewed 4 weeks ago

Overall great experience as usual. I recommend all to go as it is newly rennovated and close to Anthony exit. I liked all staff and they do care about their service quality. The pool is now functional.

Review collected in partnership with Best Western

Helpful?
Thank Maulik U
AnitaAFOM, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Maulik U, Thank you for choosing to stay with us and sending us a nice feedback regarding your recent stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 October 2016 via mobile

The hotel entrance is misleading, it was very nice and looked very modern. But once we got to our room is was very outdated. The room was small & very dark even with all the lights turned on. The windows weren't full windows they were high up and seemed small. So if there was a fire it would be difficult... More 

Helpful?
2 Thank Megan D
AnitaAFOM, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Megan D, Thank you for taking the time to review your recent stay at the Best Western Plus Westwood Inn. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the multiple issues you experienced throughout your stay.... More 

Edson, Canada
Level Contributor
6 reviews
4 hotel reviews
Reviewed 28 October 2016

We were upgraded to a king sized room for $10 extra and wow was it ever worth the $. Total for this room including taxes was $98. We have stayed there before and always had really pleasant front desk staff and this time was no exception. The young lady was so pleasant and friendly with a big smile.

Helpful?
Thank lornrand
AnitaAFOM, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Hey Lornrand! This is awesome to hear! Thank you so much for sharing your feedback! So happy to know that you really enjoyed your time here with us! We look forward to welcoming you back again soon! Anita Narayan More 

Calgary, Canada
Level Contributor
241 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 24 October 2016

Older hotel re-done. Rooms were great and clean, bed were comfy and the front desk staff were simply outstanding. We arrived late but they were able to accommodate us and we ended up taking two rooms. Both rooms were clean, and had new bedding and towel. Not a luxury hotel, but it was very clean and for the price very... More 

Helpful?
Thank 836eldent
AnitaAFOM, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear 836eldent, Thank you for your great review. I am happy to hear that you enjoy staying with us at Best Western Plus Westwood Inn. Thank you too for your loyalty. See you again soon. Anita Narayan More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2016

I just had a little problem when i did my reservation and i admit that it was my fault. Good thing that Kathreen was there to help me and she did an excellent job. Thanks for your help. Both the front desk are helpful Kathreen and Sheriff. Keep it up...two thumbs up. For sure i will be back in you... More 

Helpful?
Thank gpecoro
AnitaAFOM, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear gpecoro, Thank you for your great review. I am happy to hear that you enjoy staying with us at Best Western Plus Westwood Inn. We will pass on your feedback to our leadership team. Thank you too for your loyalty. See you again soon. Anita Narayan More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Plus Westwood Inn is centrally located in the heart of Edmonton, Alberta, Canada. Comfortable accommodations paired with the excitement of the city just outside this premium Edmonton hotel create an unforgettable vacation experience. Enjoy the comfort the Best Western Hotels Canada are known for, and unwind at the Best Western Plus Westwood Inn Edmonton in spacious accommodations that offer cable television with HBO(R) and complimentary high-speed Internet access. Relax with a refreshing beverage or just enjoy the excitement of our VLT's. ... more   less 

Additional Information about BEST WESTERN PLUS Westwood Inn

Address: 18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada
Region: Canada > Alberta > Edmonton > Place LaRue
Price Range: $107 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Westwood Inn 3*
Number of rooms: 172
Reservation Options:
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Also Known As:
Best Western Plus Westwood Hotel Edmonton
Best Western Westwood Hotel
Best Western Edmonton
Edmonton Best Western
BEST WESTERN PLUS Westwood Inn Edmonton, Alberta
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Westwood Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors”
 of 5 bubbles LOVITA, 19 Nov 2016 | Read review
“We were on the 5th floor and the room was huge and beautiful.”
 of 5 bubbles lornrand, 27 Oct 2016 | Read review
“upper floor much better...”
 of 5 bubbles gpecoro, 22 Oct 2016 | Read review
“Call hotel and make sure you know what is happening there, no surprises when you arrive.”
 of 5 bubbles NikkiChatur, 6 Oct 2016 | Read review
“Ask for a room that is not a bizarre Airmiles punishment dungeon.”
 of 5 bubbles alanbL4966TN, 26 Sep 2016 | Read review
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