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Fantasyland Hotel & Resort

Booking.comUSD 241*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fantasyland Hotel & Resort
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1,081 Reviews from our TripAdvisor Community

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Calgary, Canada
Reviewed 1 week ago NEW

We stayed in a Luxury themed Roman room with 2 Qs and bunks. It was a lot nicer than I would've thought from the photos and my kids were impressed. The room felt updated and clean. The bedding was nice, the mattress and pillows comfy. Plenty of lighting, a nice big tv to watch movies on. A really great room....

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Helpful?
Thank MM552
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hello MM552, We are glad to hear that you enjoyed one of our newly renovated Deluxe Superior Roman rooms. They are some of our mostly recently renovated rooms and are quite fun. Also, we are happy to hear that you had a great encounter with Sonny, at the front desk. We will certainly be passing this along to management to...

Lloydminster, Canada
Reviewed 1 week ago

We booked the Fantasyland Hotel because of the convenience of staying in the mall and access to the attractions inside the mall. We traveled with teens and staying in the mall allowed them to access the waterpark, mini golf, movie theatre, shopping, and restaurants at their convenience without having to leave. The room we ended up staying in was outdated...

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Helpful?
Thank bcheley
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hello bcheley, Thank you for taking the time to provide us with your feedback. We strive to provide the best customer service possible and every guest review helps us to achieve and maintain that goal. We are very sorry to hear that the booking process did not go as smoothly as we would have hoped. The Fantasyland Hotel has an...

Regina, Canada
Reviewed 3 weeks ago

Stayed in a them room which was fantasic! They are adding more space themed roomed which my son was happy to hear. Parking was good but front enterance was somewhat hidden and a disappointment considering the advertising for the hotel. Mid week special on water park addmission was an added bonus when we booked our theme room. Great time for...

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Helpful?
1Thank Joanne C
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hello Joanne C, We are so glad to hear that you enjoyed your stay with us. The theme rooms are a great option for Family's and there are so many to choose from. You can take a trip into the milky way in our Space room, or travel to the Antarctic in the Igloo room. Also, in the spring we...

Reviewed 3 weeks ago via mobile

I am not sure if I am foolish or was had in regards to the circumstances surrounding booking via Fantasyland booking line A little bit of both as I have come to understand,this evidently has left me with a sour taste in my mouth,being manipulated by sakes tactics Because of the sale methods of Fantasyland Hotel use for booking I...

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Helpful?
Thank Tara D
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hello Tara D, We are sorry to hear that your booking experience left such a bad taste but I can assure you that our agents do NOT work on commission. We would like to offer our apologies for the issues you encountered when booking with us. Could you kindly e-mail rooms@flhwem.com with your contact information so we can discuss your...

Reviewed 3 weeks ago via mobile

Very nice hotel very welcoming. Staid in the Roman luxury and room was very nice. When we first showed up a young lad named alex h.h greeted us right away. Was very informant over the week end and very pleasant every tine we showed up. All in all great stay i will be back. 👍

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Helpful?
Thank Steve B
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hello Steve B, We are so glad that you enjoyed your stay with us, and had such a pleasant experience with our Bellman, Alex. We will be sure to pass your praise along. Also what a great room choice. Our Roman rooms are some of our most recently renovated rooms, with such a romantic setting. We hope you choose to...

Reviewed 3 weeks ago via mobile

It wasn't too busy. Free attraction passes to water park and Galaxy land included with our stay made it worth it. We stayed in the family igloo theme room. It was clean, but dated...seal around jacuzzi was coming apart. Other than than we had a great time and will be back again.

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Helpful?
Thank N E
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hello N E, We're glad to hear you enjoyed your stay and took advantage of our promotion! The attraction passes to Waterpark and Galaxyland are valued at $45 each, but as a guest of the hotel we offer various promotions, packages, and discounts that will include these passes with your stay. The Igloo Themed room is one of our more...

Calgary, Canada
Reviewed 4 weeks ago

What a "safe place to stay" & walk to all the entertainment places in the WEM..shopping, bowling, Cactus Club, Comedy Club and to end the week-end good times the Aussie Bar.. Be happy, no worries.. Mother of the Bride..Ruth

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Helpful?
Thank r0semary3
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi r0semary3! We are so happy to hear you enjoyed your stay. The hotel's location makes it a prime destination for special occasions and fun weekend getaways! The direct indoor access between the hotel and the mall make it super convenient to catch a dinner & a show at Jubilations, take a ride on the Mindbender rollercoaster at Galaxyland, hit...

Reviewed 4 weeks ago

Our little family of 3 stayed in the Modern Polynesian King Room, with jacuzzi, for 4 nights during the April break. Judging by some of the reviews, I was expecting a lot of problems, but we absolutely loved the Fantastyland staff, rooms and our entire stay. In fact, we loved it so much, we added an extra night to our...

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Helpful?
1Thank Kari M
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hello Kari M! Thank you so much for your review! We really appreciate how informative your review is and the feedback you have provided. We welcome any and as many suggestions as we do strive to provide the best service possible to ensure our guests have a memorable experience. The Modern Polynesian Theme has been a success since its creation...

Reviewed 4 weeks ago via mobile

Overall our stay was good.Rooms were clean, staff friendly and service was adequate. Our TV kept shutting off every 15 mins. We notified the staff who said they would send someone...never happened. Also I think water park passes should be given to everyone in spite of who you book through. I debated this with the staff and was told we...

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Helpful?
1Thank Jonathon J
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hello Jonathon J, We are happy to hear you enjoyed your stay with us! We do apologize we were not able to have the TV situation handled during your stay, but we will have our maintenance staff look into this. The regular price for Galaxyland or Waterpark attraction passes is $45, but the hotel offers a discounted rate of $30...

Reviewed 4 weeks ago via mobile

The hotel was pricey for just a standard room and our room didn't have a microwave but other then that it was a great experience we spent two days at the mall and for the convenience of this hotel it was worth the price!

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Helpful?
Thank Kate L
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hello Kate L, Glad to hear you had a great experience! The hotel's direct indoor access to the mall is definitely one of the many perks that our guests can enjoy. The hotel offers discounted rates on attraction passes for the mall attractions and complimentary WiFi throughout both the hotel & the mall! For your future reservations you can give...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Fantasyland Hotel. We're located in the heart of North America's largest shopping and entertainment complex, West Edmonton Mall. The hotel features classically decorated rooms with TV, complimentary Wi-Fi, hairdryer, voice mail, clock radio and air conditioning. Choice abounds when it comes to dining with L2 Grill providing culinary creations that feature the freshest ingredients found between the East and West Coasts of Canada. If it is just a drink you are after, the L1 Lounge provides a relaxing environment to sit back and enjoy. ... more   less 

Additional Information about Fantasyland Hotel & Resort

Address: 17700 87 Ave NW, Edmonton, Alberta T5T 4V4, Canada
Region: Canada > Alberta > Edmonton
Price Range: $202 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fantasyland Hotel & Resort 3.5*
Number of rooms: 355
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Also Known As:
Fantasyland Hotel And Resort
Fantasyland Hotel Edmonton
Fantasyland Hotel & Resort Edmonton, Alberta
Hotel Style:
#1 Casino Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Fantasyland Hotel & Resort staff and other travellers.
7 questions
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Sydney, Australia
7 months ago
Vancouver, Canada
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1 month ago
over a year ago

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Questions? Get answers from Fantasyland Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Theme room was great!”
G897SLjoannec, 29 Apr 2017 | Read review
“Ask for a recently remodelled room”
k0dji, 4 Apr 2017 | Read review
“Do not stay in a theme room! Overpriced and outdated. Regular rooms are perfect!”
DarceeO, 21 Mar 2017 | Read review
“ask for an upgrade, you never know....”
kbw3940, 11 Mar 2017 | Read review
“"Modern" Polynesian rooms are newly renovated rooms.”
ACthegreat, 3 Mar 2017 | Read review
5 of 5
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USD 241* /night
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Prices are for 1 room, 2 adults
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