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The Fairmont Hotel Macdonald

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#10 of 93 Hotels in Edmonton
Certificate of Excellence
GreenLeadersSilver level
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The Fairmont Hotel Macdonald
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903 Reviews from our TripAdvisor Community

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Showing 882: English reviews
Philadelphia, Pennsylvania
Reviewed 3 days ago NEW

This was a bucket list trip for me as I am a huge fan of the Edmonton Oilers. The hotel is about a 10 minute walk to the Oilers' new home, Rogers Place. We booked a room with a view of the river and the view didn't disappoint. In typical Fairmont fashion, the room was clean and the whole hotel...

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Helpful?
Thank Stones3131
Reviewed 1 week ago

This is such a wonderful property. From Smudge the lobby dog, to the great pool facility, this is a welcoming property with classic character and modern luxury all in one. The rooms are clean and comfortable. The room service food is terrific. It is perfect wether you are on business or with your family. I cannot recommend it enough!

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Helpful?
Thank Kyle I
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for taking the time to share your comments. We appreciated all feedback. it was very pleasing to hear that you enjoyed your stay and all aspects of the hotel including Smudge our Canine Ambassador. I will ensure your comments are shared with my team. We look forward to welcoming you back to Fairmont Hotel Macdonald in the near...

Kamloops BC
Reviewed 1 week ago

As an Edmontonian – by birth – I have always wanted to stay in the iconic “Grand Dame” hotel, the Hotel MacDonald. And this summer I achieved my goal! From my arrival, I felt welcomed home, and my entire visit proved delightful. Never before have I been greeted in a hotel lobby by a canine ambassador, but here - Smudge...

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Helpful?
Thank r0bbyr
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Very happy to hear that you were able to stay with us and thank you for taking the time to share your feedback. It was very enjoyable to read your comments and happy that our team and Smudge were there to take care of your every need. I will ensure to share your comments with my team. We do look...

Edmonton, Canada
Reviewed 2 weeks ago

We've been here before and we've never been disappointed. The room was beautiful. The bed was very comfortable and since we were almost at the end of the corridor, it was very quiet. We'll definitely be staying again. The only negative is the amount we have to pay to park $45 per day is pretty steep. We took Uber as...

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Helpful?
1Thank Marilar1963
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for your loyalty to Fairmont Hotel Macdonald and for choosing to take your special night out with us. It was very nice to hear that you enjoyed your stay. I will ensure to share your comments with my team. With regards to parking we do work with an outside vendor and we will review to ensure we are...

Edmonton, Canada
Reviewed 3 weeks ago

2016 Christmas Gala Buffet at Empire Ballroom Foyer offers a sumptuous setting. Unfortunately both the food and service did not match the ambience - it was average buffet quality perked with a couple of higher end food entrees. Low trained general staffing with no assigned staff for the table. Solid opaque blinds with little independent control were raised and lowered...

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Helpful?
Thank Michael B
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for taking the time to share your comments on our Christmas Gala. It was very disheartening to hear of your comments, however we do take all feedback very seriously and will ensure to take action. We do hope to welcome you back in the near future so we can restore your faith in us. Regards, Garrett Turta General...

Burlington, Canada
Reviewed 3 weeks ago

Gorgeous hotel. The service staff (most) were super friendly. Comfortable beds. Good location to downtown. There was a charge on my bill that was not mine. Did ask a few questions to confirm details and after which they had removed the charge.

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Helpful?
Thank Solo2fam
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share your comments. It was very pleasing to hear that you enjoyed yours stay. However, disappointing to hear of the shortfall with regards to your billing however very happy to hear that everything worked out. We do hope to welcome you back in the near future....

Grande Prairie, Canada
Reviewed 4 weeks ago

We have stayed at this hotel many times over the years and overall we found it to be the best hotel in Edmonton. Last stay was on the gold floor we found it to be a welcome upgrade and a nice renovation. One thing I do love about this hotel they are extremely pet friendly.

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Helpful?
Thank 209ashley
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for taking time to stay with us and share your comments. It was very pleasing to hear that you enjoyed your stay and that you were able to stay with us on our new Fairmont Gold floor. I hope you were able to meet Smudge our Canine Ambassador. We do hope to welcome you back to Fairmont Hotel...

Reviewed 4 weeks ago via mobile

We hade a king deluxe river view. Manager special. We loved dinner. We enjoyed the history in this hotel. The rooms are smaller than modern hotels. The hotel room seems ready for an upgrade but still the service and food at breakfast as well, was incredible.

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Helpful?
Thank Chris A
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Happy Belated Birthday!!! Very happy that you chose to spend your special occasion with us and very happy to hear that you felt our food and beverage offering was incredible. We look forward to seeing you again in the near future. Regards, Garrett Turta General Manager

Everywhere
Reviewed 4 weeks ago via mobile

As a world traveler it pains me to give a hotel such a low rating but in this case my wife who was with me encouraged this review to move from average to poor but because of the bar/restaurant staff and the guys freezing out front I am keeping it average! Also housekeeping was fantastic! BUT.... First the rate I...

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Helpful?
1Thank Aaron C
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for taking the time to share your comments. It was very disappointing to hear of your booking deficiencies. I will be following up with my team to ensure all rates are posted and to find out why the reservation was cancelled. This should not have happened and I apologize for any inconvenience. Please contact me personally as it...

Ancaster, Canada
Reviewed 5 weeks ago

stayed for 3 nights recently for a business trip and had a wonderful stay. I upgraded to the gold floor and so had breakfast and appetizers included. My room on the 8th floor was modern and spacious with a large shower (they have replaced the bath in the washroom). I had breakfast included on the 7th floor and it was...

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Helpful?
Thank JMark2014
GarrettTurta, General Manager at The Fairmont Hotel Macdonald, responded to this review

Thank you for choosing to stay with us and for taking the time to share your comments. It was very nice to hear that you enjoyed your stay on our Fairmont Gold floor. With regards to the breakfast timing we are still finalizing our offering and we will look to ensure we are meeting all guest needs. We look forward...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Harvest Room
The Harvest Room
Cuisines: Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Stately Downtown Hotel located 30 km from international airport. ... more   less 

Additional Information about The Fairmont Hotel Macdonald

Address: 10065 100th St, Edmonton, Alberta T5J 0N6, Canada
Region: Canada > Alberta > Edmonton
Price Range: $227 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Hotel Macdonald 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Fairmont Hotel Edmonton
Fairmont Hotel Macdonald
Fairmont Edmonton
Edmonton Fairmont
The Fairmont Hotel Macdonald Edmonton, Alberta
Hotel Style:
#1 Green Hotel in Edmonton
#1 Luxury Hotel in Edmonton
#4 Romantic Hotel in Edmonton
#7 Business Hotel in Edmonton
#8 Family Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from The Fairmont Hotel Macdonald staff and other travellers.
12 questions
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Questions? Get answers from The Fairmont Hotel Macdonald staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Absolutely book a river view & you will be so glad you did.”
 of 5 bubbles r0bbyr, 11 Jan 2017 | Read review
“Choose a river valley room, as it is a much quieter room.”
 of 5 bubbles Marilar1963, 3 Jan 2017 | Read review
“The gold floor facing the river are the best rooms”
 of 5 bubbles 209ashley, 23 Dec 2016 | Read review
“the higher the better for a river valley view”
 of 5 bubbles JMark2014, 17 Dec 2016 | Read review
“Splurge for the Valley View. It is truly breathtaking”
 of 5 bubbles ash_k_anders, 11 Dec 2016 | Read review
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