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Holiday Inn Express Hotel & Suites Edmonton South

340 reviews
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Traveller (20)
Room & Suite (268)
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Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor4%
  • Terrible6%
Travellers talk about
“front desk”(46 reviews)
“turkey sausage”(4 reviews)
“hi express”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
4 Feb.5 Feb.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (340)Write a Review
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138
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23
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All reviewsfront deskturkey sausagehi expresssouth common shoppinggreat hotelquick checkeasy accessbreakfast areafree breakfastlots of parkingclose to the airporthot tubfirst floorfridge and microwavenice sizeconvenient locationclean rooms
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111 - 115 of 337 reviews
Reviewed 2 August 2016 via mobile

If you are not local, could be challenging to access from hwy. Check in was standard, no complaints. Elevators are slow. Parking lot is behind a apartment building however they do have video surveillance. Our room was 6th floor. Nice view facing north. A little...More

Thank Traveller12234
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 17 August 2016

Dear Traveller12234, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for....More

Reviewed 26 July 2016

Room was clean,a few staff not very friendly. Final rate was higher than booked rate. Never realized it till we were home. Called the hotel back and they told me I had to contact booking.com who have just ignored numerous attempts to contact them.More

Thank Rgs2000ca
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 11 August 2016

Dear Rgs2000ca, Thank you so much for taking the time to leave us your feedback. I am delighted to hear that you found our rooms clean and I am sorry for the service you received. Your review is vital for improving the service and quality...More

Reviewed 25 July 2016

We were in town for a soccer tournament and we decided to stay at the Holiday Inn, typically this is our go to hotel for family vacations. We had a terrible experience, the AC in the room was not working, tech came and checked it...More

Thank KassR-Travels
Response from Duty Manager H, Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 30 July 2016

Dear KassR-Travels, Thank you for taking the time to write this review. We are disappointed to know you did not enjoy your stay with us. We take great pride in meeting our guests expectations and we are sorry this was not your experience. Once again,...More

Reviewed 17 July 2016

Do NOT book this hotel for a group!! Our team booked it for play downs in Edmonton for 3 nights but were eliminated after 2 nights. We checked out one day early and had to pay for all 3 nights because the front staff said...More

Thank Hobo9903
Response from Duty Manager H, Owner at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 30 July 2016

Dear Hobo9903, We were surprised by the fact that the terms of the reservation were not relayed to you by the person who arranged the accommodation. The hotel provided a very low rate (close to 32% discount) over the normal rate because of the arrangement....More

Reviewed 13 July 2016 via mobile

We stayed in a jacuzzi suite and was a nice experience. Rooms are clean and the cleaning staff were very friendly. Front desk personal was very difficult to understand, but we figured it all out. Continental breakfast was good. Location was excellent! Theatre, The Keg...More

Thank tphoggie
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 29 July 2016

Dear tphoggie, Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the suite you received and the convenient location of our hotel in the area. On the other note, we are sorry for the troubles you...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 85 - USD 121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 85 - USD 121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (268)
Dining (30)
Pool & Beach (19)
Hotel & Grounds (53)
Bathroom (2)
Business Centre & Event Rooms (2)
Questions & Answers
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jo65
10 October 2016|
AnswerShow all 6 answers
Response from Pierre L |
YES it does!
1
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Room Tips
"The jacuzzi room is awesome!!"
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"We liked the added space available with the kitchenette - couch, coffee table, kitchen table with 2 chairs..."
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"enjoy the free coffee, also if you need to ask for some more of a certain type, they were more than happy..."
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"The rooms are quieter on the north side."
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