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Holiday Inn Express Hotel & Suites Edmonton South

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Holiday Inn Express Hotel & Suites Edmonton South
Holiday Inn Express Hotel & Suites Edmonton South
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279 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Edmonton South
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Showing 276: English reviews
Reviewed 3 February 2015

I have worked and stayed in many Holiday Inns. This Express has a great staff, from the check-in, breakfast, to the maintenance/houseperson who was shoveling outside. The room was comfortable, TV system outdated, but I imagine you will soon update to OPTIK. Internet speed was very good. Breakfast was excellent, the hotel was well prepared to welcome some sports team...

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Helpful?
Thank steflarousse
General_Manager_HIEX, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear steflarousse, Thank you so much for the great review of your recent stay with us. We are delighted that your stay was comfortable and that our services met your expectations. We will share your feedback with the staff. Our staff work diligently to provide the very best quality experience for our guests each and every stay. Thank you. Regards,...

Calgary, Canada
Reviewed 1 February 2015

This visit was booked in advance for a trip to visit relatives in Edmonton who had recently lost there home in a major condo fire. We booked this particular hotel for its proximity to their temporary accommodations. We have stayed at numerous Holiday Inn Express hotels all across western north america. We choose this particular chain when we can, primarily...

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Helpful?
Thank Traveler154914
General_Manager_HIEX, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Traveler154914, Thank you for your review. We take every constructive feedback as means to improve our services to our guests. We apologize for the discomfort you experienced on your stay, especially when it was related to a sad circumstance related to your loved ones. We'd like to offer our condolences and apology once again. Around the time of your...

Lethbridge, Canada
Reviewed 24 January 2015

I have stayed here numerous times, on business and with family. I noticed this time that very little attention was paid at check-in, my Priority Club memberships was not acknowledged, there was no welcome bottle of water, no well wishes, etc. The room was still more than fine, the internet connection good enough that I could catch up on a...

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Helpful?
Thank David H
General_Manager_HIEX, Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear David H, Thank you for choosing Holiday Inn Express & Suites Edmonton South on your travels to Edmonton. We truly appreciate your feedback. We make sure that our guest feedback, especially constructive ones, is used to improve the quality of our guest services. The time of your check in or the length of your stay is no excuse for...

Saskatoon, Canada
Reviewed 2 January 2015

Each year we stay here for July long weekend. The hotel is clean. Gym and pool area are small. There are no free weights in the gym. Breakfasts are good. Staff friendly. Parking is sufficient. Will be staying again. Very close to South Common Shopping area.

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Helpful?
Thank Shonna M
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Shonna M, Thank you for your review of your stay at the Holiday Inn Express Edmonton South on your visit to Edmonton. We are delighted that you found our hotel's location convenient and our service met your expectations. We hope to see you soon. Holiday Inn Express & Suites Edmonton South

Alberta, Canada
Reviewed 20 November 2014

Quietest Hotel we've ever stayed in, in Edmonton!! Huge improvement over last years choice!! Loved the proximity to a very good Restaurant, where the staff was cheery and friendly. Good stay! Staff at the Hotel were very Helpful and accommodating.

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Helpful?
Thank 123camp2014
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear 123camp2014, Thank you for your very delightful review to Holiday Inn Express & Suites Edmonton South. It lights up our team spirits to keep on and keep up with our good working attitude and professionalism. We will share your kind words with our entire team to show them their hard work is being acknowledged and appreciated by our dear...

Calgary, Canada
Reviewed 7 November 2014

We just stayed at this hotel last weekend and were really impressed with how clean the hotel and the room was. All the staff were friendly. The girls that work the breakfast buffet in the morning were awesome and were extremely friendly and helpful. The only complaint I have is that they should have booster seats and high chairs in...

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Helpful?
Thank PattiComeau
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear PattiComeau, Thank you very much for your kind review and great compliments to all friendly staff at Holiday Inn Express & Suites Edmonton South. We feel so happy to hear that you had an enjoyable stay with us over last weekend. We are grateful that you took the time to write and tell us how impress you are with...

Calgary, Canada
Reviewed 3 November 2014

Originally my mother and I were planning to meet my aunt and another aunt in Edmonton for two nights over October 17-19, 2014. I booked the advanced purchase rate for two rooms. Unfortunately one of my aunts was unable to come at the last minute. I e-mailed the hotel to see if there was any chance we could either change...

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Helpful?
1Thank griffinpaul
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear griffinpaul, Thank you for your review about your stay at Holiday Inn Express & Suites Edmonton South with your family. We could definitely relate to your disappointment if your email was not being acknowledged. After going through your booking information and further investigated with our entire team, we did not receive any email on file about your request for...

Australia
Reviewed 25 October 2014

When I am in Edmonton on business I usually stay at this hotel. Rooms are clean. Breakfast is the standard holiday inn express free breakfast that is always good. Cereal, toast, eggs, sausage etc. As much as you want for free is always a good start to the day! It is in a fair location (to get to anywhere will...

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Helpful?
Thank Ray G
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Ray G, We are thankful to receive your happy review about your July stay with us at Holiday Inn Express & Suites Edmonton South. We are glad you found our rooms clean. In addition, you enjoyed the morning complimentary hot and cold breakfast with all the different varieties to choose from. It certainly is a good start of the...

Calgary, Canada
Reviewed 18 October 2014

I've stayed at this hotel a number of times because I like the location. Most recent stay reminded me why I keep thinking I should try any one of several other options available along Gateway Boulevard in South Edmonton. The hotel is starting to show its age. Our king-bed room (#406) was not bad, but A/C was noisy and the...

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Helpful?
Thank foulaman
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear foulaman, Thank you for your review on your recent stay with your spouse at Holiday Inn Express & Suites Edmonton South. We are glad to learn that you are a regular at our hotel due to our great location and that you found your king-bed room was not bad. Our hotel was built in October 2009, and we have...

Red Deer, Canada
Reviewed 16 October 2014

The staff were polite and friendly. Some people may consider the fan to be loud in the suite but husband described it as a white noise. The breakfast selection was great with both hot and cold items, pastries, cereals, eggs, waffles, sausages, bacon, assortment of breads, fruit, etc. The internet was FAST and free.

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Helpful?
Thank Cindy P
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Cindy P, We are extremely honored to receive a happy 5-star review from you. Thank you for choosing Holiday Inn Express & Suites Edmonton South as your hotel accommodation and giving us an opportunity to serve you and your family. We feel wonderful that you and your spouse are both enjoying the complimentary breakfast selections, as well the fast...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Holiday Inn Express Hotel & Suites Edmonton South

Address: 2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
Region: Canada > Alberta > Edmonton > Calgary Trail South
Price Range: $112 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Edmonton South 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Edmonton South
Holiday Inn Express Hotel & Suites Edmonton South Alberta
Hotel Style:
#21 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Edmonton South staff and other travellers.
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Canada
5 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Edmonton South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on Fourth floor are the quiet”
 of 5 bubbles 733samj, 27 Feb 2017 | Read review
“First floor rooms have high ceilings.”
 of 5 bubbles chrissilee, 4 Jan 2017 | Read review
“all room are very good and spacious”
 of 5 bubbles frankf700, 8 Nov 2016 | Read review
“Request a room that doesn't face north.”
 of 5 bubbles paulh7142016, 2 Nov 2016 | Read review
“Rooms are clean and very spacious.”
 of 5 bubbles winoj, 22 Oct 2016 | Read review
5 of 5