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Chateau Nova Kingsway

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116 Reviews from our TripAdvisor Community

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Showing 115: English reviews
St. Albert, Canada
Reviewed 3 weeks ago

The room looked lovely with the fancy ruffled table cloths! The meal was delicious with a nice variety of food. We received many compliments from guests especially on how tasty the beef and chicken were. The staff were prompt with the lovely hot meal and were very helpful when help was needed or questions asked. It was so easy as...

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Helpful?
Thank cathybjorklund
slavelake
Reviewed 4 weeks ago via mobile

I had a urgent stopover in Edmonton and choose this hotel it was clean and quiet and the beds were comfortable. Location was excellent great parking, definitely would stay again. And 5 minutes from the hospital.

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Helpful?
Thank pvono
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear Pvono Thank you so much for taking the time to review the Chateau Nova Edmonton Kingsway. We are pleased you enjoyed your stay with us. We are hoping all is well with you. We certainly strive to provide a clean and comfortable stay for all our guests. We are happy to be able to provide complimentary parking to our...

Reviewed 15 October 2016 via mobile

Probably one of the best hotel experiences i have ever had. Tina had all the bases covered for our trip and was most competant and professional in setting up a memorable stay. Hotel is clean rooms are Amazing food was great and staff was most accomodating....incredible stay!! Thanks Tina at Chateau Nova..your the best!😆

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Helpful?
Thank Catherine K
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Catherine K Thank you so much for taking the time to review the Chateau Nova Edmonton Kingsway. We are so pleased you enjoyed your stay. We certainly strive to provide all our guests with a clean, comfortable stay. We take pride in serving great food with awesome service in our restaurant and lounge. We look forward to see you again...

Jasper National Park, Canada
Reviewed 12 October 2016

Watch out. It sais it is close to the airport, but the airport is not the International Airport it is the City Airport. The rom was supposed to be a non smoking room, but it was smelling cigarette. The room was comfortable.

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Helpful?
Thank marcelocB2468GY
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

MarcelocB2468GY Thank you for taking the time to review the hotel. We certainly agree with you on the confusion with our address. Unfortunately when we were built the City of Edmonton assigned us an address that is not relevant any longer. When the City Centre Airport was open it made a lot of sense. We do not as businesses pick...

Reviewed 5 October 2016

Had an amazing stay here at the Chateau Nova. I was very pleased with how clean the rooms were and awesome the staff was. This will be my new home when I come to visit Edmonton, I will definitely be back!

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Helpful?
Thank Bailey B
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Bailey B Thank you for reviewing the Chateau Nova Kingsway. We are so pleased you enjoyed your stay with us. We look forward to having you back soon. Next time you are staying with us, remember to try the restaurant and lounge, we have great specials and a whole new menu on the way in November. Warm regards, Tina Tobin...

Red Deer, Canada
Reviewed 4 October 2016

My sister-in-law and I stayed here on Saturday night. We had a family gathering of 11 gals Saturday night before doing the CIBC Run. It was the perfect choice for a great cause, and Tina (General Manager) was extremely patient in helping us. Thank you. We were very satisfied with the room!

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Helpful?
Thank hockeymom2222
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

hockeymom2222 Thank you for taking the time to review the Chateau Nova Edmonton Kingsway. We are so pleased we hit the mark with you. What an amazing thing your group did running in the CIBC Run for the Cure. No patience was needed looking after you and your group, you are all awesome. We hope you will choose us for...

wainwright, alberta
Reviewed 19 September 2016 via mobile

This is twice that we have stayed here.the friendly staff are awesome and the restaurant has tasty food. Highly recommend to anyone as it is close to shopping. Just for one night or more than one night come stay here....

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Helpful?
Thank pandabear9196
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Pandabear9196 Thank you for taking the time to review the Chateau Nova Kingsway. We are pleased you have stayed with us 2 times. We are hoping you will stay with us on all your visits to Edmonton. I have passed along all your kind words to the team. Our Kitchen staff were happy to hear you enjoyed your meals. They...

Calgary, Canada
Reviewed 13 September 2016

Had an amazing three-night stay at this hotel. Was in town on business and needed a comfortable, affordable and tidy pleasure to call home for a few nights. Front-desk matched the cheapest Expedia rate and we were upgraded to a queen bedroom with kitchenette. Delightful experience, close to what we needed and we'd be back. Thank you Chateau Nova Kingsway.

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Helpful?
Thank WesternCanuk
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear Western Canuk Thank you for taking the time to review the Chateau Nova Kingsway. We strive to provide a clean and comfortable stay for all our guests. We are glad to see you were impressed. We are pleased you enjoyed your upgrade! Its always a nice treat to have a kitchen when you are travelling. We hope to see...

Okanagan Valley, Canada
Reviewed 28 August 2016 via mobile

The rooms where very clean, service was excellent. Only problem was the cheap pillows. If I am booking on line I usually look at the site of the property I am choosing. The first that lets me know how good a hotel room is, look at the pillows in the rooms picture. Small and flat I would not stay at....

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Helpful?
Thank Judie J
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear Ms Jhnson Thank you for taking the time to review the Chateau Nova Kingsway. We are pleased you enjoyed your stay. Thank you for letting us know about the pillows, we take pride in providing a comfortable sleep to all our guests and have addressed your concern. Our housekeeping staff do indeed work very hard and gratuities are always...

Calgary, Canada
Reviewed 22 August 2016 via mobile

Stayed at Nova while we were at a sporting tournament. Quiet rooms. Comfortable bed...pillows were in need of replacing. A couple days out of 7 our room was missed for tidying up. No big deal though. Challeges are sitting outside on benches as every time we would be asked for money or smokes etc. by passing people. Had dinner in...

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Helpful?
Thank Cheryl C
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Cheryl C. Thank you for taking the time to review the hotel on your past stay. We appreciate the feedback. Very happy you found the beds comfortable. Thank you for letting us know about your challenges. We have brought the housekeeping issue up to our Team. We do apologize for any inconvenience. We are pleased you enjoyed the service and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Chateau Nova Kingsway

Address: 159 Airport Road, Edmonton, Alberta T5G 0W6, Canada
Region: Canada > Alberta > Edmonton
Price Range: $125 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Nova Kingsway 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Chateau Nova Hotel Edmonton
Chateau Nova Hotel And Suites
Chateau Nova Kingsway Edmonton, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Nova Kingsway staff and other travellers.
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Questions? Get answers from Chateau Nova Kingsway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is not close to the International Airport. It is 45 minutes”
 of 5 bubbles marcelocB2468GY, 12 Oct 2016 | Read review
“Search online through Trivago to see the best price, Chateau Nova will match it.”
 of 5 bubbles WesternCanuk, 12 Sep 2016 | Read review
“Very poorly situated in the city, very few amenities close by”
 of 5 bubbles S4136MVstephanieh, 5 Feb 2016 | Read review
“Ask for a room in the main building”
 of 5 bubbles S996NFkab, 6 Oct 2015 | Read review
“rooms away from the main road are best if you want to get a good nights sleep”
 of 5 bubbles caribbeanchickie, 15 Jul 2015 | Read review
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