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Chateau Nova Kingsway

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125 Reviews from our TripAdvisor Community

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Showing 124: English reviews
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Sexsmith, Canada
Reviewed 2 weeks ago via mobile

We paid $167 total for a room with 1 king bed. First of all weren't impressed that it was in a separate building. Bathroom was huge and room was good size. Was sleeping when the person in the room above us got in, and wow good we ever hear it. Very poor sound insulation, at least between our room and...

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Helpful?
Thank KayanneRaber
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

KayanneRaber Thank you for your feedback on your stay with us. We will certainly take your comments into account for the cost of the room. We do frequently run specials for all our suites. We hope you will give us a try again and ask for our specials. We will look into the odor you spoke of. We are pleased...

Jasper, Canada
Reviewed 4 weeks ago via mobile

Stayed there a couple of days ago the rooms are really clean and big the front desk staff is friendly and the hotel is conveniently located down town would definitely stay again close to shopping and the new hockey rink is a few minutes drive away 👍!

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Helpful?
1Thank jimmythegeek99
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Jimmythegeek99 Thank you for the great review of the Chateau Nova Kingsway. We are pleased you enjoyed your stay with us. On your next stay we hope you will give our awesome restaurant and lounge a try. We are launching a new menu this week and are excited to have our guests give it a try. See you soon. Warm...

Wainwright, Canada
Reviewed 4 weeks ago

At check in I signed for my room and was given keys. That's it. No directions to the elevator or stairs, or even information about if they had food on site. The check in lady was not rude, she just didn't care. The rooms thermostat had been set to 90 Fahrenheit, and the window had been left open - only...

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Helpful?
1Thank Harold W
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Harold W Thank you for taking the time to review the hotel. I was very saddened to read of your unsatisfactory stay with us. We pride ourselves on great customer service. We will be sure to review with all our front line staff. We would love to hear from you which room you stayed in so we can address the...

Edmonton, Canada
Reviewed 14 March 2017 via mobile

Stayed at the hotel approximately 85 days up to January 10 , 2017. Restaurant was very hit and miss. They only had one washer and dryer for the entire building and the washer was out of order on average 3 times a week. I can't believe that a hotel wouldn't replace it. The only enjoyable part was some of the...

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Helpful?
1Thank Les L
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Les L Thank you for taking the time to review the hotel from your stay a few months ago. The situation was difficult with the washing machine. We purchased a new one some time ago. I would certainly welcome more information on your challenges with the restaurant. Please feel free to contact me personally on this issue. I have ensured...

Reviewed 14 March 2017 via mobile

Arrived in Edmonton looking for a last minute place close to the Rodgers center Happen to get in on a king size bed and kitchenette room for our 2 day stay at a very fare price , nice and clean and people very friendly , but if u do cab it to the Rodgers center , beware of the cab...

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Helpful?
1Thank Halibuthound
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Halibuthound Thank you for taking the time to review the Chateau Nova Kingsway. We are happy to hear you enjoyed your room and the price for your stay. We do take pride in providing a clean, comfortable stay for all our guests. Sorry to hear your difficulties with the Taxi service at Rogers Place. Hopefully on a future visit you...

Reviewed 27 February 2017 via mobile

Stayed for one night for Garth Brooks As downtown hotel price were ridiculous! For $120 we got a two queen bed room which was a good deal and there was free parking. $12 can ride to Rogers Place wasn't bad price to pay. Room needed a paint job and bathroom is super old. It was quiet and overall good deal...

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Helpful?
Thank Danothedino
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Danothedino Thank you for taking the time to review the hotel. We are pleased you were happy with our rates and the convenience to Rogers Place. We are doing some minor improvements to our rooms and hope you will chose to stay with us on a future visit to Edmonton, so you can see what we have going on! Warm...

Reviewed 16 February 2017

Stayed at the Chateau Nova Kingsway in early January when I had to travel for a funeral. The staff was very accommodating. The room was comfortable. I had originally chosen the 1 queen bed room, but then had to update for my daughter to stay there too and had no problem doing so. Kudos to management for being so understanding...

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Helpful?
Thank Andi F
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Andi F Thank you for taking the time to review the Chateau Nova Kingsway. We are pleased your room was comfortable and that we were able to quickly update your room type. We do hope you will come stay with us again soon. We look forward to seeing you in the future. Warm regards, Tina Tobin General Manager

Edmonton, Canada
Reviewed 3 January 2017

We actually rented a suite for a night for a family Christmas dinner and overall enjoyed our night. Hotel was very clean and we didn't hear anything at night at all. Staff was very helpful throughout. Only issue was the shower, went to have one in the morning and with only hot water on, it was a slightly warm shower,...

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Helpful?
1Thank Mike S
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Nworock Thank you for taking the time to review the Chateau Nova Kingsway. We appreciate your feedback regarding your shower. We have forwarded the information to our maintenance department. We do hope you will choose us again for future visits to Edmonton. Warm wishes for 2017 Tina Tobin General Manager Chateau Nova Kingsway

Surrey, Canada
Reviewed 20 December 2016 via mobile

A good place if your looking to have a semi comfortable place to sleep. For a business trip it's perfect as your not spending a lot of time in the room. Location is very central. Food was reasonable & pricey.

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Helpful?
1Thank keepitsimple94
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear keepitsimple94 Thank you for your feedback regarding your past stay. We appreciate your comments and hope you will stay with us again on a future visit to Edmonton. Perhaps stay in one of our suites. We would love to have you enjoy a 5 star visit. Please contact us any time. Warm regards Tina Tobin General Manager

St. Albert, Canada
Reviewed 15 November 2016

The room looked lovely with the fancy ruffled table cloths! The meal was delicious with a nice variety of food. We received many compliments from guests especially on how tasty the beef and chicken were. The staff were prompt with the lovely hot meal and were very helpful when help was needed or questions asked. It was so easy as...

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Helpful?
Thank Catherine B
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Cathy Thank you so much for taking the time to review the Chateau Nova Kingsway. We are so pleased everything was great for your daughters wedding, we sure understand the importance of that special day! We hope to see you again for many more family events in the future. We wish you all the best in the new year. Warm...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Conveniently located within close proximity to Edmonton's downtown core, the Chateau Nova Kingsway provides a welcoming setting for whatever your travel entails. Enjoy our range of amenities from our Nova Restaurant & Lounge to our fitness centre, while enjoying a good great nights' sleep in our rooms or suites. ... more   less 

Additional Information about Chateau Nova Kingsway

Address: 159 Airport Road, Edmonton, Alberta T5G 0W6, Canada
Region: Canada > Alberta > Edmonton
Price Range: $124 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Nova Kingsway 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Chateau Nova Hotel And Suites
Chateau Nova Hotel Edmonton
Chateau Nova Kingsway Edmonton, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Nova Kingsway staff and other travellers.
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Questions? Get answers from Chateau Nova Kingsway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere”
haroldw732, 24 Mar 2017 | Read review
“It is not close to the International Airport. It is 45 minutes”
marcelocB2468GY, 12 Oct 2016 | Read review
“Search online through Trivago to see the best price, Chateau Nova will match it.”
WesternCanuk, 12 Sep 2016 | Read review
“Very poorly situated in the city, very few amenities close by”
S4136MVstephanieh, 5 Feb 2016 | Read review
“Ask for a room in the main building”
S996NFkab, 6 Oct 2015 | Read review
5 of 5