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The Pointe Inn

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32 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Yorkton, Canada
Reviewed 18 October 2016 via mobile

No matter what is done to this place it's still trashy. It's nasty. Don't look to close to detail. I have been to many hotels on my trips but this one took the top to the "nasty". Floor was stained. Mold in the corners of the bathtub. The bedspread was stained. Hairs in the tub. And the toilet was dirty...

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2Thank meonly43
Reviewed 28 June 2014 via mobile

Please do not stay at this hotel! Some of the pluggins did not even work so had to move the TV to a different plug. Room was not very good it smelled. Customer service was horrible did care about any problems. There was no phone in the room and no mention of anything of a phone so assumed there wasn't...

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2Thank Aliya M
Lethbridge
Reviewed 13 June 2014

The place is a dive. The people are rude. I stayed 4 nights. They charged me for a weekly rate. I tryied to get my money back the next day and they said come back on Friday and I'll refund u. What a lie. They gave me $150 back after arguing with them for 20 min. They wanted to give...

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2Thank Econoline
Reviewed 15 September 2013

Room was dirty tub wasnt cleaned bedside table and the small table in room had food and spilt liquid dried to table floor wasnt vacuumed .i would never stay at that place again when we told front desk they said they would have some one re clean the room they didn't so upon check out I complained again the young...

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5Thank Neis-2
Calgary, Alberta, Canada
Reviewed 9 July 2013

unclean carpet hotel not organize, they are unprofessional in the reception, they are yelling at each others they are short of staff, and the beautiful part is the continental breakfast some bananas and black coffee with no server, no eggs no orange jus ....nothings. and for the room very old machine for the clim make too much noise. the light...

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7Thank kimo266
Kimberley, Canada
Reviewed 26 October 2012

I had read so many bad reviews of this place that I never would have chosen to stay here... but I had a last-minute medical appointment in Calgary and had to get a room- fast. I knew it wasn't a good sign that the Pointe Inn was the only hotel in Calgary that still had rooms available....... now I know...

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8Thank wintergirl66
Reviewed 24 October 2012

The room was extremly cold and not very clean. There was the bare minimum for towels, if you can even call them that, as well as soap (one bar). We tried using the bathroom fan to help circulate the air, but had to turn it off because it sounded as if it might catch on fire. You definately get what...

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2Thank dburn66
Sherwood Park, Canada
Reviewed 12 October 2012

Upon checking in we were told to wait because they were too busy to help us. 40 minutes later we're told "I guess I'll have to help you now." As she was checking us in she got mad because we didn't have the exact credit card used to book, and threatened to cancel our booking and refuse us a room....

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7Thank Casssandra H
Toronto, Ontario, Canada
Reviewed 29 September 2012

Very nasty hotel, lots of druggies and crackheads in this place! Every thing was dirty and sticky. Walls are paper thin. Basically no real beds - just mattresses on a disgusting fecal mattered stained carpet floor. I had to stay here for one night as everything else in the area was booked solid so I had no other choice. If...

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7Thank Roman K
Bluffton, Indiana
Reviewed 24 September 2012

We booked this hotel in July, so we would have a place to stay the night before catching a flight out of Calgary, close to the airport. WHAT A MISREPRESENTATION on the site we booked through! Some of the reviews were pretty negative, others not so much. We erred, on the "not so much " side, and now I am...

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4Thank itk1234

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service

Additional Information about The Pointe Inn

Address: 1808 19 St NE, Calgary, Alberta T2E 4Y3, Canada
Region: Canada > Alberta > Calgary > Northeast Calgary
Number of rooms: 150
Also Known As:
Pointe Hotel Calgary
Hotel Style:
#4 Casino Hotel in Calgary
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Questions & Answers

Questions? Get answers from The Pointe Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't pick 315. don't know if any of the others are any better, but 315 has two outside walls and is FREEZING.”
 of 5 bubbles wintergirl66, 25 Oct 2012 | Read review
“You are better off sleeping under a bridge!”
 of 5 bubbles RomanK474, 28 Sep 2012 | Read review
“Don't bother with this hotel. It was cheaper, but even at their price, it was a poor value!”
 of 5 bubbles itk1234, 24 Sep 2012 | Read review
“Drive by this one!!!!!!!”
 of 5 bubbles PerryL653, 30 Jul 2012 | Read review
“Treat people as you would want to be treated!”
 of 5 bubbles Golo49, 27 Jul 2012 | Read review
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