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Stayed here recently as it was close to an event we had planned to go to. We found the hotel clean, parking good, friendly and helpful staff at front desk. The only downside was the bath towels and the breakfast. The ham was like rubber,...More
Response from rosalindC C, General Manager at Aloft Calgary UniversityResponded 4 days ago
Thank you for sharing your comments from your past stay, we really appreciate it. . I am really sorry you did not enjoy our breakfast and I have shared your comments with our chef and breakfast team so that we can improve our...More
I am so impressed with our stay at this hotel! We have always enjoyed SPG hotels we’ve been to and this hotel did not disappoint!!!
1) The staff has been very kind, friendly and helpful. I have a mobility issue and they made sure that...More
I stayed at this hotel a couple of years ago and wrote a bad review as I found the staff to have very poor customer service skills. I am happy to say that the staff is much improved, and was friendly and helpful. The hotel...More
parking is a little crazy. location is good. staff are friendly and helpful. housekeeping is good and the rooms are great. definitely will stay again. Starbucks and Tim Horton's a little ways away. they have fun activities available to hangout with the families.
First, I will own that I am not a huge Aloft fan. I feel like they try too hard to be cool.
Second, this hotel is clean and safe--important in a hotel. And the wifi works well.
The hotel needs a face lift--it feels out...More
Response from rosalindC C, General Manager at Aloft Calgary UniversityResponded 4 weeks ago
Thank you for choosing to stay at the Aloft Calgary University and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations....More
Response from Jeffrey N | Reviewed this property |
I am sorry but I cannot recall whether the hotel does have in room dining as I only used the restaurant downstairs and therefore did not look for a room service menu but from talking to the servers I think it does on request... More
I am sorry but I cannot recall whether the hotel does have in room dining as I only used the restaurant downstairs and therefore did not look for a room service menu but from talking to the servers I think it does on request for items from the restaurant.