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Delta Calgary South Hotel

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#40 of 109 Hotels in Calgary
Certificate of Excellence
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Delta Calgary South Hotel
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492 Reviews from our TripAdvisor Community

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Showing 483: English reviews
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Vernon, Canada
Reviewed 1 week ago via mobile

I am staying in a platinum elite room (King suite, Club Level access, Atrium building). I am on night 4 and on the first night the "upgraded" room they put me in had no working air conditioning, nor a working TV. They did move me to the equivalent room one floor down where everything worked upon arrival. The problem is...

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Helpful?
Thank Jodie W
GM-DCS, Manager at Delta Calgary South Hotel, responded to this review

Thank you very much for your valuable feedback regarding your experience at the Delta Calgary South. We will be sharing this feedback with our associates so immediate improvement can be made. We certainly do apologize for the noise issues you encountered during your stay. Thank you again for your feedback and we do hope to have the chance to make...

Victoria, Canada
Reviewed 1 week ago

March 13 & 15 we had training events in a conference room in the delta south. The room set up was a little difficult to work with as it was long and skinny which made it difficult for the speaker, however, the customer service at the hotel was nothing short of exceptional. The front desk attendant, Lina, was so friendly,...

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Helpful?
Thank LouiseSea
GM-DCS, Manager at Delta Calgary South Hotel, responded to this review

Thank you very much for your feedback regarding your conference experience at the Delta Hotels Calgary South. We are very happy Lina was able to meet and exceed your expectations and she will be very happy to receive your feedback. We do apologize that the room was a little difficult to work with. Thank you again for your time and...

Edmonton, Canada
Reviewed 2 weeks ago

I have stayed at the Delta every month for over 1 1/2 years. My last stay in February, I promised myself to find a better hotel. I did! Carriage House. I was paying $156 at Delta and I paid $110 at Carriage House. The Carriage house rooms are comparable, have house coats, great restaurants and Deli. Room includes a hot...

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Helpful?
Thank loriking_12
GM-DCS, Manager at Delta Calgary South Hotel, responded to this review

Thank you so much for your review on Trip Advisor. We are very sorry to see you stay somewhere else, however, we certainly thank you for being a valued patron of the Delta Hotels Calgary South for the last year and a half. We do apologize for not meeting your expectations on your last stay and have shared that with...

Edmonton, Canada
Reviewed 4 weeks ago

I've been staying at the Delta regularly for the past 7 years for business and I have to say lately they have really stepped up their customer service. Staying last week, they greeted me by name and were exceptional to deal with (especially Lina at the Atrium concierge desk). The breakfast is delicious and overall I am happier with my...

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Helpful?
Thank christinelefebvr2017
GM-DCS, Manager at Delta Calgary South Hotel, responded to this review

Thank you very much for taking the time to post your experience on Trip Advisor regarding the Delta Hotels Calgary South. We very much appreciate our long term business relationship with you and are delighted you enjoy our service, breakfast, staff, Lina and that you are very happy staying at our hotel. Thank you again for your feedback and we...

Sydney, Australia
Reviewed 7 February 2017

The staff behind the front counter in the Atrium side of the hotel are amazing. I have stayed at the hotel numerous times (always on the Atruim side) and the staff are always friendly, remember your name, and make your stay as pleasant and comforable as possible. In particular, I would mention Lina as an outstanding staff member and a...

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Helpful?
Thank janette g
GM-DCS, Manager at Delta Calgary South Hotel, responded to this review

Thank you very much for taking the time to review the Delta Hotels Calgary South. We appreciate your feedback and we are happy our staff continually meets your needs. We will share this information with our team as they will be inspired to hear the news especially Lina! Thank you again and please do come back soon.

WASAGA BEACH
Reviewed 1 February 2017

Visited this hotel in December for a business event. Fell very ill the night of my arrival. Was well taken care of by the staff and ensured I got everything I needed. No fun being away and sick in a hotel, but was in good hands. Was on the ground floor in the main building. The room was a little...

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Helpful?
Thank KARKS
GM-DCS, Manager at Delta Calgary South Hotel, responded to this review

Thank you very much for your review of the Delta Hotels Calgary South on Trip Advisor. We very much appreciate your comments and business and do hope to be over service to you in the near future. Thank you again and we do hope you are feeling better!

Hong Kong, China
Reviewed 30 January 2017

Logan was great at check in. Most of the staffs are very nice and helpful (except one older lady at the front desk-Tower building). I'm glad I stayed at their so call updated room at the Atrium building. Hotel is very tired and dated. Room is ok as a motel standard. The worse Club Lounge I've ever been. Will not...

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Helpful?
Thank stawberies
GM-DCS, Manager at Delta Calgary South Hotel, responded to this review

Thank you very much for your review. We are happy Logan was great at check in, but certainly apologize for the rest of your visit. We are currently under a major hotel renovation in which all hallways, Tower guest rooms, pool and slide, lobbies and meeting spaces will be completely renovated. Again, please accept our apologies for not living up...

Reviewed 25 January 2017 via mobile

First let me say, I stay here often, and it has been fine. Something was off this time. It started when the very nice front desk attendant over sold the new room as the best and if I have a problem just let her know. Shall we say " protest too much". After walking thru the construction zone and warning...

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Helpful?
Thank Scissorkickers
GM-DCS, Manager at Delta Calgary South Hotel, responded to this review

Thank you very much for your feedback regarding your visit to our hotel. We very much apologize for our new guest room not being completely ready for your visit. We have shared this valuable information with our team so we can get better. Our renovation will be finished in the next month and we are happy to say our product...

Calgary, Canada
Reviewed 23 January 2017

PROS: • Food is good for this type of restaurant • Plenty of free parking • Quick service • Free newspapers • Friendly staff CONS: • Coffee shop is a bit pricy for what you get • Facility could use an upgrade (repaint, carpets etc)

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Helpful?
Thank Herb B
GM-DCS, Manager at Delta Calgary South Hotel, responded to this review

Thank you for your survey. We are in the midst of a major hotel renovation that will certainly address and upgrade our appearance and functionality. We very much appreciate your feedback and will share it with our team. Thank you again for your time and business and we hope to see you again soon!

Edmonton, Canada
Reviewed 20 January 2017 via mobile

I had a very large room with a king size bed. The room was very clean and modern and I found the staff to be very courteous and helpful. This hotel is within close proximity to several good restaurants. I would definitely stay there again.

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Helpful?
Thank BrianW34
GM-DCS, Manager at Delta Calgary South Hotel, responded to this review

Thank you very much for taking the time to post your experience on Trip Advisor regarding the Delta Hotels Calgary South. We very much appreciate your feedback which will be shared with our team and we are happy you enjoyed your large, clean guest room and that our staff met your expectations. Thanks again and we look forward to serving...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
South Calgary's largest hotel, located in the Macleod Trail entertainment and business district steps away from some of Calgary's best shopping and dining experiences. Explore the best Calgary has to offer including the Calgary Zoo and Heritage Park Historical Village only a short drive from the hotel. Make a Splash on our 160' Big gusher Waterslide, take a swim in our Atrium pool, get energized in our Fitness Facility then enjoy an array of dining and beverage options in our Atrium Cafe & Skylight Lounge, Boomtown Pub & Patio or Bonaventure Lounge and Gaming Room. ... more   less 

Additional Information about Delta Calgary South Hotel

Address: 135 Southland Dr SE, Calgary, Alberta T2J 5X5, Canada
Region: Canada > Alberta > Calgary > Southeast Calgary
Price Range: $137 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Delta Calgary South Hotel 3*
Number of rooms: 252
Reservation Options:
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Also Known As:
Delta Calgary South Hotel Calgary
Calgary Delta
Hotel Style:
#23 Business Hotel in Calgary
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Questions & Answers

Here's what travellers have asked, with answers from Delta Calgary South Hotel staff and other travellers.
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Questions? Get answers from Delta Calgary South Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Floor rooms are well sized and comfortably fitted out with Club Lounge access”
 of 5 bubbles janetteg642, 6 Feb 2017 | Read review
“Atrium room on the 3rd floor if you want to access the waterslide easily!”
 of 5 bubbles TOtravlr, 5 Jan 2017 | Read review
“Avoid upper level tower rooms while the hotel is completing renovations. Hotel ratings are based on my recent stay during hotel renos.”
 of 5 bubbles 775gregt, 27 Oct 2016 | Read review
“Rooms opening onto the pool area offer an extended space that was most welcome on an extended stay.”
 of 5 bubbles leslielistro, 11 Oct 2016 | Read review
“Reserve an "Atrium" room instead of a "Tower" room.”
 of 5 bubbles edwardm272, 23 Sep 2016 | Read review
5 of 5