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Fairmont Chateau Lake Louise

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111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0 Canada
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Take your time - Save Up to 35%
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Priceline
Fairmont
USD 328
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Free cancellation until 30/03/22
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Expedia.comUSD 353
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FindHotelUSD 359
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Chateau Lake Louise
Updated 21/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 5 hotels in Lake Louise
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Surrounded by some of the most breathtaking scenery in the world, the iconic Fairmont Chateau Lake Louise resort is nestled deep within Banff National Park, a UNESCO World Heritage Site. Enveloped by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the natural beauty of this destination permeates every nook of the historic resort - originally built as a base for outdoor enthusiasts and alpinists. The Fairmont Chateau Lake Louise is a year-round luxury resort which specializes in offering extensive Guided Mountain Heritage programs, unparalleled skiing in the winter, exceptional food and beverage experiences and a new spa, The Spa at the Fairmont Chateau Lake Louise.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Canoeing
Hiking
Babysitting
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Ski rentals
Skiing
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand films
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Historic Hotel
Languages Spoken
English, French
Hotel links
Special Rate:Take your time - Save Up to 35%
9183Reviews143Q+A100Room tips
Traveller rating
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Popular mentions
Evangelyn Y wrote a review Yesterday
Livermore, California5 contributions
Excellent!!! From check in to check out!!! Staff are helpful and professional!!! Housekeeping were quick. When I got back to my room, my room was cleaned already.I highly recommend this hotel. I had experienced eating in 3 restaurants and all very tasty and ok for the value and services that I got from the staff was awesome.
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Date of stay: October 2021Trip type: Travelled as a couple
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Jonathan M wrote a review Yesterday
Worcester, United Kingdom42 contributions31 helpful votes
Is the Chateau Lake Louise expensive? Yes, but there are a few locations where only one hotel is good enough, and CLL is one of them. We stayed in a Gold room, with a fantastic lake view. Fairmont’s Gold rooms give you a “hotel within a hotel”. The lounge is great for breakfast and soft drinks etc throughout the day. It is a particular benefit during the Covid restrictions, and the staff are all very friendly and helpful. The only minor problem we had was a couple of drinks were forgotten. When we reminded the waiter he immediately rectified the omission- and they were on the house. Dining in the restaurants has suffered because of Covid, without doubt, but it is hard to be critical on this account. Don’t try to do this on the cheap!
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: The Gold rooms are extra, but worth it.
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S U wrote a review 14 Oct
1 contribution
There are a few things I experienced during my stay that I would like to bring them to your attention: 1) I checked-in at 7:30pm. Although I was the the only person waiting at the check-in counter but still I waited for 20-25 minutes before someone acknowledged my presence. After 20-25 minutes, a staff member came at the counter, when I tried to give him feedback about him being late. He became defensive. 2) He gave me some printout along with the room key and told me that my room number is 161. We ate dinner at Fairview restaurant and went straight to the room 161 and slept. Since it was dark outside so we couldn’t see the lake-view. It is pertinent to mention that our primary reason for the visit was to get the morning view of the lake from our room, therefore, I booked the Junior Suite with two windows with the lake-view. When we woke up in the morning and opened the curtains, we found out that only one window opens to the lake and the 2nd window opens towards the other rooms. It was very disappointing. When I checked the printout the Fairmont staff gave us, it states room 141 instead of 161. Looks like he assigned us 141 in the online system but gave us the key for 161. 3) I called the front desk and notified them that they put us in the wrong room. They put me on hold and contacted their manager but later they told me that the manager was busy with something else so she couldn’t speak to me. They advised me to talk to her at the check-out time and she will do something (I don’t know what was meant by “something"). 4) The other issue which is way more important than the first 3 issues is that during our stay at Fairmont, my younger son had a strong allergic reaction which was unexplained until we found out that the room Fairmont staff put us in was pet friendly (without our knowledge). My son is allergic to dogs and cats. As a parent I can’t tolerate such ignorance by the Fairmont staff. 5) I made a final attempt to relay this feedback to the Hotel Manager at the time of check-out. The staff at the front desk went inside to let the manager know but they came back and told me that she is busy right now and she will call me at my cell. 48 hours had passed but she did not call me until I picked up the phone and called the hotel staff. 6) Another thing happened during our stay. In the morning, the housekeeping staff opened the door with the master key and walked-in. Not sure if it is their fault because room 161 was probably marked as vacant in Fairmont database. 7) At the time of arrival, the staff at the valet parking told me that it will cost me $15 if I use valet, therefore, I decided to use valet parking. Later I found out that the cost is $45 (instead of $15). Looks like the staff at valet have some knowledge gap. 8) We made reservation at Fairview restaurant for 8pm. We arrived on time but the person at the reception asked her to wait. While we were waiting, I asked her if I and my kids can sit on the sofas located at the entrance of the Fairview restaurant, she said, "Yes, but you will have to order drinks otherwise I can't let you sit there". Wow!!! Looks like rules are more important than customers. With my 27 years of experience in the space of organizational effectiveness, I can clearly see issues with the organizational culture at Fairmont Château Lake Louise because the 8 things I mentioned above are the indicators of poor organizational culture. In effective organizations, employees don’t become defensive when they are provided with feedback instead they own it and their leaders don’t hide from reality instead they view an unhappy customer as an opportunity grow the business. I am an Albertan and I take a lot of pride when I speak about our Rockies. I am not sure what kind of impression Fairmont staff gives to the international tourists who come to Canada to visit our National Parks. I think it is a tragedy to see that the world's most beautiful location is managed by the worst team. Sincerely, Sibghat (an Albertan).
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Date of stay: October 2021
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scenicroute wrote a review 14 Oct
Monte-Carlo, Monaco52 contributions63 helpful votes
Stayed in the glacier suite and WOW. The service from the entire gold team, the views, the suite itself and everything in between was seamless. Loved my stay and look outside my balcony at the magnificent views of lake Louise. The customer service of the entire gold team is incredibly supportive and helpful. Thank you. I will definitely come back.
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Date of stay: September 2021Trip type: Travelled solo
1 Helpful vote
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Fred M wrote a review 14 Oct
1 contribution
Wonderful! Everything was excellent! The view was awesome from our bedroom. The breakfast was great we had that included in a reservation and a hike outside even though it just snowed made things even more beautiful
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Date of stay: October 2021Trip type: Travelled with family
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PRICE RANGE
USD 299 - USD 781 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont chateau lake louise hotel lake louise, chateau lake louise, fairmont lake louise, lake louise fairmont, fairmont hotel lake louise
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkLake Louise
NUMBER OF ROOMS
539
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Frequently Asked Questions about Fairmont Chateau Lake Louise
Which popular attractions are close to Fairmont Chateau Lake Louise?
Nearby attractions include Big Beehive (1.9 km), Plain of Six Glaciers (4.4 km), and Moraine Lake (6.6 km).
What are some of the property amenities at Fairmont Chateau Lake Louise?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Fairmont Chateau Lake Louise?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Chateau Lake Louise?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Fairmont Chateau Lake Louise?
Conveniently located restaurants include Whitehorn Bistro, Post Hotel & Spa, and Plain of Six Glaciers Tea House.
Are there opportunities to exercise at Fairmont Chateau Lake Louise?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Fairmont Chateau Lake Louise?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Chateau Lake Louise?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Chateau Lake Louise offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairmont Chateau Lake Louise?
The staff speaks multiple languages, including English and French.
Does Fairmont Chateau Lake Louise have any great views?
Yes, guests often enjoy the mountain view available here.