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Post Hotel & Spa

200 Pipestone Rd, Lake Louise, Banff National Park, Alberta T0L 1E0 Canada
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Traveller (657)
Room & Suite (175)
Videos (1)
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About

#1 of 5 hotels in Lake Louise
Location
Cleanliness
Service
Value
Travellers' Choice

See why so many travellers make Post Hotel & Spa their hotel of choice when visiting Lake Louise. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

As your “home away from home,” the hotel rooms offer a flat screen TV, and getting online is easy, with free wifi available.

Guests have access to room service and a concierge while staying at Post Hotel. In addition, Post Hotel offers a pool and a lounge, which will help make your Lake Louise trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

While visiting Lake Louise, you may want to try some lobster at one of the nearby restaurants, such as Lakeview Lounge.

Should time allow, Fairview Lookout, Fairmont Chateau Lake Louise, and Samson Native Gallery are some popular attractions that are within walking distance.

We’re sure you’ll enjoy your stay at Post Hotel & Spa as you experience all of the things Lake Louise has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Skiing
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Special diet menus
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Mountain View
Languages Spoken
English
1371Reviews27Q+A100Room tips

Reviews
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Zina L wrote a review Feb 2024
Kitchener, Canada1 contribution
+1
Everything at the Post Resort and Spa was done with utmost care and conscientiousness. Starting with the spa where I was greeted warmly by the friendly staff; had the best facial in my life by Addy, who took great care of my skin’s needs which made me feel relaxed and revitalized for days after. We dined in the dining room and Claire, our hostess, was lovely and made sure throughout that everything was fine and it was. The prix fixe four course menu is definitely a must for foodies with Will the sommelier’s excellent wine knowledge and recommendations. We had dinner at the pub one night, had the Smash burger which was delicious, done to perfection and Florence was a joy to be served by. Read reviews that mentioned that the resort was outdated, but to us it was reminiscent of an authentic chalet in the Alps and it was evident that the furnishings were of excellent quality and stood the test of time. The cleanliness and attention to detail overshadowed any “outdatedness” The bed was super comfortable. All the staff are warm, welcoming and constantly making sure everything is going well without being intrusive. This is a gem of a resort, the feeling of staying here was like a family owned resort where emphasis is on your experience, not like a chain hotel where emphasis is on profit.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Edward B wrote a review Aug 2022
Chicago, Illinois17 contributions23 helpful votes
Hotel's Favourite
We just finished a three night stay at the Post Hotel & Spa. In all fairness, we tried to get into the Fairmont but couldn't and out travel agent booked us at the Post Hotel instead. Boy were we glad. While the Fairmont is right on Lake Louise (and if you have a room on the side of the hotel you would have a breathtaking view of one of the world's most beautiful sights), it is a very large, very busy overrun hotel. The Post Hotel is about a mile and a half from Lake Louise and in town (such as it is). One caveat, public parking at Lake Louise is often impossible so expect to take a public of private shuttle. Our room was very rustic in decor but clean and comfortable. Be aware, there is no air conditioning in the hotel so if you come during August when its warm (which we did), your room could be a bit uncomfortable. The staff is really what sets this hotel apart. Everyone (and I mean EVERYONE) was friendly and helpful. We ate dinner at the fine dining restaurant one night and the meal was truly exceptional (especially when you consider we were miles and miles away from a big city). The hotel is famous for its wine list and it did not disappoint. The sommelier was very knowledgeable and helpful and his assistant gave us a tour of the wine cellar before dinner. We ate dinner another night in the casual pub and the food was definitely better than normal pub food. I want to single out Rachel who worked behind the bar and also served us our food. She was so friendly and but up with special requests and a million questions. Two quick asides. There are very few dining options in Lake Louise but we also ate at the Train Station at it was very good if you want to go off premises for a dinner. finally, don't miss the Columbia Icefields about an hour and a half north of Lake Louise. Very much worth the trip. I am not sure we will ever be back in Lake Louise but if we do come back, we will for sure stay at the Post Hotel.
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Date of stay: August 2022
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Emily J wrote a review Feb 2024
1 contribution
Great first impressions at the hotel when the porter's greeted us at the doors. The hotel was immaculate inside and out, the staff were all very friendly. Everything about the hotel was exceptional, the spa, the private ice rink, the room was clean and spacious, and the restaurant had beautiful décor. The food was delicious, and there was a wide variety of options allowing us to order from the menu, as well as the buffet. Vincent, the driver was particularly helpful as we were skiing for 5 days and he would run us up to the ski hill. He also helped my sister who was not skiing with lifts up to the Lake. He was was very professionals and informative, helping us plan our ski days around the snow forecast etc. Service was attentive and efficient. We really want to come back. Thank you so much for an amazing trip!!
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Angela F wrote a review Feb 2024
3 contributions
By circumstance we ended up here. The Fairmont was booked solid. I’m happy that happened. This place should be a first choice for visitors to the area! Lovely ambience, personnel were helpful and welcoming and the food at both of their restaurants was wonderful. The room was comfortable. Quick walk to the village and public bus is a quick ride to Lake Louise. I will come back.
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Date of stay: February 2024
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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raiderofthelosttrail wrote a review Dec 2023
Canmore, Canada8 contributions13 helpful votes
Wife and I Stayed here recently for a family get together in Lake Louise. Unfortunately additional family members couldn't stay here because this establishment discriminates against dog owners. To be honest, it turned out for the best as they stayed at the Chateau Lake Louise instead which is a far superior property (obviously) and does not practice discrimination. Besides their discriminatory policies, we also found the place to be more than a little run down and tired looking. More like a motel than the "Spa and resort that they advertise themselves as. Would not stay here again.
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Date of stay: December 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AliceandMike wrote a review Nov 2023
Calgary, Canada18 contributions7 helpful votes
We had two nights’ stay in a suite at the Post Hotel for my birthday treat and the hotel was wonderful - snug and log-cabbiny with magical Christmas decorations. However, we unfortunately found the food to be very overpriced and pretentious, and we actually left hungry, which really spoiled an otherwise lovely experience. If you’re fortunate to have an unlimited budget and love fine wines and nouvelle cuisine then perhaps you’d disagree, but we were underwhelmed by the food. For breakfast at $24 pp, I had one slice of avocado toast and Mike had 3 smallish, plain blueberry pancakes. Tasty, but not filling when you don’t eat lunch. We could have added the $14 “buffet” which was a small continental spread. After a day of hiking in the cold and swimming lengths in the lovely pool we were really looking forward to dinner, but once seated we discovered that there we were expected to pay $145 per person for a 4 course dinner. I find it very hard to justify spending that amount of money on one dinner (without drinks) when so many people are struggling to make ends meet. So, I very embarrassedly asked to see a menu with prices which we were reluctantly given. We shared a salad (small with bitter Brussels sprout leaves) and had the duck entrees (slices of rare breast with a beet and a little cabbage) and the bill still came to well over $200 with a drink each. The booking was also weird - we could only get a 5:45pm slot and the place was almost empty. The rest of the experience was excellent - our leaky Jacuzzi tub was fixed immediately and our suite had a bathroom each and a wood fire. We’d did wish that we’d asked for a suite at the back as our room overlooked the parking lot and the trains went by all night, but that would have been a bigger issue in summer. If I was in charge of the hotel, I’d just change the dining experience - maybe serve the 4 course meal, but also have an a la carte menu with lovely, hearty, warming foods like stews and soups. Also, less people are drinking alcohol these days, so I’d also add more non-alcoholic, creative drink options. Essentially it’s a lovely, old-fashioned, charming log-cabin hotel and it should stick with lovely old-fashioned, delicious, hearty, winter food - then it could be perfect!
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Christy wrote a review Oct 2023
palm beach airport, United States8 contributions11 helpful votes
Let me start by saying I had three different significant issues during my 2-night, $2500 or so stay at Post Hotel. AND when I checked out, I presented these issues and asked management to call. 5 days have passed and no call. It’s one thing to ignore a guest in the course of their stay but inexcusable to not respond to complaints lodged in a civil manner. Lake Louise a bucket list destination for me, excited to stay at Post Hotel. Shuttle bus from Banff (and Fairmont - service was exceptional) directly to hotel for 2- night stay that would include premier room, using the Post Hotel shuttle to and from Moraine Lake, 90 minute massage in Spa, dinner and breakfast in The Dining Room as well as dinner at The Outpost. Departure would be back to Banff from Chateau Lake Louise after hiking and tea. Upon arrival, I asked for assistance to arrange transport from Post Hotel to Chateau Lake Louise. Seemed like a reasonable request plus I had been advised prior to arrival there were options. The woman checking me in said they could not help nor was there any taxi. She suggested walking a few blocks to where a town bus could take me close to the Chateau and I could walk further. I am a 71 year old woman, solo with luggage and the weather was rain/snow mix. She said the hotel shuttle van would not help me. I was stunned. The next morning I thought to give it a try and another person at the desk (who had been advised of my situation) gave me the number for a taxi/tour service to call who might help me. No offer of assistance, even from the Lake Moraine shuttle the Post ran to the bus stop which was on the way - and Lake Moraine which was very close to Lake Louise. The service I contacted might be able to help me but I needed to call that next morning and they would try to fit me into THEIR shuttle schedule. This ended up happening but I didn’t know until an hour before departure. And no one at the hotel seemed a bit concerned or willing to help me. I would have been content with the 2 minute shuttle to town or eternally grateful for the 10 minutes up to the Lake by the Post Hotel shuttle. After Lake Moraine the next morning, I was looking forward to a 90 minute massage. It ended up being anything but relaxing. I nicely asked the therapist at least 5 times to increase the pressure to no avail. She did tell me of a recent client who kept directing her to do things - who knows if that person was frustrated like me. What took it over the top was all of the personal information the therapist told me - serious stuff starting with her PSTD struggles and just one month on the job. The swim prior to the massage was enjoyable so I chalked the massage up to bad luck and a waste of money. The Dining Room is well-regarded so this would be a nice way to end the day. Unfortunately, as a single woman sitting at a table between tables of couples, I was invisible to my waiter. Didn’t get to order a glass of wine with dinner,didnt get the asking how the things were between courses, didnt get banter he engaged with the couples on either side of me; I waited so long for the check I got up and told the woman who seats guests to settle the bill and tip and charge to my room. There were some pleasantries during my stay. The rooms were cozy and clean. I enjoyed having a fireplace, the driver who shuttled us to and from Lake Moraine was gracious and welcoming. The Outpost was easy and convenient for a casual meal. But as I said at the onset, 3 significant issues and management failed to address or even give lip service to. I travel solo at my age successfully by staying at top-drawer properties. This one failed me at every turn.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Obviously it’s an issue to be carless. And the Hotel is not friendly for solo female travelers,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Craig Waggaman wrote a review Oct 2023
Radford, Virginia165 contributions107 helpful votes
The Lake Louise area is very expensive. That said, The Post Hotel & Spa seemed like a pretty reasonable place for the under $600/night that we paid. It is a classic hotel, situated right in lake Louise Village, close to a nice bakery coffee shop where you can get breakfast or lunch (short walk from hotel). Across the street, you can catch a private shuttle to lake Louise or Moraine Lake. There are also public shuttles that can be booked at the nearby visitors center. So it is very convenient. Our room was comfortable and well equipped except it lacked a coffee maker. Coffee or tea were usually available in the reception area, however. The woman at the desk was exceptionally friendly and helpful- I don't recall her name but she was from the Netherlands, I believe. The restaurant, while expensive, is wonderful. All in all, a great choice for visiting Lake Louise and Moraine Lake- and less expensive than the Fairmont or Lake Moraine Lodge.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Teazle44 wrote a review Sept 2023
40 contributions21 helpful votes
A great base to hike the surrounding lakes. Staff friendly and efficient, food and drinks really good, amazing jacuzzi bath to soothe aching bones in room, comfortable bed only minus would be that there were no tea/coffee facilities in room, but were provided at end of corridor.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: The Post Old Fashioned is outstanding!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vacation01056882678 wrote a review Sept 2023
9 contributions2 helpful votes
We last stayed in the Post Hotel 27 years ago when we were married from the hotel and it hasn’t changed at all. That’s not to say that it was shabby just that although the fixtures and fittings are well maintained it does need modernisation. Our bed was comfortable and the green tiling in the bathroom has stood the test of time. The tv’s in the room have not. They are of a really poor quality and very small. It would be great if they were placed on the wall. The room also needs a kettle, coffee machine and a fridge. Coffee provided downstairs just does not cut it. We were given a small bottle of champagne, chocolate covered strawberries and a card which was a nice gesture and we appreciated. My biggest gripe would be the small plastic bottles of toiletries, plastic bottles of water and plastic wrapped cookies provided during the turn down services. To be this damaging to the environment whilst being located in a National Park is troubling. I used the pool and as no one was around I thought it was lovely. Overall the hotel is clean and smells good but for how dated it is, it needs refurbishing.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: I wouldn’t visit when it is hot, without air conditioning the rooms would be very uncomfortable.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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PRICE RANGE
AU$569 - AU$778 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
post hotel and spa
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkLake Louise
NUMBER OF ROOMS
94
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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POST HOTEL & SPA: 2024 Prices & Reviews (Lake Louise, Canada) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Post Hotel & Spa
Which popular attractions are close to Post Hotel & Spa?
Nearby attractions include Wilsons Mountain Sports (0.2 km), Samson Native Gallery (0.2 km), and Saskatchewan River Crossing (0.2 km).
What are some of the property amenities at Post Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Post Hotel & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Post Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Post Hotel & Spa?
Conveniently located restaurants include Post Hotel Dining Room, Bill Peyto's Cafe, and Trailhead Cafe.
Are there opportunities to exercise at Post Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Post Hotel & Spa located near the city centre?
Yes, it is 0.2 km away from the centre of Lake Louise.
Are any cleaning services offered at Post Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Post Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Post Hotel & Spa have any great views?
Yes, guests often enjoy the mountain view available here.
Is Post Hotel & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.