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Overview
  • Excellent18%
  • Very good30%
  • Average21%
  • Poor16%
  • Terrible15%
Travellers talk about
“hot tub”(220 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Hot Tub
Non-Smoking Hotel
Restaurant
Family Rooms
3 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,845)
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1,658 results
Traveller rating
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1 - 5 of 1,658 reviews
Reviewed 2 days ago

This was a great location for us because it was away from the crowds in Banff, but close enough to make day trips there & to the Ice Fields. The scenery was gorgeous. There were no TVs in the room. So we were able to...More

Review collected in partnership with this hotel
Thank Ralph N
Response from Caitlyn M, Guest Relations Team at Deer LodgeResponded yesterday

Greetings, Thank you for such a kind review! We are so pleased you enjoyed the lodge, the location and the ambiance we work so hard to provide. It's so lovely to get back to nature and unplug! We very much hope to host you again...More

Hotel's Favourite
Reviewed 18 July 2017 via mobile

So close to the lake it's great for getting to the lake early before the coaches arrive! Dinner in the restaurant was excellent . Lodge rooms are pretty basic, we upgraded to one of the Tower Rooms which for us was much comfier and spacious,...More

4  Thank Smudge33
Response from Tyler C, Guest Relations Manager at Deer LodgeResponded 20 July 2017

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of Lake Louise. We hope to have the pleasure of...More

Reviewed 3 days ago

We had a wonderful time! Beautiful scenery, wonderful staff and food. Most memorable resort!! We look forward to returning to Deer Lodge in the future for a more extended stay. Lake Louise was the highlight of our Rocky Mountain trip!More

Review collected in partnership with this hotel
Thank cindymilano321
Response from Caitlyn M, Guest Relations Team at Deer LodgeResponded yesterday

Greetings, Wow! Thank you for such a wonderful review of your stay with us! We were so pleased to read your lovely note and glad you enjoyed the amenities we had to offer. We very much hope to accommodate you again soon, perhaps in the...More

Reviewed 1 week ago via mobile

Firstly the bedroom! Dirty, filthy marked chairs with rips in the fabric! Horrible brown quilt which all gathered at the bottom of the bed so nothing covering you by the morning! Small room, small bathroom with a crack in the sink and problems running a...More

Thank Gina080562
Response from Caitlyn M, Guest Relations Team at Deer LodgeResponded 3 days ago

Greetings, We are very sorry to hear about the experience you had while staying with us. We want to leave all of our guests with a great impression of us, and we have taken your notes to our Management Team so we can ensure we...More

Reviewed 1 week ago

I had looked forward to this trip with my fiancé. It had been a last minute booking as we couldn’t decide where to stay, but we had both looked forward to staying here as we both love the outdoors. The room was very small, and...More

Review collected in partnership with this hotel
Thank camillatheriault
Response from Caitlyn M, Guest Relations Team at Deer LodgeResponded 1 week ago

Greetings, Thank you for letting us know about your experience with us. We apologize for any inconvenience you experienced, especially relating to your dining experience. Our restaurants are normally where we shine, so we are so very sorry to hear you had a disappointing experience....More

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
USD 128 - USD 382 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 128 - USD 382 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (435)
Room & Suite (371)
Dining (97)
Pool & Beach (32)
Amenities (56)
Family and Play Areas (4)
Questions & Answers
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Maria M
24 May 2018|
Answer
Response from Caitlyn M | Property representative |
Greetings! Yes, all of our guest rooms are equipped with hairdryers so you don't need to pack your own. We look forward to accommodating you! Sincerely, Caitlyn M, Guest Relations Team
0
Votes
Caroline O
11 May 2018|
Answer
Response from Caitlyn M | Property representative |
Greetings! The rooms at Deer Lodge do not feature safes, but we do have safety deposit boxes at the front desk in case you would like a secure storage option. Thank you! Sincerely, Caitlyn M, Guest Relations Team for Deer... More
1
Vote
PilotReviews
27 February 2018|
AnswerShow all 8 answers
Response from Susan ann G | Reviewed this property |
Sorry my friend I didn’t stay long enough to find out the place is absolutely terrible shame considering the location the truth is I don’t understand why they haven’t been close down
1
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Room Tips
"I think the only good room would be a top floor location."
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"Heritage Kings and Tower Rooms were my favorite, ask for rooms facing the parking lot rather than the road if..."
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"Go to another hotel."
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"The rooms at the Fairmont"
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