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Deer Lodge

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1,513 Reviews from our TripAdvisor Community

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Showing 1,365: English reviews
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Calgary
Reviewed 6 days ago NEW

Hotel is old, some of the smaller rooms not very comfortable, especially for $190 a night. Needs upgrading. Restaurant and staff are great. Hot tub is big but run down, needs attention. Overall, the owners have not invested much into needed improvement​s.

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Helpful?
Thank Paul B
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your review on Deer Lodge. we apologize that some aspects of your visit did not live up to your expectations, but appreciate you taking the time to share your feedback with us. As you may know, Deer Lodge is a rustic, heritage property, and the original 1920’s features do come with some...

Waterloo
Reviewed 6 days ago NEW

Stayed for one night on way back from BC. Love the location and spent the afternoon at Lake Louise hiking and snowshoeing with the family. Had brunch at the restaurant that has a great old Canadian lodge atmosphere with the log building and fireplace - food was excellent!.

Review collected in partnership with this hotel
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Thank davidvS736HG
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of Lake Louise. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback. Kind regards, The...

Calgary, Canada
Reviewed 1 week ago via mobile

Very good service the food in the restaurant is fantastic (not cheap) but easily worth it, I travel all over the world and this is exceptional food Very friendly helpful staff It's an old hotel therefore has a lot of character and very cosy I love the games room and the hot tub has one of the best views in...

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Helpful?
Thank Nervanabike
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of Lake Louise. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback. Kind regards, The...

Pickering
Reviewed 1 week ago

The hotel did not meet my standards for a 3 star resort The hotel has a bad about throughout, had a very dingy ambiance! I actuall left the hotel after one day of a two day booking as I was just very uncomfortable there. I switched to the Chateau at an additional cost of 400 but at least I was...

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Helpful?
Thank Laurence S
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for your review on Deer Lodge. We sincerely apologize that your stay did not fully live up to your expectations, but do greatly appreciate your business and feedback. As you may know, Deer Lodge is a rustic, heritage property, and the original 1920’s features do come with some limitations. We aim to offer simple, reasonably priced accommodations in...

Calgary, Canada
Reviewed 2 weeks ago

I find it strange that the reviews are not higher for Deer Lodge. I enjoyed my stay here more than up at the Chateau. I think the success of our stay was because we stayed in a larger lodge room (the family room). It had much more room and was brighter than most standard lodge rooms. We liked it so...

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Helpful?
Thank Cindy W
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of Lake Louise. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback. Kind regards, The...

Calgary
Reviewed 2 weeks ago

The hotel is amazing to simply wander around and absorb the history. The historical rooms are noisy and the radiator kept me up all night. Shower was only hot or cold. Food was fantastic tho expensive

Review collected in partnership with this hotel
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Helpful?
Thank 375russg
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge.We are glad to hear that you were able to enjoy the history and unique menu that Deer Lodge has to offer, but do appologize for the issues encountered. We hope to have the pleasure of welcoming you back in the future. Thank you again for your...

St Albert
Reviewed 3 weeks ago

Steps away from Chateau Lake Louise and fun! Great restaurant and lounge with decent prices! Great hot tub on the roof! The room we stayed in was small and not renovated but perfect for a few nights! Loved it!

Review collected in partnership with this hotel
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Helpful?
Thank Kaylee M
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of Lake Louise. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback. Kind regards, The...

Waitsfield
Reviewed 3 weeks ago

Travelling through the area between BC and Calgary while on a backcountry ski vacation. Have stayed here in the past - Great location, authentic/classic hotel. Clean and historic. Bathrooms very nice though small. Outdoor hot tub has incredible views.

Review collected in partnership with this hotel
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Helpful?
Thank Lars B
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of Lake Louise. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback. Kind regards, The...

Calgary
Reviewed 3 weeks ago

Everything was just great. Easy access to everything we wanted to do. Food was terrific and the staff was very polite and were eager to help. Scenery was second to none. We had just stayed not long ago at Emerald Lodge and we found Deer Lodge to be just as relaxing and quiet as being there.

Review collected in partnership with this hotel
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Helpful?
Thank wendylF6544AB
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of Lake Louise. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback. Kind regards, The...

Calgary, Canada
Reviewed 4 weeks ago via mobile

Would not stay there again ever. I wouldn't even give it a one star. Dirty and old. Staff not helpful. Room wasn't ready until 5:30 pm and they were knocking on my door at 10 am! Worst of all was the nasty odour that billowed through the place even with a window open in -20c. Smelled like something rotting......don't want...

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Helpful?
Thank Steve B
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for your review on Deer Lodge. We sincerely apologize that your stay did not fully live up to your expectations, but do greatly appreciate your business and feedback. As you may know, Deer Lodge is a rustic, heritage property, and the original 1920’s features do come with some limitations. We aim to offer simple, reasonably priced accommodations in...

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Heritage Room One King Bed (38)
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Heritage Room Two Double Bed (53)
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Hot Tub (11)
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Lodge Family Room (50)
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Deer Lodge
Deer Lodge
Cuisines: Canadian
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Multilingual Staff

Additional Information about Deer Lodge

Address: 109 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Price Range: $139 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Deer Lodge 3*
Number of rooms: 73
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Also Known As:
Deer Hotel Lake Louise
Deer Lodge Lake Louise
Lake Louise Deer Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Deer Lodge staff and other travellers.
7 questions
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Jacksonville, Arkansas
9 months ago
Exeter, United Kingdom
over a year ago
Hong Kong, China

See all questions (7)

Questions? Get answers from Deer Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family Rooms are large and sunny.”
  • Lovely old door with antique fixtures.
  • Deer Lodge - Family Room, big and bright and clean (plus a sofa)
  • Deer Lodge - Family Room, the corner with the single bed
 of 5 bubbles 475cindyw, 13 Mar 2017 | Read review
“Ask for a room that doesnt face the road”
 of 5 bubbles happytraveller413, 27 Feb 2017 | Read review
“Not sure where best rooms would be it was so quiet where we were”
 of 5 bubbles JoanneM4848, 25 Jan 2017 | Read review
“We stayed at 2nd floor with beautiful mountain view”
  • From Dinning Room
 of 5 bubbles hcbreeze, 9 Jan 2017 | Read review
“ground floor will be better because no lift”
 of 5 bubbles choc601, 23 Oct 2016 | Read review
5 of 5