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The Juniper Hotel

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#4 of 32 Hotels in Banff
Certificate of Excellence
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1 room 2 adults 0 children
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The Juniper Hotel
The Juniper Hotel
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820 Reviews from our TripAdvisor Community

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Showing 782: English reviews
Calgary, Canada
Reviewed 20 January 2016

We stayed for one night in a King Suite-with fireplace and jacuzzi. Jaccuzzi is huge, with rain shower. Room is huge-massive king bed, with a sitting area with couch and chairs and TV and fireplace. We loved the gas fireplace. Huge windows in the room, with the most amazing views. Staff was excellent, very friendly and accomodating. The view from...

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Helpful?
Thank CandJMomma
JuniperMgr, Manager at The Juniper Hotel, responded to this review

It's always a pleasure to read such reviews, learning that we have managed to make your stay a successful and enjoyable one. Thank you for taking the time to share your experience with us and our TripAdvisor community. Your recommendations and gratitude towards our staff's work ethic is highly appreciated. I'll make sure that they learn of your praises and...

Kelowna, Canada
Reviewed 18 January 2016

Have stayed here a few times and their rates are very good. They also take dogs which is nice and they are very dog friendly - the room floors are hardwood, they provide dog towels, a dog bed and bowls. The charge is a bit much really as most dogs make less mess than humans but ... The rooms are...

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Helpful?
Thank Shirley-AndyB
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Thank you for your recommendations and sharing your experience with us Shirley. Its always a pleasure to welcome back repeat guests. Glad to hear your furry friend was well taken care of. Our pet fee charges are at that set amount due to a few factors that are taken into consideration, such as those of pet amenities included, cleaning fees...

Reviewed 16 January 2016 via mobile

Incredible food and views. In town for a shoot with a fellow photographer so we decided to come up and have breakfast. Great meal but what stood out for me was the service. Laura was exceptional and chit chatted with us about places to visit and we shared some adventure pictures. The whole feel of the bistro was relaxed and...

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Helpful?
Thank Sinead C
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Fantastic breakfast and outstanding service, that surely does make for a good start to the day. Glad you enjoyed the stopover Sinead and hope you managed to get some amazing photos of the Rockies. Our staff are ambassadors of the Valley and are always happy to share their tips about the area. Will be sure to pass on your words...

Fort McMurray, Canada
Reviewed 8 January 2016

I enjoyed this hotel. Bed was very comfortable. View on the mountains was amazing during the daylight and at night. Good place to stay to appreciate the magnificient view and peace. Easy and close access to Banff.

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Helpful?
Thank sarah t
JuniperMgr, Manager at The Juniper Hotel, responded to this review

The view is definitely something to go by, regardless what time of the day it is. Glad you enjoyed it and also appreciated the location, for both its views and accessibility. Thank you for taking the time to share you experience with us, Sarah. We hope to see you again soon.

Calgary, Canada
Reviewed 5 January 2016

Had a nice 4 day stay over Christmas break. The staff is great, bistro outstanding, amenities ok. View is fabulous! The rooms and bathrooms are not overly big for an executive king designation, but adequate.We loved our stay but the hotel could really use some renovating. Paint and carpet, throughout the hotel, for sure. The walls and floors are paper...

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Helpful?
Thank Carol K
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Thank you taking the time to share your experience with us Carol. Glad to hear that the stay went well. You will be happy to hear that we are tackling a few of those issues you mentioned above. We recently have installed new carpeting and will soon be doing some painting around the property as well. We hope to see...

Calgary, Canada
Reviewed 3 January 2016

We rented the 3-bedroom apartment as well as a separate room for all 9 of us and had a very comfortable 2 nights. I would reserve the apartment again as the views are spectacular and the only noise was the heating system. We cooked in for the breakfasts and suppers and had enough pots and dishes to manage. The hotel...

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Helpful?
Thank Joan H
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Thank you for the feedback and visiting us all the way from Australia, Joan. Glad everything worked out well for you and the family. We are currently doing some up keep around the hotel and thanks to candid reviews like yours, we have attended to such matters of the noisy heating system. Looking forward to hosting you and your family...

Cremona, Canada
Reviewed 1 January 2016

My Fiance and I started going to the Juniper a few years ago and have made it an annual trip over the holidays. We escape over boxing day every year and enjoy a stay in the hotel with our dog and get treated with the best experience. It doesn't stop there as the attached Bistro also provides a great experience,...

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Helpful?
Thank Andrew L
JuniperMgr, Manager at The Juniper Hotel, responded to this review

What a great review to read, Andrew! Thank you for taking the time to share your experience with us. The fact that you have made visiting our property an annual trip over the holidays means a lot to us. Its really a pleasure to know that you, your Fiancee and dog are treated well and provided with the best every...

Miramichi, Canada
Reviewed 31 December 2015

We stayed two nights in the Rundle Cabin (the cabins are two units together). When we first arrived our deck was not shoveled off and they forgot our dog amenities (bowls, and bed), but one quick phone call and they had those few minor things fixed up. Pros - Good Service, Cabins are slightly private and secluded from hotel, Good...

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Helpful?
Thank Aosheabyes
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Thank you for taking the time to provide us with feedback of your recent stay. Please accept our apology for the unshoveled deck and forgotten pet amenities, its not a common occurrence as our staff are always on it. But we're glad to hear that it was attended to as soon as you made us aware of those issues. You...

Edmonton, Canada
Reviewed 29 December 2015

We initially were at another pet friendly hotel that was not so pet friendly, so we checked out and came to Juniper. The room had an door leading to the outside which made it convenient with our dog. and the pet supplies they provided came in handy as well. We had brunch at the bistro with great food and service....

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Helpful?
Thank angela106
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Angela, we appreciate you taking the time to provide us with feedback of your recent visit. We like to make everyone feel welcomed at the property, even the furry friends of the family. So, it is a pleasure to learn that the room was well suited for them and the amenities provided were off great use. Delighted to hear...

Calgary, Canada
Reviewed 29 December 2015

We stayed for two nights with our two daughters and it was great. The staff is very professional and friendly. We had our Christmas dinner there and we really enjoyed it!! Our room was an upgrade on the second floor and it was worth it. Thank you!

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Thank Mauricio Jacque... P
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Here's to a great Christmas in the Rockies with family. Thank you for your review Mauricio Jacque and for making us part of your holiday celebrations. We are happy to here that everything worked out well, from the dinner at the bistro to your room upgrade. We look forward for another visit from you and your family in the near...

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Norquay Chalet (57)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a panoramic view, plentiful sunshine, and natural setting within vintage modernist architecture. Located along the wildlife corridor, the mountains rise straight up from our back door and downtown Banff is only minutes away. The hotel's woodland setting and striking views of three iconic mountain ranges provides a National Park atmosphere. Experience handcrafted cuisine using the finest and freshest ingredients in the Bistro & Lounge! Relax in our outdoor hot tub or next to our fire pits. On-site you will find interpretive displays and artwork of the areas culture and heritage, as well as woodland walking trails, bike rentals, hiking maps and activity planning services. Wireless Internet access is complimentary hotel-wide. This boutique hotel features 52 guest rooms, many with balconies or patio walk-outs. Guestrooms are all equipped with an air cooling system, mini fridges, coffeemakers and iron & ironing boards. Pets are welcome and must be pre-arranged with the hotel to ensure pet friendly room availability. Offering personalized, local hospitality; explore a peaceful place away from the crowds! ... more   less 

Additional Information about The Juniper Hotel

Address: 1 Juniper Way | Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $120 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Juniper Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Juniper Hotel Banff
Juniper Lodge Banff
Hotel Style:
#3 Best Value Hotel in Banff
#5 Family Hotel in Banff
#6 Romantic Hotel in Banff
#9 Business Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from The Juniper Hotel staff and other travellers.
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Questions? Get answers from The Juniper Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to walk the fabulous grounds!”
 of 5 bubbles drdavidl2014, 11 Jan 2017 | Read review
“Request at the time of your booking a room with the best views. All rooms were quiet.”
 of 5 bubbles AmyA509, 8 Jan 2017 | Read review
“Better mountain views from a room at the hotel. The Chalets are behind the hotel, therefore the views are limited there.”
 of 5 bubbles Islanddivas, 7 Jan 2017 | Read review
“Ask for the rooms upstairs as the hardware floors amplify the footsteps for those staying in the first floor rooms.”
 of 5 bubbles dclark0298, 3 Jan 2017 | Read review
“Rooms facing the highway have a wonderful view!”
 of 5 bubbles kmck942708, 10 Nov 2016 | Read review
5 of 5