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Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
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1,909 Reviews from our TripAdvisor Community

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Showing 1,814: English reviews
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Stafford, United Kingdom
Reviewed yesterday NEW

This is the third time we have stayed here and we had no problems. The rooms are compact but adequate. They are clean and have a small sitting area, tea/coffee facilities and iron & ironing board. The spa and hot tub are lovely and very nice area to relax. The Keg restaurant onsite is excellent for breakfast and handy for...

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Helpful?
Thank winnie1219
Reviewed 2 days ago NEWvia mobile

I would like to start off by saying this hotel seems very clean and the beds are very comfortable ! However, during my weekend vacation in Banff we had payed for a 3 night stay at Banff caribou lodge. The second night we had an early dinner and we're in bed by 10:00, and the following morning I woke up...

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Helpful?
Thank Kaitlyn P
Caribou L, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

In the interest of making all of our guests’ stay enjoyable, we ask that our policies regarding conduct and noise are respected. Unfortunately, two people of your group were arrested by the RCMP after being confrontational with our security team. Because your group is known to cause problems, we made you sign a waiver at check in that explicitly stated...

Newcastle, Australia
Reviewed 3 days ago NEWvia mobile

We enjoyed our stay here whilst in Banff. This was included in our RM tour and we quite enjoyed this place. It's cosy, comfortable and well appointed. The spa/ pool area is fantastic and dinner in Keg Bar was right on. Staff did everything to meet our needs.

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Helpful?
Thank Klou11
Edmonton, Canada
Reviewed 4 days ago NEW

Was here for a 2 night and 3 day stay. The staff was very friendly and helpful. They helped me find some things to do to make the most of my short stay. Helped me book a ride on the gondola to the top of Sulphur mountain. Would definitely come back.

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Helpful?
Thank stevetopfer31
West Hoathly, United Kingdom
Reviewed 1 week ago via mobile

We had arrived in Canada the previous night and stayed in the most awful hotel in Calgary and I was feeling very unsettled until we walked into the Caribou, such a stunningly set out hotel and very friendly staff. We booked one night, went into the room and instantly went and booled a second night which they done us a...

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1Thank meganpyatt
Huntington Beach, California
Reviewed 1 week ago

We stayed here four nights for a ski vacation, finding it a great location with easy access to Lake Louise and Sunshine Village ski resort and downtown Banff, on Banff avenue. The lodge is a full-service hotel, with a steakhouse restaurant and spa on site. The front desk staff (Laura, I think!) was very helpful, recommending restaurants and explaining the...

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Helpful?
Thank HBSnowFlower
Canada
Reviewed 1 week ago via mobile

We love the hot tub, the room was nice expect the showers are too short and the Emergancy drain in the tub was filled with gunk and gross so we couldn't take a bath either. The glassware in the room is not cleaned properly as we still had lipstick on our glasses as they don't use dish soap to clean...

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Thank HollyannEastwood
Edmonton, Canada
Reviewed 2 weeks ago via mobile

The staff were great,very friendly and helpful The Keg is in house Ever have breakfast,lunch and supper at the keg it was fabulous some thing other kegs should do The rooms were very clean We will be back to Banff and will stay here again Thank you Staff at the Caribou

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Helpful?
Thank cycloneHD
Wigan, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed at the Banff Caribou lodge and spa for 2 nights as a spa retreat. Check in quick and parking explained underground- room on entry clean and bathroom also clean with fresh towels etc. First impression was nice! We had massages in the spa - which were relaxing and spa facilities clean although limiting. The hot pool was shared...

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Helpful?
Thank missljcx
Reviewed 2 weeks ago via mobile

This was our second stay in 6 months, first time was great!! However on our second stay, we pulled the curtains back and found wine corks and pills on the carpet. Bad news considering we had 2 boys under the age of 2 playing in the room. Informed front desk but they weren't overly concerned. Recieved a $50 discount on...

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Helpful?
Thank carwags

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 

Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $118 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff
Hotel Style:
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Banff Caribou Lodge & Spa staff and other travellers.
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Questions? Get answers from Banff Caribou Lodge & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor was quiet and smelled like a forest”
stevetopfer31, 20 Apr 2017 | Read review
“Get Superior room or above or will be disappointed.”
Headly99, 29 Mar 2017 | Read review
“Ask for a clean room”
WhereNext_YYC, 27 Mar 2017 | Read review
“Ask to be given a room away from the elevators. I was so glad that I had.”
640jennac, 20 Mar 2017 | Read review
“The more you spend on a room, the better the experience.”
leifsillenger, 13 Mar 2017 | Read review
5 of 5