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Banff Caribou Lodge & Spa

Traveller (605)
360
Panoramas (9)
Room & Suite (310)

About

Location
Cleanliness
Service
Value
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay.
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Property amenities
Restaurant
Free parking
Room service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Babysitting
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Safe
HOTEL CLASS
2,306Reviews
915Photos
39Q+A
100Room tips
Traveller rating
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Popular mentions
This hotel is great, just what you need when skiing. Reception staff , sorry I don’t know your names but the most friendly helpful staff ....EVER , thank you guys you helped me enormously. Now onto The Keg , good good food , a wee bit pricey ,but my son says the best burger in
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Everything about their King rooms is depressing- if you’re coming for a couples weekend book elsewhere. The Queen rooms are fine, and the hotel itself is fine, but all the King rooms are set up to “take advantage” of the otherwise wasted space that would be the 4th floor under
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Stayed at The Carabou for 11 nights for a ski holiday. It’s located towards the edge of town (about a 10 min walk) but this is quite good if you are here to ski as the ski buses stop here first or second on the way out to the ski resort and on the way back so always able to get
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We had a fabulous 10 night ski break at the Caribou Lodge in February 2019. It's a very atmospheric place with a typical lodge feel. Staff were universally very friendly. Our sleep quality was great in rooms that were as expected in a lodge style hotel. Ski storage arrangements
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+11
My husband and I stayed here a week in February 2019. We won’t make that mistake again. When we checked in, it was quite cold in our room. Our room was on the second floor just a short walk up (slippery) tile stairs from the reception area and front door. There was one
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Response from BCLBANFF, Manager at Banff Caribou Lodge & Spa
Responded 3 weeks ago
Dear Capt Trouble, We apologize that you were disappointed with your recent stay with us. Please feel free to contact us directly to discuss how we could have improved your experience. To our future guests, please bring any issues you may experience during your stay to our attention so that we may correct the problem immediately. We have a full team on 24 hours a day at your service.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorBanff Caribou Lodge & Spa
The Two Queens at the Banff Caribou Lodge & Spa
Professional photo exclusively commissioned by TripAdvisorBanff Caribou Lodge & Spa
The King Room at the Banff Caribou Lodge & Spa
Photo provided by managementBanff Caribou Lodge & Spa
Superior King Room
Bed Side Table
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Dear Debbie D, Thank you for your question. For rates and availability it is best to contact our Reservations Team - you can find our contact details on our website banffcariboulodge. You can also check availability online. Rates depend on your travel dates, as well as the number of people you are travelling with and the room type you would like to stay in. For a room with a view you are probably looking at one of our Superior Rooms or Loft Suites. Warm Regards, Team Banff Caribou Lodge & Spa
1 vote
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To answer your second question - Yes the Banff Caribou Lodge & Spa is located in Banff National Park.
2 votes
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Dear MeiMei1212, Thank you for your question. If you booked directly through us, we took a credit card at time of booking to hold the reservation for you. Upon check in we will take a credit card for a pre-authorization, this is a hold on your credit card for any incidentals, room charges and serves as a damage deposit. At check out, you can leave the balance on the credit card or pay differently. You can always contact us if you have any other questions. Kind Regards, Team Banff Caribou Lodge & Spa
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Dear Njj18feb, Thank you for your message. Upon check in we will take a credit card for a pre-authorization, this is a hold on your credit card for any incidentals, room charges and serves as a damage deposit. When you have already paid for the room charges, it is for the amount of $50 p.n. At check out, if there are any extra charges, you can leave it on the credit card or pay differently. Holds on a credit card automatically get released from our end when checking out. Authorization holds may last as long as 30 days, depending on the issuing bank. If you have questions about this we advise you to contact your credit card company to check what their bank’s policy is in regards to pre-authorizations. You can always contact us if you have any other questions. Kind Regards, Team Banff Caribou Lodge & Spa
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Is the standard room with 1 bed or 2 beds? I need a room with 2 beds.
Dear Melissa A, Thank you for your question. Our Standard Rooms feature either a king bed, two queens or two double beds. If you have an existing reservation, please contact us directly so we can confirm the bedding configuration you booked for. Kind Regards, Team Banff Caribou Lodge & Spa
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"We had 3rd floor rooms which were quiet but had not much of a view, we were very happy with them and the beds and pillows are superb."
"always take the north side"
"Get to breakfast as early as possible when checking out to avoid stress!"
"Ask for a room away from the train line as they can be a bit noisy in the early hours of the morning"
"Ask for a room with mountain view"
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PRICE RANGE
USD 78 - USD 347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banff caribou hotel banffbanff caribou lodge and spacaribou banffcaribou lodge banff
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
190
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