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Hidden Ridge Resort has a nice location on Tunnel Mountain – just a short distance out of Banff town and you get a sense of being closer to nature. The chalets are rather densely packed, but it was quiet and uncrowded in the second week...More
There is a cluster of hotel complexes at the top of Tunnel Mountain Road and, having walked round all of them, I would say that Hidden Ridge is the best of the bunch.
It's in a great location with views out over the trees into...More
The location and overall the property image is absolutely amazing. The staff was very friendly and helpful; dealing with difficult situation professionally. The resort provides bus pass to anyone who prefers not to use own car to go to downtown, and resort parking pass.The parking...More
The cabins are nice. The view was stunning from the hot pool.
Rooms are little small when you have couple of suitcases, but it didn't bother us.
You can even order pizza for delivery in the middle of the night!
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Response from HiddenRidge-FOM, Front Office Manager at Hidden Ridge ResortResponded 5 July 2015
Thank you for your wonderful review!
We hope to see you again!
I really liked the overall image of the property, plus the outside jacuzzi is a big bonus. They make sure the property is very clean in and out. All the staffs were friendly and professional and the location was fantastic. Even without a car, there...More
3 Thank hydragea93
Response from HiddenRidge-FOM, Front Office Manager at Hidden Ridge ResortResponded 4 July 2015
Thank you very much for your kind words about our staff.
We are happy to hear you found the property clean and that you enjoyed the outdoor hot pools.
I am sorry to hear you felt the room was outdated. You are correct that we...More
Most of the 107 units at the Hidden Ridge Resort have stairs to access or stairs within the room (many lofts). As such, there are no units at the Hidden Ridge Resort what can be explicitly deemed as 'wheelchair accessible... More
Most of the 107 units at the Hidden Ridge Resort have stairs to access or stairs within the room (many lofts). As such, there are no units at the Hidden Ridge Resort what can be explicitly deemed as 'wheelchair accessible' and there are no roll in showers. That being written, however, we have welcomed many guests with mobility issues in the past with the most success in a deluxe one bedroom with two queens - specifically unit 132. Call our reservations line direct for more information.