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Fairmont Banff Springs

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#2 of 32 Hotels in Banff
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Banff Springs
Fairmont Banff Springs
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6,075 Reviews from our TripAdvisor Community

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Showing 5,738: English reviews
Toronto, Canada
Reviewed 16 September 2015

This is certainly one of - if not the - most iconic hotels in Canada...and the world. While it's certainly an expensive hotel, the views, the history, the architecture, and yes, even the ghost stories, make it a bucket list destination smack in the middle of one of the most outstanding mountain destinations in the world. This is the Canada...

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Helpful?
Thank RogerD99
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you so much for visiting and taking the time to share your memorable experience on Trip Advisor. We do appreciate it! The Fairmont Banff Springs

Reviewed 16 September 2015

Hard to imagine a more spectacular location. The room was great as we're all meals and the golf course was in very good condition, with one signature hole after another. The driving range was filled with Elk at the end of our round as the the sun was going down.

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Helpful?
Thank Dicto
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you for your feedback about your experience on the Golf Course and in our dining outlets. We are happy that you enjoyed your stay! The Fairmont Banff Springs

Calgary, Canada
Reviewed 16 September 2015

Such a great getaway. Spectacular views and great service. We attended a wedding and every detail was perfect. We had a suite in the Park Stanley wing and it was very roomy. Can't wait to go back again.

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Helpful?
Thank susandahl
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

We are so happy that you had a great stay and we look forward to welcoming you again. The Fairmont Banff Springs

rjdtba
Reviewed 16 September 2015

Stayed at this hotel in August 2015....A spectacular property, with great restaurants, fabulous scenery, and tons of local things to do, from hiking, rafting, trams to mountain tops, shopping and great, fun restaurants all within minutes of the hotel. Their shuttle service is great, hotel rooms were smaller, but well furnished....This is a hotel and area that should be on...

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Thank rjdtba
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you for your review. We are so pleased that you loved your visit and we have shared your comments with all of our leaders. We hope to see you again! The Fairmont Banff Springs

Surrey, Canada
Reviewed 16 September 2015

Beautiful Hotel excellent service on all fronts Waiters ,Waitress,Front desk ,Resturant Manager. Huge room # 367 ,Very clean and very quiet Hotel to stay Scenery topped it all. Enjoyed the short stay we had.

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Helpful?
Thank ISAJ76
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you for your review. We are pleased that you enjoyed your stay and the wedding events. We will share your feedback with our team! The Fairmont Banff Springs

Kelowna, British Columbia, Canada
Reviewed 15 September 2015 via mobile

Over booked, even though deposit was made, top dollar for mediocre hotel. It's old and has issues, toilet backed up in honey moon suite, waiting room where guest could relax, was a table and six chairs. Wedding was beautiful, food was ok, front end workers need to get there s#+t together, the backend workers saved face, but I will not...

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1Thank Runt d
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you for your comments and the opportunity to connect with you. A hotel representative will be reaching out today as your experience is certainly below the standards of service we are known for and we do care about your feedback. The Fairmont Banff Springs

Cleveland, Ohio
Reviewed 15 September 2015

The hotel's common areas and grounds are extremely well kept up and have been modernized. Like many older hotels, the rooms are relatively small and could use a little updating. Our friends' first room smelled like dead fish and they were somewhat reluctantly moved. The facilities (conference, shopping, restaurants and bars) are very nice and there is something for everyone....

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Helpful?
Thank travelpold
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you very much for your review and we are pleased that you enjoyed your stay. Please relay to your friends that we are truly sorry for their housekeeping/maintenance concern, and we have directed your comments to our team for investigation. The Fairmont Banff Springs

Scotland, United Kingdom
Reviewed 15 September 2015

We stayed at various Fairmont Hotels throughout this trip, all of which were excellent hotels, except the Banff Springs Hotel, which was hugely over rated. Standards of cleanliness and attention of staff were poor, not like the Calgary Palliser, Fairmont Lake Louise, Jasper Park Lodge and Fairmont Waterfront Vancouver, which were all excellent.

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Thank RaeRD
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you for your honest comments and we are truly sorry to hear of your disappointment. A hotel representative will be contacting you personally to investigate your stay. The Fairmont Banff Springs

Auroa, New Zealand
Reviewed 15 September 2015

What can you say Architectuerally, style wise, location are great. If there is a downside, it would be cost (but one knows that going in) and the size of the rooms (smallish by contemporary standards, but it can't be updated for this sturcture)

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Thank Joe F
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you for your review. We appreciate the 5 star rating. The Fairmont Banff Springs

Tirupati, India
Reviewed 15 September 2015

We stayed in the club rooms which had an excellent view. Service was good. The club rooms are a hotel within a hotel. Separate checkin and checkout. Seperate breakfast and lounge access. The rest of the hotel feels old and crowded.tye club rooms are great

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Helpful?
Thank bhavana m
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

We are pleased to read that you loved the Fairmont Gold experience. Thank you for sharing. The Fairmont Banff Springs

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
1888 Chop House
1888 Chop House
Cuisines: American, Steakhouse, Canadian
Bow Valley Grill
Bow Valley Grill
Cuisines: American, Canadian, Grill
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more   less 

Additional Information about Fairmont Banff Springs

Address: 405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $365 - $983 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Banff Springs 4*
Number of rooms: 770
Reservation Options:
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Also Known As:
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Hotel
The Fairmont Banff Springs Banff
Fairmont Banff Hotel
Fairmont Hotel Banff
Banff Fairmont
Hotel Style:
#1 Top resorts Hotel in Banff
#1 Green Hotel in Banff
#1 Family Hotel in Banff
#2 Luxury Hotel in Banff
#2 Romantic Hotel in Banff
#2 Spa Hotel in Banff
#2 Business Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Banff Springs staff and other travellers.
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Questions? Get answers from Fairmont Banff Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can select a room, avoid rooms that connect between the different buildings of the hotel”
 of 5 bubbles Reisender1973, 26 Mar 2017 | Read review
“Get room on back side for the view”
 of 5 bubbles E6468RNpatrickp, 26 Mar 2017 | Read review
“Seventh Floor, prime view of the mountains! Room was generally quiet, even though there were kinds on our floor. We stayed in room 765,”
 of 5 bubbles 459ninaa, 25 Mar 2017 | Read review
“8th floor, we had 827 quiet, and amazing views of the mountains”
 of 5 bubbles NorthernTownGypsy, 22 Mar 2017 | Read review
“Most rooms have excellent views; mountain and golf course views offer the best. Entree Gold has superb service and amenities.”
 of 5 bubbles scuba86girl, 16 Mar 2017 | Read review
5 of 5