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Fairmont Banff Springs

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#2 of 32 Hotels in Banff
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Banff Springs
Fairmont Banff Springs
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6,119 Reviews from our TripAdvisor Community

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Bundaberg, Australia
Reviewed yesterday NEW

Three years ago we were holidaying at Banff in summer,walked out to the Castle & had a walk around admiring the majestic building ,making a promise that we would come back again but in winter time. We kept our promise &returned in early April this year.What an experience ,from a extra warm welcome from the customer face staff, through to...

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Helpful?
1Thank Ian W
Perth, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 10 March 2017

Stayed 2 nights in February 2017. Arriving at "the castle" takes your breath away. Upgrading to a golf course view room was well worth it. The view was straight out of a postcard and on the second morning the snow covered golf fairways were full of deers/elk. It is only a short walk into town however everything you need is...

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2Thank Graeme M
About Hotel's Favourite Review
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear Graeme M, From the sounds of it, you were really able to take advantage of our winter wonderland! Being situated close to 3 magnificent ski hills really provides the best skiing in Canada, not to mention those views! Something that continues to take our breath away daily! Thank you for taking the time to post this review as well...

Adelaide, Australia
Reviewed 2 days ago NEWvia mobile

One of the best hotels I've stayed in. All staff were so helpful and happy. The castle was built so big and beautiful . If I come back stay here I will. The pool and spa awesome can't rave enough . And waking up and it's snowing just set a great start to the day . I'd stay nobwere else...

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1Thank Awsomeal
Glenolden, Pennsylvania
Reviewed 3 days ago NEW

I have to say that I never stayed in a castle before but this place was luxury at it's finest! I took my ski group here wanting to see the Canadian Rockies and that's what we did. The Fairmont Banff Springs was beautiful! The staff treated us like royalty. The take your skis and store them for you, carry your...

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1Thank Bonnie F
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear Bonnie F, Thanks for the incredible review! We are so delighted that you not only got a chance to ski in one of the most amazing places in the world (truly second to none) but that you also got a chance to explore the Castle and the history within in, something we are very proud of. Thank you for...

Toronto, Canada
Reviewed 4 days ago NEW

We were group of 60, here for our daughter's wedding. The experience was fabulous and the hotel staff were second to none. Thank you for making this a memorable day for our daughter, in this absolutely amazing place.

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Helpful?
Thank jcioffi
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear jcioffi, We so glad that we were able to be part of such a special occasion for you and your family and that it was a memorable one. Thank you for the kind comments regarding our colleagues and for taking the time to post this review. We hope everyone is well and that we will get to see you...

Los Angeles
Reviewed 4 days ago NEW

Stayed in a beautiful end room on the 8TH floor with 2 windows with 2 different great views - one down the river and the other over the mountains. The room was large and very clean and bright. Loved the ease of the online check in. Got an email that our room was ready so we were greeted at the...

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Thank jdtravelerLosAngeles
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear jdtravelerLosAngeles, We are so glad to learn that you had a great stay here at the Castle. Between having some amazing fondue at the Waldhaus and swimming in our outdoor pool (with the snow falling, it really is quite the magical experience), it sounds like you were able to have wonderful experiences at the Castle. Thank you for letting...

Toronto, Canada
Reviewed 4 days ago NEWvia mobile

I have been to Banff several times before. I have visited this hotel for a function but never stayed here so this was my first experience as a guest. First things first my arrival. I arrived by car I drove up to the front and greeted twice. The first time to welcome me and ask if I was staying and...

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Helpful?
Thank Avalanche08
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear Avalanche08, We are delighted to learn that you loved your stay here at the hotel and that you got to try out some of the wonderful amenities we have here - like the pool and Rundle Lounge. We do appreciate your feedback and will be sure to pass them along to our team here for review and try to...

Edmonton, Canada
Reviewed 5 days ago NEW

A beautiful hotel with outstanding service.From valet ,to restaurants ,to spa ,to housekeeping we were welcomed with genuine smiles.The hotel & grounds are stunning. True 5 star service .Look forward to returning!

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Helpful?
Thank Julie154914
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear Julie154914, We look forward to welcoming you back! Thank you for the review, we are delighted that you enjoyed the spa, our outlets and were able to explore the property. Come back soon! -Fairmont Banff Springs

Vancouver, Canada
Reviewed 5 days ago NEW

The Fairmont hotel is a very nice old hotel. The service was not good at the front desk especially for the price charged.. They sent us to the wrong room twice before getting it sorted out. A bunch of teenagers running the show, were not impressed. Great location.

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Helpful?
Thank gerleg12
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear gerleg12, We are sorry to learn that you were left unimpressed with your stay here at the hotel and would like to extend our sincerest apologies that it wasn't everything that it could have been. We have passed along your comments to our Leadership Team for review. Thank you for bringing this to our attention. Kind regards, -Fairmont Banff...

Brisbane Region, Australia
Reviewed 5 days ago NEWvia mobile

There is a reason people use to spend months on end at the Banff Springs on family holidays. It's simply wonderful! The accomodation is comfy, the food amazing and the activity list a mile long. Christmas celebrations were definitely a winter wonderland for my family.

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Helpful?
Thank rlcully
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear rlcully, Christmas at the Castle is quite simply magical and something we feel you have to see to believe - it really does turn into a winter wonderland. We appreciate you taking the time to post this review and for your kind comments and hope that we get to welcome you back to the Castle again soon! -Fairmont Banff...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
1888 Chop House
1888 Chop House
Cuisines: American, Steakhouse, Canadian
Bow Valley Grill
Bow Valley Grill
Cuisines: American, Canadian, Grill
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more   less 

Additional Information about Fairmont Banff Springs

Address: 405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $442 - $968 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Banff Springs 4*
Number of rooms: 770
Reservation Options:
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Also Known As:
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Hotel
The Fairmont Banff Springs Banff
Fairmont Banff Hotel
Fairmont Hotel Banff
Banff Fairmont
Hotel Style:
#1 Top resorts Hotel in Banff
#1 Green Hotel in Banff
#1 Family Hotel in Banff
#2 Spa Hotel in Banff
#2 Business Hotel in Banff
#2 Romantic Hotel in Banff
#2 Luxury Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Banff Springs staff and other travellers.
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Questions? Get answers from Fairmont Banff Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It doesn't matter what room you are in. The front rooms have a beautiful view of the ice sculptures outside.”
bonnief154, 20 Apr 2017 | Read review
“Speak with staff at check-in and they will find what you're looking for.”
jcioffi, 19 Apr 2017 | Read review
“Stay on the upper floors of the main building for great views”
jdtravelerLosAngeles, 19 Apr 2017 | Read review
“Since this is such a huge hotel I would suggest you talk to the Front Desk people to work out what kind of room suits you.”
RobE673, 18 Apr 2017 | Read review
“If you have little kiddies ask for a bigger room so they can play on the floor/rug.”
PatriciaDlm, 17 Apr 2017 | Read review
5 of 5