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Fairmont Banff Springs

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#2 of 32 Hotels in Banff
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Banff Springs
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5,938 Reviews from our TripAdvisor Community

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Showing 5,604: English reviews
West Vancouver, Canada
Reviewed yesterday NEW

The staff here were delightful. Very friendly, very eager to please and always a smile. We stayed on the Fairmont Gold Floor and it worked very well for our family. Delicious buffets twice a day. The breakfast buffet was extremely filling with lots of protein options including fish and fowl. Lots of seating areas that are conducive to family visits....

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Thank yvrguy2016
Reviewed yesterday NEW

Have dreamt of staying here for quite some time! Seeing the property lit up at night set against the backdrop of snow and mountains was something to experience firsthand. We had awe inspiring mountain views from our hotel room. We took the self-guided tour of this grand property which was great. We really appreciated how we seemingly had full access...

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Thank MAL-SMK
Edmonton, Canada
Reviewed yesterday NEW

Being a Fairmont President's club member, I have stayed at multiple Fairmont properties. Unfortunately, Banff Springs is probably the worst Fairmont branded hotel I have stayed at thus far. I will also note that I did not pay for my stay as I used my Fairmont President's club free night certificate to book this stay.I travelled with my partner and...

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Thank Kate H
Moncton, Canada
Reviewed 2 days ago NEW

Just the view driving up to this hotel makes it worthwhile, but the hotel itself is amazing. So beautiful. Full marks to all the staff and for the food and shops as well. I particularly like the hiking trails right behind the Hotel, I spent hours hiking through the mountains!! Watched deer and Elk casually strolling by right between the...

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Thank Hans_Kristensen
Hamilton, Ontario, Canada
Reviewed 2 days ago NEW

A brief holiday in the mountains that was extra special due to the amazing staff and beautiful location. I stayed for 2 nights and enjoyed every experience! I was pleasantly surprised to find that the servers were very knowledgable about gluten free options and I enjoyed some delicious food without worrying about becoming ill. As someone with celiac disease, I...

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Thank Carrie M
Bobcaygeon, Canada
Reviewed 2 days ago NEWvia mobile

We are a family of 5 who travelled to Banff for the first time to experience the Canadian Rockies and to ring in the New Year. The hotel is situated in an incredibly picturesque setting and the rich history is palpable throughout the facility. The indoor/outdoor pools were amazing after a long day of travel and provided a great opportunity...

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Thank Jill Q
West Kelowna, Canada
Reviewed 3 days ago NEW

Have stayed here once. The location is very nice. Room and service were very good, the Waldhaus restaurant was excellent. That being said i must point out that i definately prefer the Fairmont Chateau Lake Louise, if you have the choice, choose it instead. I have stayed at Fairmonts all over north america, this one is very nice.

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Thank mach1systems
Reviewed 4 days ago NEW

The location is just jaw dropping! The service fabulous, the staff so professional yet friendly. Outdoor hot pool overlooking mountains whilst snowing was a memory maker. Only hiccup was our room allocation - probably our travel agent's error but room very small for 3 adults and bathroom was tiny. Request large mountain view room. The hotel is so large it...

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Helpful?
Thank Deborah W
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear Deborah W, The outdoor pool has some of the best views in the Canadian Rocky Mountains and definitely one of the best places to relax here! We are so glad that you were able to take advantage of it. Thank you for taking the time to post a review and for your comments and feedback, we hope your stay...

Guelph, Canada
Reviewed 4 days ago NEW

Just spend 5 days at the beautiful Banff Springs. Everyone encountered was very friendly. The concierge helped me considerably to book a dog sledding trip for the very next day, they definitely went above and beyond. Best part was to spend our evenings after dinner in the amazing hot outdoor pool (hot tub the size of a pool). It is...

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Helpful?
Thank drjenn7
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear drjenn7, We hope you had a great time dog- sledding, it sounds absolutely amazing! Thank you for taking the time to post a review and for your kind comments and feedback, your kind comments and feedback are something that we truly appreciate and are always looking for ways to make your stay more memorable. From the sounds of it,...

Reviewed 4 days ago NEW

The Fairmont Banff Hotel is a massive hotel, but; still has a cozy welcoming feeling . Comfortable accommodations, several choices of restaurants, on-site shopping for clothing, souvenirs, and snacks etc. The hotel has everything you need on site but still easily accessible to the city of Banff with public transportation or a short walk. My wife loves afternoon tea and...

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Helpful?
Thank Larry G
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear Larry G, Afternoon Tea in the Castle is absolutely a must when visiting the Fairmont Banff Springs - the views and the treats are one of our favourite things to do here. We are so glad to learn that you had a fantastic experience here and by the sounds of you had a great time exploring the hotel and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
1888 Chop House
1888 Chop House
Cuisines: American, Steakhouse, Canadian
Bow Valley Grill
Bow Valley Grill
Cuisines: American, Canadian, Grill
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more   less 

Additional Information about Fairmont Banff Springs

Address: 405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $383 - $875 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Banff Springs 4*
Number of rooms: 770
Reservation Options:
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Also Known As:
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Hotel
The Fairmont Banff Springs Banff
Fairmont Banff Hotel
Fairmont Hotel Banff
Banff Fairmont
Hotel Style:
#1 Family Hotel in Banff
#1 Top resorts Hotel in Banff
#1 Green Hotel in Banff
#2 Luxury Hotel in Banff
#2 Romantic Hotel in Banff
#2 Business Hotel in Banff
#2 Spa Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Banff Springs staff and other travellers.
59 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fairmont Gold is a nice option. You get a nice continental breakfast, canapés from 5-7 at night, and a dessert hour from 8-9.”
 of 5 bubbles MAL-SMK, 22 Jan 2017 | Read review
“Jacuzzi Junior Suites are quieter and bigger than other rooms!”
  • Junior Jacuzzi Suite
 of 5 bubbles KateH962, 22 Jan 2017 | Read review
“1638 overlooking the parkade and mountains is very quiet and well away from the elevator.”
 of 5 bubbles CarrieM816, 21 Jan 2017 | Read review
“Request mountain view”
 of 5 bubbles 958deborahw, 19 Jan 2017 | Read review
“Ask for one of the larger rooms, we upgraded to a 200 sq ft room, definitely worth the extra money”
 of 5 bubbles drjenn7, 19 Jan 2017 | Read review
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