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Tunnel Mountain Resort

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#19 of 32 Hotels in Banff
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1 room 2 adults 0 children
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Tunnel Mountain Resort
Tunnel Mountain Resort
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1,064 Reviews from our TripAdvisor Community

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Showing 1,007: English reviews
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Didsbury, Alberta
Reviewed 5 days ago NEW

Great mountain get away . Next time We would love to stay longer. There was a great info package when we checked in explains the free bus shuttle, things to see in the area ,etc . The bed was comfy and I loved the Lavender soap samples from Rocky Mountain Soap Co.

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Helpful?
Thank T9417JNsherrym
Banff, Canada
Reviewed 5 days ago NEW

We usually stay at the Hidden Ridge resort but they were booked up.So we reached out to the Tunnel Mountain Resort. Although they only had a few rooms left I spoke with the General Manger Arjun and I informed him it was my "wife's" birthday and he got us into a cozy little chalet with a spectacular view. The room...

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Thank Chris M
Reviewed 1 week ago

The room: great size! We had four people in our group and each of us had plenty of room. I wish the website had a few more pictures to show what we were getting, but we were surprised with an extra bathroom upstairs which turned out to be very helpful! The location: Free bus pass was included which was VITAL...

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Helpful?
Thank Carleen P
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Carleen P Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort; we try to insure every stay is as relaxing and memorable as possible and am glad we were able to achieve this during your visit with us. I...

Calgary, Canada
Reviewed 1 week ago

The location was perfect the room was awesome for the price. Had King size bed jet tub and steam shower with a walk out balcony with fire place . Had a pool hot tub steam room and gym. The place was clean and a great place overall.

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Helpful?
Thank falynk
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Falynk Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and were able to make use of all of your in room amenities as well as the hotels facilities. Thank you again for your comments and I do hope to...

Reviewed 1 week ago via mobile

I have done many hotels in Banff with my family. But this hotel has it all. Pool, playground, BBQ'S and super spacious and comfortable hotel for a family. Even the smallest room has a kitchen and a patio. This hotel went above and beyond to make our stay comfortable. The wood burning fireplaces were nice touch. And can not forget...

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1Thank Jennifer B
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Jennifer B Welcome home and thank you taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and were able to make use of all the in room amenities as well as the outdoor facilities. I am also happy to hear your pet enjoyed their take home...

Red Deer, Canada
Reviewed 1 week ago

I wish I felt more love for our stay but our accommodations were very basic with large price tag. Disliked: Beds - we had 2, both completely different. 1st night we stayed in main room located at the front door. The bed was so hard we didn't really sleep at all. Tried sleeping on top of blankets for padding but...

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Helpful?
Thank westcoaster1616
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

westcoaster1616 Welcome home and thank you for taking the time to write a review. I am sorry to hear your experience here at the Tunnel Mountain Resort was only ‘sufficient’. In regards to the beds I am sorry that they were not comfortable for you, had you informed the front desk I am confident this is something we could have...

scotland
Reviewed 2 weeks ago

Super friendly and helpful staff, Arjun the manager was a great help. Room was spacious with everything you need for a couple. Lots of space with 2 sinks at the entrance way. shower and bathtub and little living room area with couch and fireplace. No noise from the road outside. nice little balcony for in the summer. The dog loved...

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Helpful?
Thank gwhite9934
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

gwhite9934 Welcome home and thank you for your feedback. I am so happy you and your whole family enjoyed your stay with us at the Tunnel Mountain Resort. I am glad you were able to make use of all the in room amenities and it is always good to hear our staff was able to exceed your expectations. Thank you...

Edmonton, Alberta, Canada
Reviewed 2 weeks ago via mobile

We took a few days to head down to Banff and got an amazing deal on our studio room at tunnel mountain resort. We had a full kitchen and living room with a fire place. It was extremely relaxing and quiet. We had a wonderful stay

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1Thank Ashley L
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Ashley L Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort. Our goal is to always insure a relaxing and care free experience and I am glad we were able to achieve this during your visit with us. Thank you...

Edmonton, Canada
Reviewed 2 weeks ago

Staff was very friendly & helpful. Rooms spacious & clean. Heated floors in entryway & in bathroom. Very nice. Jet tub & steam bath in bathroom as well. parking right outside the door which was very convenient. Gas fire place added a nice touch as well.

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Helpful?
Thank J2016RT
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

J2016RT Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort. I am so happy you enjoyed all of your in room amenities as well as give our staff the opportunity to make sure you had everything you needed to make...

Waterdown, Canada
Reviewed 2 weeks ago

Let me say up front, this place is absolutely beautiful. The rooms are big, they have outstandingly customer first staff and the pool is beauty. I was there on business and this was really an excellent choice. It was a little out of town, but they provided free bus passes which worked like a charm. We cabbed back every night...

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Helpful?
Thank TheGTDudeAbides
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

TheGTDudeAbides Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and were able to make use of our complementary Roam bus passes as well as the in room amenities. Thank you again for your comments and I do look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort. Our 96 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Chalets, Cabins and Suites are perfect for the family or a getaway with friends or co-workers. The Executive Suites are ideal for the business traveler and perfect for couples looking for a luxurious, romantic Canadian Rockies getaway. ... more   less 

Additional Information about Tunnel Mountain Resort

Address: 502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $125 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tunnel Mountain Resort 3.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Tunnel Mountain Hotel Banff
Tunnel Mountain Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Hotel Style:
#2 Green Hotel in Banff
#5 Top resorts Hotel in Banff
#7 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Tunnel Mountain Resort staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Tunnel Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“amazing views”
 of 5 bubbles falynk, 13 Mar 2017 | Read review
“pet friendly, easy to find, easily accessible, pool”
 of 5 bubbles westcoaster1616, 13 Mar 2017 | Read review
“Ask for where you can park right outside room.”
 of 5 bubbles J2016RT, 9 Mar 2017 | Read review
“Get a bigger room with two sinks if possible”
 of 5 bubbles TheGTDudeAbides, 9 Mar 2017 | Read review
“Ask for rooms in 300s which allows access directly from Parking level into Room”
 of 5 bubbles IvanK131, 2 Mar 2017 | Read review
5 of 5