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Banff Aspen Lodge

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Banff Aspen Lodge
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1,318 Reviews from our TripAdvisor Community

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There are newer reviews for Banff Aspen Lodge
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Showing 1,150: English reviews
Ottawa, Canada
Reviewed 27 August 2014

We booked this hotel with flight as a package deal, the room booked was to be 2 queen beds. There were 3 of us travelling so I emailed the Aspen and asked for a room with 2 single and a pullout, they were very helpful and offered at no charge a room with 2 single beds and one queen, each...

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Helpful?
1Thank Brandy17
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Brandy Glad to hear you enjoyed your time in Banff. We look forward to seeing you again next time.

Vancouver
Reviewed 27 August 2014

We thoroughly enjoyed our stay at the Banff Aspen Lodge. Our suite with separate tv room was very comfortable and very quiet. There is a really nice hot tub with a fireplace in the courtyard that we took advantage of. The included hot buffet breakfast was also very good, quite a bit better than we were expecting. There are many...

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Helpful?
1Thank Wet_Coast1
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Wet_Coast Thank you for the kind words. We are glad you enjoyed your stay with us.

Sunbury, Australia
Reviewed 25 August 2014

hotel is situated about 15 minute walk from the town centre, however they do supply free public bus tickets. No air conditioning but tis is common in Canada. The room was clean and staff were friendly. There is plenty of choice for breakfast

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Helpful?
1Thank AlbertA1948
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Thank you for your review Albert, We are pleased to hear you enjoyed all we have to offer. Until Next Time !

London, United Kingdom
Reviewed 24 August 2014

Firstly, this hotel is set in an excellent location being a very short walk along a straight, flat road into the centre of beautiful Banff. Customer service at reception was initially good and you could tell she was incredibly busy. There are two outdoor hot tubs (the proper ones built into the ground as opposed to the stand alone facilities)...

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Helpful?
Thank RossiAndShellyx
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi RossiAndShelly Thank you for taking the time to write a review. I am glad to hear that you enjoyed your stay with us. I am happy to say that we are updating our TV's very soon. I appreciate your comments regarding the breakfast. I have spoken to the Breakfast room manager regarding the time issue. You are correct. Even...

Stowmarket, United Kingdom
Reviewed 23 August 2014

We stayed at the hotel for two nights while we toured around the national pack. The room was OK nice and quiet we were at the back and the beds were comfortable and the rooms clean. Not much of a view but it's was OK. We did have a wash basin in the room and a separate bathroom and toilet....

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Helpful?
2Thank Kalvin F
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Kalvin, Thank you for your review. IT sounds like you enjoyed your stay other than the lineup for breakfast. Our breakfast is a great attribute to our hotel and a lot of guests enjoy it. It is tough however when all guests come down at the same time. Hope to see you again soon.

Brussels, Belgium
Reviewed 21 August 2014

To make a long story short: Rooms are ok. There is a terrible noise because of the room fridge. The breakfast is a joke since you have to wait for hours (around 100 rooms and only 15 tables at the restaurant). The waiters did their best though. Service at the front desk is quite poor. I think they are fed...

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Helpful?
2Thank Jabulani2012
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Jabulani Thank you for taking the time to write a review. I am sorry to hear that you did not enjoy your breakfast. We are a 89 room hotel and our breakfast room can accommodate 52 people at one time. There are times when guests seem to come down all at the same time which can make it a...

Mumbai (Bombay), India
Reviewed 19 August 2014

Banff Aspen Lodge perfectly located on the main street still gives you quiet moments in your room. Very friendly staff at the reception with 'happy to help' approach. Two families visited this hotel on 4 th and 5th August, 2014. Breakfast was good too. (only place on our tour where it was included in the price!) Free parking and free...

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Helpful?
1Thank samirjaveri
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi samirjaveri Thank you for taking the time to write a review. We appreciate the kind words about your stay with us. We hope to see you again!

Plymouth, Michigan
Reviewed 18 August 2014

Very convenient location, in the center of town. We hardly used our car and walked everywhere. Parking is free but space is tight. Staff is friendly and accommodating. I asked for a quiet room and got one in the back on the second floor where we could open our balcony door for fresh air. No views but that was ok...

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Helpful?
Thank PDQD
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi PDQD Thank you for your review. We look forward to seeing you again next time.

Witney, United Kingdom
Reviewed 15 August 2014

The hotel is in the centre of Banff, and you do not get a great view from your room. It is however very convenient for banff, and you can walk from there to anywhere in Banff within about 15 minutes. The breakfast room is quite small, and you sometimes have to queue for breakfast. They do not do evening meals,...

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Helpful?
Thank Andrew C
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Andrew, Thank you for your review. We look forward to seeing you again soon.

Melbourne, Victoria, Australia
Reviewed 14 August 2014

This was a lovely little hotel on the main street, a couple of blocks from the main shopping area, we didn't notice any street noise. The hotel was clean, although the exterior was showing signs of needing a bit of a paint, understandable given the harsh winter environment. The room itself was clean and spacious, with a balcony overlooking the...

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Helpful?
Thank Travel_BlackCat
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review

Hi Travel_BlackCat Thank you for taking the time to write about our hotel. We are pleased you enjoyed your stay with us and look forward to seeing you again soon.

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a Full Canadian Rockies Breakfast with every stay! A friendly hotel of 89 spacious rooms and a three minute stroll to downtown Banff. Guestrooms have a fresh, modern feel and room rates include our delicious full breakfast, wireless internet and parking. Amenities include two outdoor hot tubs with a fireplace, sauna & steam room, in-room refrigerators, ski bus stop close-by, ski work bench, internet access terminal, laundry facilities($) and terrific staff that provide exceptional service for all of our guests. ... more   less 

Additional Information about Banff Aspen Lodge

Address: 401 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $144 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff Aspen Lodge 3*
Number of rooms: 89
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Also Known As:
Banff Aspen Hotel Banff
Banff Aspen Motel
Hotel Style:
#8 Family Hotel in Banff
#11 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Banff Aspen Lodge staff and other travellers.
15 questions
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Dublin
Port Macquarie, Australia
5 months ago
Pune
8 months ago
Jarrow, United Kingdom

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Questions? Get answers from Banff Aspen Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the rooms in the main bldg.”
 of 5 bubbles JimRich48, 22 Jan 2017 | Read review
“Rooms ending in 23 to 33 face the back of the hotel, so away from main street. In courtyard section.”
 of 5 bubbles The_Dudes, 22 Jan 2017 | Read review
“Ask for Rodney's help if you don't like anything about your room. He will make it better!”
 of 5 bubbles CarlT590, 19 Jan 2017 | Read review
“Rooms at the back and in the courtyard would likely be quieter but we were streetside and they were fine.”
 of 5 bubbles cookie1752, 16 Jan 2017 | Read review
“Upper floor”
 of 5 bubbles StephenB921, 2 Jan 2017 | Read review
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