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Douglas Fir Resort & Chalets

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Douglas Fir Resort & Chalets
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954 Reviews from our TripAdvisor Community

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There are newer reviews for Douglas Fir Resort & Chalets
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Showing 923: English reviews
Reviewed 12 August 2011

My wife and I stayed here many times and we know which rooms have a "view" we like. When I tried to request, on 3 separate occasions before our stay, for a level 300 room or higher, I was told they would put a note on our file. When we checked in I was told we were in room 208....

Thank smartchuckie
Reviewed 11 August 2011

Got back last week, it is truly the one for family with kids. There is a playzone, park, pool and water slides to keep kids busy. There is also - game area, fitness center, grill station (did not visit). The kids were eager to return to the hotel in time to get to the water slides.

2Thank samchari
Dubai, United Arab Emirates
Reviewed 10 August 2011

our chalet would have burned down if it would not have been the presence of mind of my teenage son who grabbed the extinguisher. entire sofa and carpet which are way too close to fireplace were on fire. and my husband who was sitting on the sofa got away just in time. his feet were on fire, but fortunately he...

Thank arvafk
BanffFamilyHotel, General Manager at Douglas Fir Resort & Chalets, responded to this review

We are relieved the authors of this review were not harmed and that the damage to the room was not more extensive. We replaced the couch and the carpet at our cost. The vast majority of our condos and cabins have wood burning fireplaces. We are in full compliance with stringent insurance company and fire department regulations and pass inspections...

Toronto, Canada
Reviewed 9 August 2011

We stayed in a one bedroom condo at Douglas Fir for 3 days during our trip to Banff. We had a good time here, the room is clean, the staff are very friendly, onsite store is convenient, the kitchen is well equipped, and the giant water slide is a plus if you have kids. We had a little incident on...

1Thank Smileypigs
New York City, New York
Reviewed 5 August 2011

we spent our first 2 nights in the banff area at the banff springs hotel. we moved over to the douglas fir for the next 2 nights to save some money. the hotel is up by the tunnel mountain hike trailhead,not far from town but not walking distance for most on a regular basis. the buses into town are complimentary...

1Thank walkaholictraveller
Repentigny, Canada
Reviewed 4 August 2011

We really enjoyed our stay. Ton of great onsite activities and clean room. Can't ask for more for our familly vacation in Banff.

1Thank JolietteYan
Reviewed 4 August 2011

This is a good value, child-friendly choice if staying in Banff. We stayed in a loft condo with one bedroom downstairs, 2 double-beds upstairs (with en-suite toilet) and a sofa bed downstairs - plenty of sleeping space for the 5 of us. The condo is very well equipped with TVs, kitchen appliances, wi-fi, etc, although the kitchen is fairly compact....

Thank panjabigastronome
Perth, Australia
Reviewed 3 August 2011

Our large group had a huge suite with a lovely view, spa, good kitchen, multiple bathrooms, etc. We stayed two nights and loved the hotel. The kids especially loved the indoor water slides. A great hotel, but it WAS expensive.

1Thank rogbaggs
Reviewed 2 August 2011

We stayed for 3 nights in a one bedroom condo at the Douglas Fir Resort. This class of room is located on the bottom floor of a 4 unit building (two loft units up, two one bedroom units down) which makes them quite dark. The unit was very functional, if a little small. The rooms were clean but dated. All...

1Thank islandgirl76
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review

Thank you for taking the time to give us your feedback. We are pleased to hear that overall you had a comfortable stay at the Douglas Fir Resort and we hope you would choose to stay with us again in the future. We are continuously updating our rooms and amenities including new flat screen TVs, new bedspreads and newly renovated...

Tacoma, Washington
Reviewed 31 July 2011

We stopped here for one night on our way through Banff. It was a nice location, close to town and had a view of the mountains from our patio. The waterslides and indoor pool were nice and the kids enjoyed having a chance to burn off some energy. The room itself was good size and the kitchenette was appreciated. There...

1Thank deseotravels

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 

Additional Information about Douglas Fir Resort & Chalets

Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $164 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
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Also Known As:
Douglas Fir Resort And Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Hotel Chalets
Douglas Fir Banff
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Questions & Answers

Here's what travellers have asked, with answers from Douglas Fir Resort & Chalets staff and other travellers.
5 questions
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Questions? Get answers from Douglas Fir Resort & Chalets staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower unit chalets are great if you have kids...no worrying if them running around in the unit will annoy other guests!”
 of 5 bubbles sophiej586, 12 Feb 2017 | Read review
“Book ahead if possible.”
 of 5 bubbles Pitter04, 20 Jan 2017 | Read review
“If you have kids make sure you are close to swimming and playground”
 of 5 bubbles Smalaniuk, 12 Jan 2017 | Read review
“Main Hotel Very Noisy. Go for a separate chalet.”
 of 5 bubbles kobs1406, 5 Jan 2017 | Read review
“there is a range of accommodation types at this resort from hotel style to detached chalets. Ask for a mountain view”
 of 5 bubbles sjdkingy, 2 Jan 2017 | Read review
5 of 5