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Douglas Fir Resort & Chalets

1,050 reviews
#27 of 33 Hotels in Banff
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Traveller (314)
Room & Suite (488)
Pool & Beach (18)
Overview
  • Excellent31%
  • Very good42%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“water slides”(352 reviews)
“full kitchen”(75 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,050)Write a Review
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All reviewswater slidesindoor playgroundfull kitchenplay zoneframe chaletliquor storemurphy bedbedroom condotunnel mountainhot tubmain buildingbit datedfree busflat screen tvdowntown banffwe've stayedunderground parking
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601 - 605 of 1,010 reviews
Reviewed 2 February 2012

Can't say enough about the douglas fir and what a great family spot it is...this was our second stay, and will not be our last. They recently replaced the water slides and look to be making small improvements throughout the property. We stayed in a...More

2  Thank Reddon14
Response from BanffFamilyHotel, Manager at Douglas Fir Resort & ChaletsResponded 8 February 2012

Many thanks for taking the time to send us your feedback on your recent stay with us. Our two giant waterslides, hot tubs, saunas, steam rooms, private guest pools and indoor playzone certainly mean kids (big ones too) aren’t stuck for things to do! Our...More

Reviewed 31 January 2012

This is second time my entire extended family (10 adults, and 14 kids in total) planned a winter weekend away at Douglas Fir and we can't wait to come again! The well equipped kitchen allowed us save significant $$, as we did not need to...More

2  Thank Lockhartinlacombe
Response from BanffFamilyHotel, Manager at Douglas Fir Resort & ChaletsResponded 1 February 2012

Thank you for your lovely comments. From your review it seems like you and your extended family had a fantastic vacation with us. Our full kitchens in every room help our guests save and you certainly seemed to have made the most of them with...More

Reviewed 31 January 2012

From the time you check into the Douglas Fir you feel like you are 'home'. The staff is unbelievably friendly and the resort is amazing! We stayed in a loft suite inside the hotel, the most amazing thing was we didn't have to go outside...More

2  Thank kheaven
Response from BanffFamilyHotel, Manager at Douglas Fir Resort & ChaletsResponded 1 February 2012

Thank you for your wonderful comments on your recent stay with us. It is a great pleasure to hear that you felt at home during your time at the resort. Our giant indoor playzone is perfect for parents and kids alike and we designed it...More

Reviewed 30 January 2012

My wife and I and our two children just stayed here last night, and I must say that I knew nothing about this resort since my wife had made the reservation. However, it was a kid's paradise with not one, but two waterslides and a...More

2  Thank Dave M
Response from BanffFamilyHotel, Manager at Douglas Fir Resort & ChaletsResponded 1 February 2012

Thank you so much for taking the time to write your review on your recent stay with us. We are pleased that your overall experience at the resort was very positive, thought we do regret that the parking situation was not ideal for you. We...More

Reviewed 27 January 2012

We stayed in a bachelor suite complete with kitchen and a lovely mountain view. While the room itself is pretty simple and far from flashy, there were plenty of touches that show the resort staff are proud of what they're offering. All the dishes and...More

2  Thank ZoeyDuncan
Response from BanffFamilyHotel, Manager at Douglas Fir Resort & ChaletsResponded 1 February 2012

Thank you for your great review. Our Bachelor Suites while being our best value option, still provides all of the same amenities as all of our other rooms including great mountain view from the balconies Coffee filters are provided in all rooms and are located...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 132 - USD 326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 132 - USD 326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (314)
Room & Suite (488)
Pool & Beach (18)
Dining (9)
Amenities (35)
Family and Play Areas (16)
Questions & Answers
Ask a question
NLM8883
11 February 2018|
AnswerShow all 2 answers
Response from Mommyoftwinsx2 | Reviewed this property |
if they do, depending what their charge is, you might be better off buying one (a cheap strap to the chair one) as opposed to paying their daily fee for it.
0
Votes
Vimmy A
19 May 2016|
AnswerShow all 3 answers
Response from meandrai | Reviewed this property |
I stayed in a one bedroom condo which will sleep 4 and I highly recommend. The main building and the other condos are all very close together so no worries about being too far from facilities. The studio condos I believe are... More
0
Votes
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12
Room Tips
"Rooms along the outside of the property have the best forest and mountain views."
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"We have stayed in the stand alone Chalet's, they are small, rustic with an BBQ available. We enjoy the..."
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"Loft in this hotel is very convenient for family with living room separated from bedroom."
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"Not suitable at all to wheelchairs or people with walking difficulties."
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