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Douglas Fir Resort & Chalets

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966 Reviews from our TripAdvisor Community

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Showing 934: English reviews
Calgary, Canada
Reviewed 18 January 2017

Stayed at the Douglas Fir for a Friday/Saturday night in January. What a great place to go with the family! Our one bedroom Condo was perfect for myself, wife and two kids. Murphy bed in the main room and separate bedroom for the kids to sleep in so we could stay up to watch TV and read. Condos have a...

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3Thank Wildcard17
Management response:

Thank you for the kind comments and for taking the time to post a review on your time here, we really appreciate it! We are delighted that you had a wonderful time and hope to see you again soon!

Calgary, Canada
Reviewed 17 January 2017 via mobile

Great location. Great facility. Rooms are super cool. Water slides and a play area with an onsite liquor store and a grocery store. What more could you want? We stayed there for a hockey tournament that must have included hundreds of 5 to 7 year olds and nobody ever complained about the noise or the kids running all over. Very...

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Thank Andy W
Airdrie, Canada
Reviewed 17 January 2017 via mobile

Not the hotel I was expecting. The rooms were very tired- carpets very old and picture frames removed to display faded squares on the walls. Patio didn't lock. Waterslides are separate from the main pool- and its a very long walk- so going back and forth isn't really something you want to do. Outdoor pool was closed- can't comment on...

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Thank Candice K
Alberta, Canada
Reviewed 12 January 2017

We stayed for 5 nights, 5 nights to long and I wanted to go home. To small for 7 people. Well I'll start with the good things first. The pools were really good,staff nice and helpfully ,fireplace very nice and toasty, very clean in chalet and good views of mountains . Bad stuff, the outlets were very dangerous some not...

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Thank Milo4040
Edmonton, Canada
Reviewed 12 January 2017

We got a one bedroom cabin. It was a walk from the lobby, swimming, playground and etc. Cabin had a nice view of the woods. Cabin was old but clean. We had a wood fire place and that was my husband's favorite part of the trip. It was nice to have a fire on a cold nights. Bedroom was very...

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Thank Smalaniuk
Red Deer
Reviewed 10 January 2017

We spent 4 nights here with 3 other familes. 3 of the famiies booked the one bedroom loft condos and one booked the lodge studio. We had a fabulous stay! The loft condos are definitely dated and in need of some cosmetic upgrades but the rooms were spotless. We made great use of the complimentary bus passes to get to...

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Thank Happygetaway
Calgary, Canada
Reviewed 6 January 2017

We have stayed here a ton of times. We keep coming back because of the play area and Waterpark. We always stay in the cabins that are outside of the hotel. They seem to be a "little" more updated, come with kitchens, have separate bedrooms and is less noisy. The inside of the hotel is outdated but has some nice...

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Thank kobs1406
Wagga Wagga, Australia
Reviewed 3 January 2017

We spent Christmas in Banff, and Douglas Fir was a great choice for our home while we were there. We chose one of the A frame chalets and (when it wasn't snowing hard) we had a view of the mountain through the fir trees. The cabin had everything that we could need, including a log fire, which we lit every...

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Thank sjdkingy
Weyburn
Reviewed 1 January 2017 via mobile

Stayed in room 401- two beds upstairs, a Murphy bed downstairs. Nice layout, would be squishy for more than one family. Not too far of a drive to lake Louise for skiing. Room is close for access to water slide pool, kids playroom and swimming pool. It's above the parking garage so no noise from downstairs but close to stairs...

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Thank RonniebearSaskgirl
Calgary, Canada
Reviewed 28 December 2016 via mobile

We have been coming here for 10 years but will not return until they finally upgrade the place. It is starting to fall apart and getting very old. Tiles are off walls, carpet is ripped, furniture is beyond cleaning. Hot tub and slides are fun.

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1Thank caroliendenbakker

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 Giant indoor waterslides, swimming pool, kiddie pool,outdoor hot tub, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Freeinternet kiosk, free local calls and free parking. ... more   less 

Additional Information about Douglas Fir Resort & Chalets

Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $161 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Douglas Fir Resort And Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Hotel Chalets
Douglas Fir Banff
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Questions & Answers

Here's what travellers have asked, with answers from Douglas Fir Resort & Chalets staff and other travellers.
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Questions? Get answers from Douglas Fir Resort & Chalets staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay here with kids ask to stay close to the main building and pool as possible.”
  • Upstairs loft with two double beds great for the kids!
  • Main floor bathroom had lots of towels.
  • Fireplace with wood ready to go!
  • steep stairs going up to the loft.
  • Small kitchen table to the left and stove and fridge to the right
  • Clean kitchenette!
  • My private bedroom with a door!
  • Bathroom was clean and had a nice big sitting tub.
Mommytraveller1, 13 Apr 2017 | Read review
“Stay Elsewhere!”
canada134, 13 Mar 2017 | Read review
“Don't rent Condo!! Very noisy place!”
PraxiAixEnProvence, 28 Feb 2017 | Read review
“The lower unit chalets are great if you have kids...no worrying if them running around in the unit will annoy other guests!”
sophiej586, 12 Feb 2017 | Read review
“Book ahead if possible.”
Pitter04, 20 Jan 2017 | Read review
5 of 5