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Charlton's Banff

Booking.comUSD 247*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Charlton's Banff
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759 Reviews from our TripAdvisor Community

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Showing 706: English reviews
Nottinghham, England
Reviewed 22 August 2013

We stayed here in May and can't rate it highly enough. The room was huge and had two queen sized beds with the thickest mattresses i have ever seen. They do seem to be the norm in Canada but these were exceptional. Very large bathroom with huge shower and the room also had a large hall with lots of storage...

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Helpful?
Thank Catw0man
BanffManagement, Manager at Charlton's Banff, responded to this review

Thank-you for letting the Trip Advisor community how much you enjoyed your stay. You are describing our Deluxe rooms with 2 queen beds. Those particular rooms were renovated a coupel years ago to offer the large bathroom. All of our room categories boast those comfy pillow top matresses. We hope to see you again in Banff !

Cardston, Alberta, Canada
Reviewed 19 August 2013

We were very happy with our stay in Banff. The hotel was nice with friendly and efficient staff. My kids had a really fun time in the pool. We were glad we had air conditioning and a continental breakfast included - something not in every hotel in Banff. We really liked the location and it was nice to be able...

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Thank Kaylynn N
Ottawa, Canada
Reviewed 19 August 2013

This is my first negative review of a hotel. I booked three rooms at this hotel for three nights during a wedding. First off I requested a king bed and was given a queen, I was checked in late at 5pm with no refund, the lock on my door was broken the whole time, and the hotel staff are rude....

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2Thank DerekOttawa
BanffManagement, Manager at Charlton's Banff, responded to this review

Dear Guest; Your opinion is strong and we are aware of your situation as Hotel Management. We know that your stay was off to a bad start when you did not get the bed type you preferred. For the sake of potential guests it is important to mention that the booking was made on a "discount price/mystery hotel" site. The...

Calgary, Alberta, Canada
Reviewed 15 August 2013

So this will be my first negative review - ever! My boyfriend and I came to Banff to celebrate our anniversary and see a musician (yay!). This is a brief explanation of why our stay was unpleasant: The bathroom light was broken (only stayed on for 2-10 min). We were showering, going to the washroom, brushing our teeth, getting ready...

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1Thank AshleyLG
BanffManagement, Manager at Charlton's Banff, responded to this review

Management is aware of your situation and you have expressed your disappointment clearly. We take great pride in having our rooms ready for the guest, but sometimes maintenance issues arise and we try to address them as quickly as we can. I would like to assure you and all future guests that our room maintenace team has been with us...

Madison, Wisconsin
Reviewed 10 August 2013

My wife and I were vacationing in the Banff area for the first time. Our expections for a wonderful stay were accomplished by staying at Charlton's Cedar Court. We were there on a Canadian "long weekend" so the hotel and town were full of traffic and people, but the location was great, easy to walk to town or any restaurant....

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2Thank Susan H
Reviewed 7 August 2013

My boyfriend and I stayed here for a second time on our anniversary and it was a fantastic experience. The staff was all very friendly and helpful. The location is a short walk from downtown, which made for a quiet weekend. Overall, a great experience. Will definitely stay here again!

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1Thank gojustine
Brussels, Belgium
Reviewed 5 August 2013

Despite some negative reviews, we booked a room here for a week and were very happy with our choice. The room was spacious and had everything we needed. It was well furnished, beds comfortable and the bathroom with a walk-in shower was very spacious. Everything was kept absolutely spotless. We also found the pricing very reasonable for the quality. The...

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1Thank Wojtek K
BanffManagement, Manager at Charlton's Banff, responded to this review

We are so pleased that you enjoyed your stay with us. It sounds like you really made the most of a vacation in Banff. With our unique categories of rooms and a light continental breakfast, we think that this is as you said an excellent "base". Thank-you for your kind comments.

Toronto
Reviewed 2 August 2013

Hotel was comfortable and quiet. The layout of the room with the bed in a loft at a higher level connected by a circular staircase to the lower level was awkward. The air conditioning was located on the first level and the cold air did not rise to the second floor so the bedroom level was was always to hot...

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1Thank TorontoWallace
Calgary, Canada
Reviewed 31 July 2013

We were in Banff in July. It wasn't overly hot but warm. We stayed at this hotel for one night. The location is a bit far from town if you are planning to walk (20 - 25 minutes) but it is in a quiet location. Our loft room was clean and ready before the check in time of 4. On...

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1Thank Susan Z
Toronto, Canada
Reviewed 31 July 2013

Liked this hotel for several reasons: 1) 10 minutes walk to downtown shopping area 2) friendly and helpful staff (changed our room to 2nd floor due to too much mosquitos on the ground floor) 3) kids friendly swimming pool; very clean and classy hot tubs. They also have sauna but I didn't use it. 4) air conditioned - don't be...

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Helpful?
2Thank EMMW232431

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The Charltons Banff is located 5 blocks from downtown Banff. This 3.5 star resort was created in the classic alpine style with natural cedar, combined with a relaxed and comfortable atmosphere, it makes the Charltons Banff the perfect Rocky Mountain Retreat. Start the day with a complimentary Continental Breakfast. After a busy day of mountain activities relax in the indoor pool and whirlpool. ... more   less 

Additional Information about Charlton's Banff

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada (Formerly Charlton's Cedar Court)
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $171 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Charlton's Banff 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
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Questions & Answers

Here's what travellers have asked, with answers from Charlton's Banff staff and other travellers.
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Questions? Get answers from Charlton's Banff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get the loft set up unless you want to feel like a sardine”
michelecC9399HI, 22 May 2017 | Read review
“Take a room on the first floor ! You can park your car before the room as we did !”
828arthurv, 11 Apr 2017 | Read review
“Deluxe rooms are much nicer then the loft's and cheaper too.”
Wolfpack88, 21 Mar 2017 | Read review
“Closer to the front, it's a big difficult to navigate corridors.”
Teegsy07, 6 Feb 2017 | Read review
“The King bedroom was perfect!!!”
BradfromCanada, 20 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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