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Banff Voyager Inn

Traveller (83)
Room & Suite (233)
Dining (42)
Hotel website
555 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5 Canada See on map
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
2.5 Star accommodation
Additional information
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7 Oct.8 Oct.
1 room, 2 adults, 0 children
Standard Room
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Food & drink at the hotel
Banff Voyager Inn
35 reviews
Hotel class
Contact Information
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Heated pool
Hot Tub
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
Price range
USD 95 - USD 274 (Based on Average Rates for a Standard Room)
Also Known As
Banff Voyager Hotel Banff
Canada > Alberta > Canadian Rockies > Banff National Park > Banff
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Traveller (83)
Room & Suite (233)
Dining (42)
Pool & Beach (20)
Amenities (32)
Business Centre & Event Rooms (1)
Reviews (342)
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81 - 85 of 278 reviews
Reviewed 7 June 2016

We booked the Banff Voyager Inn without knowing the lay of the land. Unfortunately our room was right across the street from where a lot of tour buses were parked and running and moving about. The hotel itself was adequate but there are signs of...More

Thank Craig C
Response from Sharon C, General Manager at Banff Voyager InnResponded 11 June 2016

Hello Craig C, Thank you for the review and I understand how it must be disappointing for you not to have the best room location. I am sorry to hear that your experience was less pleasant than what you had expected. Thank you for the...More

Reviewed 1 June 2016

The location of the hotel is a 15 minute walk out of the village was a bit too far to be honest. The room was big enough but could have done with more space and it was very dated. We had a strange smell of...More

Thank KatieDev92
Response from Sharon C, General Manager at Banff Voyager InnResponded 11 June 2016

Hello KatieDev92, Thank you for your review of our property. I do apologize for the inconvenience regarding the unpleasant smell that was coming out of the bathroom fan. We had it looked at that day and followed up the next day. The smell is now...More

Reviewed 22 May 2016

The hotel and rooms are pretty outdated here, but still comfortable. Our double beds were comfortable and clean. The pillows were the only downside as they were very lumpy. The bathroom was nice with plenty of counter space and a vanity area outside the bathroom...More

1  Thank Jessica K
Response from Sharon C, General Manager at Banff Voyager InnResponded 5 June 2016

Hello Jessica K., I appreciate your time to review our property. Thank you so much. I am glad to hear that your stay was comfortable. Thank you for your comment on the pillows, we recently changed our old beds and I will look onto this...More

Reviewed 18 May 2016

This hotel is situated at the far end of Banff Ave and about a 20 min walk to the centre of town. We stayed here as a group and had booked about 16 rooms. This hotel needs a major overhaul. It is very run down...More

Thank Don M
Response from Sharon C, General Manager at Banff Voyager InnResponded 5 June 2016

Hello Don M. Thank you for taking the time to review our property. As mentioned from previous replies, our hotel is one of the first few establishments that was built in the town of Banff. Some parts of the hotel may look dated and we...More

Reviewed 12 May 2016 via mobile

We spent one night in this rundown place on the edge of Banff. It was OK but it lacks atmosphere and it needs major refurbishment. Location is OK, it is a 15 minute walk to downtown Banff. Breakfast was fairly good, but is was served...More

Thank Steph S
Response from Sharon C, General Manager at Banff Voyager InnResponded 14 May 2016

Hello Steph S, Thank you for your review of our property. Our hotel is one of the first few properties built in the area of Banff. Some areas of the hotel are dated and we do our best to renovate by scope. Unfortunately, this is...More

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Line B
7 July 2016|
AnswerShow all 2 answers
Response from A W | Reviewed this property |
Good manners cost nothing.
How come the woman owner Sherry is so rude, shows little respect , attend area staff and theartens guests? I was told today I couldn't check out Late, even though she didn't know my room number. Told me someone was already checking in early to my room prior. Than was hasled to get my free breakfast! Than she told me to wait in corner while she talked to my gf. Than I asked her to not disturb us during eating, was told o would get name banned! After all this she talked to friendly ( proper acting staff) and she Agreed she had approved to my gf.. Owner came to table blamed staff and kept back turned to me and only talked to gf. Now we're checking out at noon, after sherry blamed staff. This is not how you talk to guests, people/ anyone.. Hint: let your staff do there job, and get off people's backs, nobody goes to Banff to be treated like this!
21 December 2015|
Response from Kgurst |
Bad spell check How come the woman owner Sherry is so rude, shows little respect , attmidates staff and theartens guests? I was told today I couldn't check out Late, even though she didn't know my room number. Told me... More
Room Tips
"Stay elsewhere"
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"Let hotel know if you need to avoid stairs - one stair case is required to access 2nd floor."
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"not sure .My room was quiet but the view was of an adjacent hotel,which is quite normal for Banff Avenue"
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"Dont stay at a hotel like this that has no concern for customer welfare"
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