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Banff Voyager Inn

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Overview
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555 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5 Canada See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
2.5 Star accommodation
Additional information
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Offers from Banff Voyager Inn
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Rooms
2 Dec.3 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (343)
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71 - 75 of 279 reviews
Reviewed 6 July 2016

The exterior of the hotel is appealing and similar to pricier properties. Upon entering the lobby you'll quickly notice the interior is not. The cost of your stay plus $100 deposit will be pre-authorized on your credit card at check-in. You'll get your room key,...More

Thank Marshymiss
Reviewed 3 July 2016

I've stayed in many hotels in Banff, this is by far the worst. I know a lot of hotels in banff are old or outdated but this hotel was really bad. The jacuzzi room and outside pool were just plain gross. The room I was...More

Thank GillianD650
Reviewed 3 July 2016

Booking months in advance for prime June dates in Banff we landed a two bedded room in Banff for under $100US per night including breakfast. .Placed on Banff Avenue near to the park entrance and away from the stores and restaurants this requires a car...More

Thank MaryEli666
Response from Sharon C, General Manager at Banff Voyager InnResponded 10 July 2016

Dear MaryEli666, Thank you for sending your feedback regarding your recent stay with us. I went back to follow up regarding your concerns. First of all, I would like to sincerely apologize for the inconvenience that you had experienced during your stay. This is definitely...More

Reviewed 1 July 2016 via mobile

There was hair in the bathtub, no decent cover sheets, stained sheets, it was noisy and smelly. This was a disaster of a room. Not only that, but there is no air conditioning. This hotel is sketchy at best. Do yourself a favour and pay...More

Thank Annie M
Response from Sharon C, General Manager at Banff Voyager InnResponded 10 July 2016

Dear Annie M, Thank you for taking your time to review our property. It was very unfortunate that all these issues happened to you during your stay. I am sorry that this did not meet your expectations. Did you call our frontdesk team to let...More

Reviewed 29 June 2016

This was our 2nd night's lodging in Banff. Looking back, I wish I'd booked here both nights. The room was spacious, clean and comfortable. No view but we were only here to sleep as we were busy sight-seeing. The continental breakfast was basic: fruit, yogurt,...More

Thank KarenE3A
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About
Food & drink at the hotel
Banff Voyager Inn
35 reviews
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Heated pool
Hot Tub
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
88
Price range
USD 75 - USD 262 (Based on Average Rates for a Standard Room)
Also Known As
Banff Voyager Hotel Banff
Location
Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
88
Price range
USD 75 - USD 262 (Based on Average Rates for a Standard Room)
Also Known As
Banff Voyager Hotel Banff
Location
Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Photos
Traveller (83)
Room & Suite (233)
Dining (42)
Pool & Beach (20)
Amenities (32)
Business Centre & Event Rooms (1)
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Questions & Answers
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Line B
7 July 2016|
AnswerShow all 2 answers
Response from A W | Reviewed this property |
Good manners cost nothing.
2
Votes
Kgurst
How come the woman owner Sherry is so rude, shows little respect , attend area staff and theartens guests? I was told today I couldn't check out Late, even though she didn't know my room number. Told me someone was already checking in early to my room prior. Than was hasled to get my free breakfast! Than she told me to wait in corner while she talked to my gf. Than I asked her to not disturb us during eating, was told o would get name banned! After all this she talked to friendly ( proper acting staff) and she Agreed she had approved to my gf.. Owner came to table blamed staff and kept back turned to me and only talked to gf. Now we're checking out at noon, after sherry blamed staff. This is not how you talk to guests, people/ anyone.. Hint: let your staff do there job, and get off people's backs, nobody goes to Banff to be treated like this!
21 December 2015|
Answer
Response from Kgurst |
Bad spell check How come the woman owner Sherry is so rude, shows little respect , attmidates staff and theartens guests? I was told today I couldn't check out Late, even though she didn't know my room number. Told me... More
0
Votes
Room Tips
"Stay elsewhere"
patonfairmont
25 Jun. 2018
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"Let hotel know if you need to avoid stairs - one stair case is required to access 2nd floor."
845ashleyh
23 May 2018
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"not sure .My room was quiet but the view was of an adjacent hotel,which is quite normal for Banff Avenue"
MalcolmSmith2017
5 Mar. 2018
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"Dont stay at a hotel like this that has no concern for customer welfare"
joannj403
4 Mar. 2018
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