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Banff Voyager Inn

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Traveller (81)
Room & Suite (230)
Dining (42)
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Overview
  • Excellent5%
  • Very good17%
  • Average40%
  • Poor16%
  • Terrible22%
1 week ago
“Good stuffs, but the hotel is sucks”
5 Mar 2018
“2 nights in town for skiing”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
2 Star Hotel
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (333)
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71 - 75 of 275 reviews
Reviewed 28 June 2016 via mobile

Personally I didn't have any real problems with this hotel. I was given a room with 2 double beds which were very comfortable. The bathroom was clean, as was the room overall. The location is at the top end of banff avenue so a fair...More

Thank thecrimson
Reviewed 27 June 2016

This hotel was less than half price other hotels in the area, and had last-minute availability when many others were booked. I was skeptical, and wondered what the catch would be. We were pleasantly surprised with an older, yet clean, hotel with friendly staff. They...More

Thank Megan S
Reviewed 26 June 2016 via mobile

Wasn't expecting much but no lift, no fridge, a view of a brick wall, beds that squeaked the minute you went near them. The breakfast is a joke - frozen bread, paper plates, bowls and cups. The dining room looked and felt like what you...More

1  Thank Janet S
Reviewed 20 June 2016 via mobile

Had a bad experience in staying here with my wife. There was no way to manually set or regulate their thermostat. It's too hot. Called their front desk staff but told me they don't have a maintenance crew to fix the air conditioner and just...More

Thank JC N
Response from Sharon C, General Manager at Banff Voyager InnResponded 9 July 2016

Hello JC N, Thank you for sending your review. I do apologize for the inconvenience that you had experienced during your stay. It seems to me that there was a miscommunication when you called to have the air conditioning fixed. We do not have an...More

Reviewed 16 June 2016

We booked through hot wire and was pleasantly surprised all in all. The room is clean, dated but comfortable and certainly adequate. Keep in mind what you are paying which was very good. We had planned to camp but the weather was cold and rainy...More

Thank A W
Response from Sharon C, General Manager at Banff Voyager InnResponded 9 July 2016

Hello A W, Thank you for taking the time to review our property. It is pleasant to hear that you had a good and comfortable stay. We take pride in offering the most affordable rate possible to our guests and at the same time we...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 108 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 108 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (81)
Room & Suite (230)
Dining (42)
Pool & Beach (20)
Amenities (32)
Business Centre & Event Rooms (1)
Questions & Answers
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Line B
7 July 2016|
AnswerShow all 2 answers
Response from A W | Reviewed this property |
Good manners cost nothing.
2
Votes
Kgurst
How come the woman owner Sherry is so rude, shows little respect , attend area staff and theartens guests? I was told today I couldn't check out Late, even though she didn't know my room number. Told me someone was already checking in early to my room prior. Than was hasled to get my free breakfast! Than she told me to wait in corner while she talked to my gf. Than I asked her to not disturb us during eating, was told o would get name banned! After all this she talked to friendly ( proper acting staff) and she Agreed she had approved to my gf.. Owner came to table blamed staff and kept back turned to me and only talked to gf. Now we're checking out at noon, after sherry blamed staff. This is not how you talk to guests, people/ anyone.. Hint: let your staff do there job, and get off people's backs, nobody goes to Banff to be treated like this!
21 December 2015|
Answer
Response from Kgurst |
Bad spell check How come the woman owner Sherry is so rude, shows little respect , attmidates staff and theartens guests? I was told today I couldn't check out Late, even though she didn't know my room number. Told me... More
0
Votes
Room Tips
"Let hotel know if you need to avoid stairs - one stair case is required to access 2nd floor."
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"not sure .My room was quiet but the view was of an adjacent hotel,which is quite normal for Banff Avenue"
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"Dont stay at a hotel like this that has no concern for customer welfare"
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"Avoid the rooms with the view of a brick wall! (yes in beautiful Banff the view offered is a brick wall 10ft..."
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