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This budget hotel is at the end of the Banff Ave, away from the tourist area but close to highway. There is no elevator to the 2nd floor, so you need to carry all your luggage up the stairs. Also, there is no Air conditioning...More
We stayed at this hotel because we were part of a tour group. Our tour director did not give us a heads up about the cleanliness, lack of AC and lack of elevator. First when we arrived, we watched the staff throw our luggage around...More
Typical budget Inn with good beddings and towels,and toilet supplies. This is the only inn has modern coffee maker. Quiet and clean. It has back door to terrace, Breakfast good servings .Busy road but inside our room was noise free.
Stay away ! The hotel is old and dirty .We had a room with the air conditioner broken . Only the breakfast was acceptable with a reasonable price 11$ per person.
There is no elevator in hotel ... there is no one from staff how...More
The hotel is old and they need an urgent renovation. It's located in the South of Banff village, on the main street. There is a car parking. The room has fridge and microwave. The breakfast is included but take your time because there is a...More
Bad spell check
How come the woman owner Sherry is so rude, shows little respect , attmidates staff and theartens guests? I was told today I couldn't check out Late, even though she didn't know my room number. Told me... More
Bad spell check
How come the woman owner Sherry is so rude, shows little respect , attmidates staff and theartens guests? I was told today I couldn't check out Late, even though she didn't know my room number. Told me someone was already checking in early to my room prior. Than was hasled to get my free breakfast! Than she told me to wait in corner while she talked to my gf. Than I asked her "not disturb us during eating"' was told i would get name banned! After all this she talked friendly to my gf , ignoring me... Than went and integrated staff witch are very nice and proper acting staff) Which nice staff Agreed she had approved to my gf, checking out late! Owner came to table blamed staff and kept back turned to me and only talked to gf. Now we're checking out at noon, after sherry blamed staff. This is not how you talk to guests, staff, people/ anyone.. Hint: let your staff do there job, and get off people's backs, nobody goes to Banff to be treated like this!
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"Avoid the rooms with the view of a brick wall! (yes in beautiful Banff the view offered is a brick wall 10ft..."