We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Banff Rocky Mountain Resort

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Banff Rocky Mountain Resort
Banff Rocky Mountain Resort
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

916 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Banff Rocky Mountain Resort
See the most recent reviews
Showing 855: English reviews
Delisle, Canada
Reviewed 14 March 2017 via mobile

We were at the Banff Rocky Mountain Resort March 9th -13th, staying in the one bedroom wolf condos. We are a family of four and stayed with another family of five. All the children are under the age of five. The condos are nicely finished and stocked with everything we needed. The rooms were very clean and the house keeping...

 Report
Helpful?
1Thank LindsayD55
Edmonton, Canada
Reviewed 14 March 2017

Arrived 3:00 PM Sunday, told front desk if unit wasn't ready I would be fine with coming back, I was informed check was 5:00 PM and did not want to rush cleaning staff. Allowed to check in early. I was asked if I had pets, my reply was no; therefore, I assumed I was being placed in a unit that...

 Report
Helpful?
1Thank DancingDivaJudy
Glen D, General Manager at Banff Rocky Mountain Resort, responded to this review

The resort is "pet friendly" and we certainly consider this an asset. However, it is disappointing when the owners of a pet do not make every effort to make their pet's transparent to their neighbors as was the case during your stay. It would have been our pleasure to move you to a more suitable location had you given us...

England, United Kingdom
Reviewed 14 March 2017 via mobile

We have been visiting banff for 20 plus years, another pleasant visit. Banff Rocky Mountain resort provided good accommodation though next time I would opt for the bigger suite. It was perfect for 3 however not much room for your gear. Good food available in the bar area, reasonably priced, pleasant hot tub and pool area with towels provided. Travelling...

 Report
Helpful?
Thank ellismd
Regina, Canada
Reviewed 12 March 2017 via mobile

We stayed here for 3 nights during the summer and had a wonderful time. The front desk staff was very friendly and helpful. We booked a suite with a fireplace and I would highly recommend this. The room had a decent sized kitchen, and nice bedroom and bathroom. The room also had a real fireplace which is so rare in...

 Report
Helpful?
Thank RealSaskTraveller
Reviewed 9 March 2017 via mobile

This hotel is not clean, sheets were dirty. Duvet was stinky and not clean. Hair in bathroom , kitchen utensils dirty. They say they have shuttle service but is very limited and we had to take taxi. Very very disappointed would not stay here again.

 Report
Helpful?
1Thank Suzanne B
Glen D, General Manager at Banff Rocky Mountain Resort, responded to this review

Thank you for your comments and please accept our apology and regrets. Our sheets are laundered off property by a professional laundry company. We demand a crisp, clean product from them and hold them accountable to maintain this high standard. Our complimentary shuttle service runs daily starting at 11:00 am until 11:00 pm. It leaves from the lobby and drops...

Penticton, Canada
Reviewed 8 March 2017

Very disappointing! We just stayed at this resort in room 1508 for two nights, booked through a groupon voucher. The resort was fine but the room itself is in dire need of a huge clean. The bathroom on the main floor has black mold in the shower area as well as on the faucet taps in the sink. The upstairs...

 Report
Helpful?
2Thank Sandi H
Edmonton, Canada
Reviewed 4 March 2017 via mobile

Our family of 4 decided to book a one bedroom with kitchen and pull out sofa. Staff were awesome!! 5 stars for friendly and enthusiastic staff; Shuttle to dinner a bonus so I could have a drink and not worry about town parking. Our initial room was dirty and we requested a move (toenails on floor, musty smell). Pool and...

 Report
Helpful?
Thank Candicl31
Glen D, General Manager at Banff Rocky Mountain Resort, responded to this review

Thank you for your great comments regarding the "5 Star" staff. The ceiling issues relate directly to a roof issue which will be repaired in the near future.

Saskatchewan, Canada
Reviewed 27 February 2017 via mobile

We stayed at this resort for a couple nights earlier this week. The two bedroom unit we had was clean but a little tight for our group. Though the room was fairly clean, nothing else was!! There was garbage at the base of the stairs leading up to our room, cleaning staff stepped over it to access our room each...

 Report
Helpful?
1Thank 359scott
Glen D, Manager at Banff Rocky Mountain Resort, responded to this review

Thank you for your comments. Our pool chemicals are maintained by an automated system and the process includes regular tests by our maintenance team. Irregularities are rare and are dealt with immediately. You are correct that pool area roof is compromised. The problem initiates with the area's room top unit which sits above the area you are referring too. A...

Largo, Florida
Reviewed 24 February 2017

We have fond memories of this resort when we stayed here 18 years ago. Last year, we returned for a 2-nights stay with family. We booked 3 rooms. Our stay was even better than the last time! Our 2 bedrooms 2 bath on the 2nd floor looks newly renovated and had comfy beds and furniture. Bathrooms were clean, complete with...

 Report
Helpful?
Thank mvmaithai
Calgary
Reviewed 21 February 2017 via mobile

First things first, our condo (2 bed Wolf) was great. Very clean and quiet. Staff was all excellent and we were pleasantly surprised by the bistro in the lobby. Food was really good for the price! Unfortunately the pool area is quite bad. The ceiling needs to be replaced and they are doing this in spring. Apart from this we...

 Report
Helpful?
1Thank Hopefullylost

567 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (216)
Viewed
Hotel & Grounds (34)
Viewed
Room/Suite (57)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (16)
Viewed
Bathroom (13)
Viewed
Dining (10)
Viewed
Family/Play Areas (2)
Viewed
Other (82)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (326)
Viewed
Amenities (52)
Viewed
Junior Suite Two Double Beds (37)
Viewed
One Bedroom Condo (61)
Viewed
Pool (17)
Viewed
Dining (15)
Viewed
The Hotel (65)
Viewed
Wolf Two Bedroom Condo (79)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (12)
Viewed
Dining (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Banff hotels
1.5 km away
Hidden Ridge Resort
Hidden Ridge Resort
#12 of 32 in Banff
1,979 reviews
2.6 km away
Fox Hotel & Suites
Fox Hotel & Suites
#13 of 32 in Banff
2,069 reviews
2.3 km away
Rundlestone Lodge
Rundlestone Lodge
#8 of 32 in Banff
1,085 reviews
Show Prices
Show Prices
Show Prices
2.4 km away
Banff Caribou Lodge & Spa
3.2 km away
Moose Hotel and Suites
1.9 km away
Douglas Fir Resort & Chalets
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. Indoor 15m swimming pool • Indoor and Outdoor hot tub • 171 well appointed rooms with configurations to suit everyone • Mountain Health and Fitness Club with full gym, sauna and massage therapy • Tennis and squash courts • Onsite Laundry Facilities • Free parking and wired or wireless internet access • Complimentary shuttle to downtown Banff. ... more   less 

Additional Information about Banff Rocky Mountain Resort

Address: 1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $117 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff Rocky Mountain Resort 3*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Cancelon, Hotwire, Priceline, Travelocity, Cheap Tickets, TripOnline SA, getaroom.com and Evoline ltd so you can book your Banff Rocky Mountain Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Banff Rocky Mountain Hotel Banff
Hotel Style:
#6 Top resorts Hotel in Banff
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Banff Rocky Mountain Resort staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from Banff Rocky Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs rms are quieter. Rms on the E side have a better BBQ area, while rms on the W are closer to the pool/hot tub/bar/restaurant.”
450lubam, 15 Apr 2017 | Read review
“Ask for an upper unit so that you don't have to listen to every footstep above you.”
DancingDivaJudy, 13 Mar 2017 | Read review
“Second floor has a nicer view”
mvmaithai, 24 Feb 2017 | Read review
“Dont think you could really have a bad unit. Lots of stairs!!”
D2943WMkimo, 19 Feb 2017 | Read review
“Away from the highway would be best.”
ABCalifornia_dreamer, 16 Feb 2017 | Read review
5 of 5