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Banff Ptarmigan Inn

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Banff Ptarmigan Inn
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1,062 Reviews from our TripAdvisor Community

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Showing 1,001: English reviews
Calgary
Reviewed 30 October 2013

The hotel was clean and the breakfast was satisfactory, but our room was only OK. There was no fan in the bathroom and it felt as though there were some ventilation issues in the room generally, which was really stuffy. That said, our beds were very comfortable and the staff was friendly. I wouldn't make this my first choice but...

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Thank Karen K
Cheshire, UK
Reviewed 23 October 2013

We spent 2 nights here before travelling up the Icefields Parkway to Jasper. Our room had no outside window - the only one in our room opened on to an inner Atrium. Bit strange not knowing what weather etc was like... But room was clean, comfortable and adequate. As appears to be the custom in Canada, the wash basin was...

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1Thank KissesCheshire
Calgary
Reviewed 22 October 2013

Spent one night at this hotel. Only a block north of where Banff Ave shopping starts so very convenient. In general the hotel is not bad. Looks like the bathrooms "may" have been upgraded with tile floors, new paint, etc. (at least the room we had) but the rest of the room was just standard. Also had dirty shower curtain,...

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Thank snorkelmore
Kamloops, Canada
Reviewed 20 October 2013

got a nice room , with a view, 3rd floor. corner . nice- SOFT beds. good pillows. smells so nice and clean. lots of wood trim. pool and hot tubs look very inviting. front desk staff very attentive and helpful. nice little coffee maker, with china mugs. and nice big glasses for happy hour.

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Thank rocketman000
Antwerp, Belgium
Reviewed 18 October 2013

doing a road trip through the rocky's & stopped for 2 nights in Banff. Hotel: situated in the middle middle of the centre of Banff. Free underground parking, free Wifi & free breakfast. The hotel has a warm "lodge" feeling. There is also a restaurant ( The Meatballs ) & bar situated in the hotel Rooms: We had a room...

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Thank Stoffke
Vancouver, British Columbia, Canada
Reviewed 18 October 2013

So maybe it's expensive everywhere in Banff. I chose this one because it is close in town, the price was fair, and it has free breakfast...but I was not impressed. First night we checked in late (11pm) due to being stuck on the highway for over 5 hours because of an accident. The front desk clerk looked like he was...

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Thank YD01
Edmonton, Canada
Reviewed 17 October 2013

Stayed here this summer on a double date over a long weekend before heading to Jasper. Going to the mountains is an ideal road trip from Edmonton. We booked VERY last minute, taking 2 of the remaining three rooms available for our trip. Even though the hotel was packed, the room was always cleaned before we got back, the buffet...

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Thank Vicky D
Manchester, United Kingdom
Reviewed 13 October 2013

Stayed here for two nights 4th and 5 th october. Nice hotel tidy clean rooms, although lighting bit dark in rooms. Good breakfast. Nice little bar but on last night arrived back at hotel for nightcap around 10.30 told by the 'bit scruffy' long haired barman that they had closed, even though the bar was full, said couldn't serve us...

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Thank Bigmac04
Bracknell, United Kingdom
Reviewed 13 October 2013

Booked via TripAdvisor and Booking.com. Booked for just one night but decided to stay an extra night as we liked it. The young guy on the reception was very well mannered and welcoming he explained everything very well. Room had two double bed and bathroom with view of the mountains. The hotel provided parking below the ground floor and breakfast...

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Thank JackRussell1964
Edmonton, Canada
Reviewed 13 October 2013 via mobile

I've stayed in Banff many times and this is by far the most overpriced dive I stayed in. As I'm typing this, kids are playing hockey with actual nets in the hallway. We were moved as the standard rooms have non-functioning windows and no a/c. After cooking our selfs the first night we asked to be moved, after much complaining...

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Thank Jim S
hotelgmBanff, General Manager at Banff Ptarmigan Inn, responded to this review

I'm sorry to hear your stay was less than satisfactory and would welcome the opportunity to speak with you further to ensure your concerns are addressed. I have discussed your stay, which is not representative of our high service and quality standards, with our Front Office Manager who will contact you directly. I am sorry we failed to meet your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 

Additional Information about Banff Ptarmigan Inn

Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $153 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff
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Questions & Answers

Here's what travellers have asked, with answers from Banff Ptarmigan Inn staff and other travellers.
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Questions? Get answers from Banff Ptarmigan Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're looking for quality, don't stay here.”
 of 5 bubbles MyViews_11, 6 Jan 2017 | Read review
“Ask for a room without noise from the bar.”
 of 5 bubbles C3228DMruthp, 14 Sep 2016 | Read review
“Rooms were quite insulated from noise on the second floor, overlooking the main street - did not hear a thing!”
 of 5 bubbles gschmidt528, 2 Sep 2016 | Read review
“Ensure the cooling/heating is working and ask for a room with a bathroom that is larger than a matchbox!!”
 of 5 bubbles MHRWHITE, 22 Aug 2016 | Read review
“Don't take rooms that are street facing.”
 of 5 bubbles 843yuvals, 31 Jul 2016 | Read review
5 of 5