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Elk + Avenue Hotel

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Elk + Avenue Hotel
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970 Reviews from our TripAdvisor Community

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Showing 873: English reviews
Reviewed 3 weeks ago

This place made what was part of my favourite trip BANFF (in Canada) The location is perfect, the first set of shops just across the road, with a free ice skate park across the road. The local supermarket is just across the road too for any last minute grocery shopping.

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Helpful?
Thank Jason N
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for sharing your experience at the Elk + Avenue. I am so pleased to learn that staying with us helped to make your Banff trip so meaningful and worthwhile. I am glad you enjoyed our location and the free ice skating rink across the street. It is a great place to be indeed. Kind Regards, Daren Hill Front...

Reviewed 3 weeks ago via mobile

Location is perfect. Bring on the edge of downtown was great. We were able to explore downtown on foot & leave our vehicle parked in the underground garage (which was a bonus). Staff were great, friendly & approachable. Got a great deal for 3 nights. Would stay again.

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Helpful?
Thank Stacie C
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

It is always wonderful to hear that a guest had an awesome experience and would stay again. Thank you for sharing your experience. I am also very happy to hear of your appreciation of the staff and to learn as well that you realized a sense of great value. We would love to see you again. Kind Regards, Daren Hill...

Saskatoon
Reviewed 3 weeks ago

Loved the new renovated room. Great location. Close to the gondola, mineral Spa, shopping and what a view!!. Only bad thing was our room was right outside the elevator and we heard everyone as they came down the hall.

Review collected in partnership with this hotel
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Helpful?
Thank P1293BMamandak
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for your review and for your feedback on your renovated room. It is a pleasure to know that so our guests are so approving of our new modern design and feel. We do hope to see you again. Kind Regards, Daren Hill Front Office Manager Elk + Avenue Hotel

Lethbridge, Canada
Reviewed 3 weeks ago

Great location. A little loud in the mornings with the location right across from the grocery store. Lots of transports. The bartender was accommodating in loan us wine glasses for our room as there is only plastic in the rooms. Nice bathroom. Comfy beds.

Review collected in partnership with this hotel
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Helpful?
Thank dianeyucytus
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for sharing your feedback of your stay. I am certainly glad to read that you enjoyed our modern bathrooms and our comfortable beds. Should you come again, we would be happy to assign you on the other side of the hotel. Kind Regards, Daren Hill Front Office Manager Elk + Avenue Hotel

Edmonton, Canada
Reviewed 3 weeks ago

Because I booked back in October I paid Wsy more almost double what I would've paid if I booked in January absolutely ridiculous. Not happy. Most likely will not stay here again. Still waiting for staff to get back to me on how to get this problem resolved

Review collected in partnership with this hotel
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Helpful?
Thank tennilleo2017
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for your feedback on your stay. Generally speaking, rates will fluctuate based on occupancy levels just as airline prices will frequently change from time to time. However, we do wish our guests to be satisfied with their experience. A member of management will contact you shortly. Kind Regards, Daren Hill Front Office Manager Elk + Avenue Hotel

Sturgeon County
Reviewed 3 weeks ago

We came to Banff to visit our daughter (a former Brewster employee). We usually stay at the Mount Royal, but, of course, it was not available so we booked into the Elk & Avenue. This was such a pleasant place to stay - much more quiet than the MR - this will definitely be our 'go to' accommodation from now...

Review collected in partnership with this hotel
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Helpful?
Thank A4057WIjoannec
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for reviewing your stay with us. It is a pleasure to read that you found the Elk + Avenue a pleasant place to stay and that you now consider us your "go-to" accommodation. We will be very happy to host you again. Kind Regards, Daren Hill Front Office Manager Elk + Avenue Hotel

Brisbane, Australia
Reviewed 3 weeks ago

The hotel is located on Banff avenue in the town centre and is just across the road from the IGA supermarket. The staff were friendly on check in even though we had trouble using our credit card. It seems their system decides when it will accept your credit card so we had to give them 2 credit cards to see...

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Helpful?
Thank Tom E
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for reviewing your stay. It is nice to hear your extensive feedback and to see that you enjoyed and were able to take advantage of some of the amenities that the hotel offers, such as the coin laundry. If you should come to Banff again, please re-visit us. Kind Regards, Daren Hill Front Office Manager Elk + Avenue...

Sydney
Reviewed 3 weeks ago

When we had to be evacuated from the Mount Royal due to a serious fire, we were resettled at this hotel. It's owned by the same company, Brewsters. Our family of seven had three different rooms with different configurations. One had a king sized bed and only enough room to squeeze around and a view of the supermarket. The other...

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Helpful?
Thank dr_ruthSydney
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for posting a review of your family's stay with us in Banff. With 3 different room types you had an excellent overview of what we have to offer and I'm happy to learn all the rooms were clean and comfortable. It is true that many of our rooms with 2 Queen beds are much more spacious than the...

Edinburgh, United Kingdom
Reviewed 3 weeks ago

Very pleased with this hotel - unfortunately due to circumstances we couldn't stay at Mount Royal. Staff very helpful and cheerful Location easily accessible to all areas of Banff Room excellent - amazing view Would recommend and certainly stay again

Review collected in partnership with this hotel
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Helpful?
Thank Ireon
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for sharing your experience of the Elk + Avenue and of our cheerful staff. We are happy to hear that you found the room excellent and enjoyed the amazing view. We would certainly love to host you in Banff again. Kind Regards, Daren Hill Front Office Manager Elk + Avenue Hotel

Calgary
Reviewed 3 weeks ago

Very happy with accomodations, staff and general atmosphere. Lovely breakfast and meals at this hotel. Nice to have a family restaurant on site without searching for one elsewhere. My favorite part is the location, and across from grocery store. Did not have to drive to town. Good parking garage, lots of space.

Review collected in partnership with this hotel
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Helpful?
Thank Sharon S
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for sharing your experience. I am pleased to hear that you were very happy with your stay and that the staff and general atmosphere accentuated your experience. Please do come again and visit us in Banff. Kind Regards, Daren Hill Front Office Manager Elk + Avenue Hotel

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Just a few steps from the quaint streets and ample restaurants, shopping and nightlife of downtown Banff, Elk + Avenue Hotel brings an upscale twist to the classic mountain escape. Whether you're looking for a relaxing après-ski sanctuary or a big night on the town, our contemporary designed rooms pair clean, minimalist design with cozy Rocky Mountain-inspired elements to create the ideal accommodation for exploring the best of Banff. ... more   less 

Additional Information about Elk + Avenue Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $134 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elk + Avenue Hotel 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Banff International Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Elk + Avenue Hotel staff and other travellers.
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Questions? Get answers from Elk + Avenue Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“front of the hotel has the nicest views as does the back, sides aren't the best view”
 of 5 bubbles MellieMcIntyre, 15 Feb 2017 | Read review
“great location”
 of 5 bubbles 976marissah, 14 Feb 2017 | Read review
“New section has king size beds”
 of 5 bubbles tomeA9236KH, 3 Feb 2017 | Read review
“Talk with front desk. They were very, very accommodating!”
 of 5 bubbles gordp924, 29 Jan 2017 | Read review
“Rooms are very hot in the summer”
 of 5 bubbles 843joer843, 13 Jan 2017 | Read review
5 of 5