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Decameron Panaca

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Km. 7 Vereda Kerman Parque PANACA, Quimbaya 634027 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (506)
Room & Suite (55)
Pool & Beach (41)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Decameron Panaca
Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 16 hotels in Quimbaya
Location
Cleanliness
Service
Value
Only 34 kilometers from Armenia and 56 kilometers from Pereira you will fin the first agricultural-themed hotel in the world, with an infrastructure surrounded by a huge natural park that gives it its name and that involves all the philosophy of the countryside. Together with Decameron Las Heliconias, Decameron Panaca is one of the only two #AllInclusive hotels in the eje cafetero, one of the most representative and traditional regions of the south American nation, and that became known internationally due to the quality and originality of its emblematic export product: coffee. The hotel’s design, villas surrounded by huge grassy fields and forests, harmoniously integrate all the facilities in a typical country environment, with diverse interaction and entertainment spaces for adults and children.
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Full view
Property amenities
Free parking
Paid wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Entertainment staff
Children Activities (Kid / Family Friendly)
Airport transportation
Adult pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Shuttle bus service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Private balcony
Telephone
Wardrobe / wardrobe
Bottled water
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Charming
Languages Spoken
Spanish
600Reviews36Q+A23Room tips
Traveller rating
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Popular mentions
andregmera wrote a review Oct. 2020
Bogota, Colombia95 contributions11 helpful votes
After many months of confinement, being able to enjoy Decameron Panaca was a delight, never the less, there is a lot of room for improvement, WiFi wasn’t good at all, the shower in our room didn’t work properly it was way too hot or cold, there was no drinking water in our room. We asked for chocolate milk for our daughter and we could not get it in the afternoon they say they only provide it the morning, not the answer I expect from an all included hotel. On the bright side, the premises are absolutely beautiful and relaxing, the social distancing measures are working very well and you can think the poor WiFi helps you relax on your holiday. Also, the closeness to the park is a big plus.
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Date of stay: October 2020Trip type: Travelled with family
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Response from angie michelle ruiz beltran, Guest Services / Front Office at Decameron Panaca
Responded 9 Oct. 2020
Dear Guest, On behalf of the Hotel Decameron Panaca we want to thank you for letting us know your opinión, which is very important for us. We are glad to know that you liked the location and the social distancing measures. We will review the situation with the area in charge to take corrective actions, in order to continuously improve the experience of our clients. We hope you return to have the opportunity of serving you whit pleasure to make your vacation the best experience. Best Regards, Angie Michelle Ruiz Beltrán Guest Service
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CaroArangoB wrote a review Mar. 2020
65 contributions52 helpful votes
The hotel is perfect for families with kids. At 7 am they can milk the cows, feed the pigs and collect eggs for breakfast. The facilities are good, the venues are spotless, food is absolutely amazing, employees are friendly and resourceful. We unfortunately had to visit the infirmary, but the nurse was completely helpful and professional. We will be back!
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Date of stay: March 2020Trip type: Travelled with family
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Response from angie michelle ruiz beltran, Atención al huésped/Recepción at Decameron Panaca
Responded 17 Mar. 2020
Dear Guest, On behalf of the Hotel Decameron Panaca we want to thank you for letting us know your opinion, which is very important for us. We hope you return to have the opportunity of serving you whit pleasure to make your vacation the best experience. Sincerely, Angie Michelle Ruiz Beltrán Guest Service
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Diego B wrote a review Feb. 2020
West Palm Beach, Florida45 contributions6 helpful votes
+1
We visited Decameron Panaca for a 3 night say in January. This place is an All Inclusive resort with great food, entertainment, hospitality, shows, open bar, big and beautiful rooms each one with a covered patio and hammocks looking a the mountains. We used the spa and it was an excellent service. We also used the guide tours that they offer to the surrounding towns and the coffee park. Juan David Patiño was our tour guide and he did a great job explaining the history and going in detail of every little town and attraction. We visited Salento and Valle del Cocora and it was one of our best experiences ever. Horse riding in the Colombian mountains with an incredible landscape!!! Thank you Decameron Panaca for the best vacation ever!
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Date of stay: January 2020
Value
Cleanliness
Service
Room Tip: Building 200 offers the best views
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Response from angie michelle ruiz beltran, Atención al huésped/Recepción at Decameron Panaca
Responded 21 Feb. 2020
Dear Guest, From Hotel Decameron Panaca, we want to thank you for let us know your opinion. Your positive comments are very important to us, we feel very grateful, these become as a taily motivation to do the most exceptional job, because we understand that these experiences have no price and this is what our guests are looking for, holidays whit happinness. We hope you return to have the chance of seeing you with pleasure to make your vacation the best experience. Best regards. Angie Michelle Ruiz Beltrán Guest Service.
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rena364 wrote a review Dec. 2019
Williamsburg,3 contributions
This hotel is not even near 4 stars. Has no AC, and to get wifi you have to walk to the front desk, wait, and pay by the hour. That gives you an idea of the type of service you will get. Many other things are below standard. Also, the main attraction is the Panaca park. You have pools at thd hotel and thats it, not even a decent playground for kids.
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Date of stay: December 2019Trip type: Travelled with family
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Response from Trip68310443365, Guest Relations Manager at Decameron Panaca
Responded 30 Dec. 2019
Dear Guest, On behalf of the Decameron Panaca Hotel we want to thank you for letting us know your opinions, which is very important for us. We regret that your experience hasn´t been satisfactory in terms of wifi and the our hotel services. The services with addiccional cost are established corporately. We hope you return to have the opportunity of serving you whit pleasure to make your vacation the best experience. Best regards, Angie Michelle Ruiz Beltrán, Guest Service
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leeksconrad02 wrote a review May 2019
Melbourne, Australia22 contributions11 helpful votes
This place is packed with people on the weekend. Very noisy, and with the Buffet food on offer, all the piggies in society like to push in the queue. We stayed in a bedroom for 3 adults, we had a baby as well. We constantly had to ring the staff and request a 4th towel. When I enquired, Carolina told me that the room was only for 3 people, therefore 3 towels were allocated. Another thing that is a real bother. You cannot book a table at the restaurant, unless you line up at 730am each morning. Within 5 minutes the restaurants are full. When you book the hotel, packages are sold. These include entry into the Coffee park, Panaca park etc...However, upon checkin, you need to line up in front of the Tour guide desk to claim the tickets. This office is only open 8-5pm. If you arrive after this time, it is not possible to collect the tickets. On Monday, all the theme parks are shut. We were not told this, upon check in, or when I lined up for 40 minutes to collect all the tickets. The Buffet food is very average. They are buying in fruit, that has gone past the use by date, they use far too much salt. There is an overall lack of communication both in Spanish and English. Far too many staff, who seem to be incapable of reading details, paying attention to detail, and who don’t really go out of their way to help families with young babies. There are also staff in the blue uniforms that try and push you to listen to their seminars regarding more packages. I would not pay for this hotel again. There are far better places, which I would imagine being cleaner, more relaxed and with better facilities.
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Date of stay: May 2019Trip type: Travelled with family
1 Helpful vote1 Repost
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Response from Trip68310443365, Guest Relations Manager at Decameron Panaca
Responded 20 May 2019
Dear Mr. Leeksconrad02 Thank you for visiting our DECAMERON Hotel in our coffe region. We are sorry for the inconvinience you had during your stay, we will be implementing upgrades to be able to offer a charming and comfortable atmosphere in our Hotel. In addition, we are going to intensify the check-in information for our guest to avoid misunderstandings or confusions with the services schedules and additional services. Any other sugerence please contact us at our DECAMERON website. Mr. Leeksconrad02 it was a pleasure to have you in our DECAMERON Hotel in the coffee region, we´ll be waiting for your next visit. Sincerely; Angie Michelle Ruiz Beltrán Guest Service
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PRICE RANGE
USD 96 - USD 176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
decameron panaca hotel
LOCATION
ColombiaQuindio DepartmentQuimbaya
NUMBER OF ROOMS
185
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Frequently Asked Questions about Decameron Panaca
Which popular attractions are close to Decameron Panaca?
Nearby attractions include Panaca (0.2 km), Parques Panaca (0.7 km), and Balsaje la Berraquera (7.0 km).
What are some of the property amenities at Decameron Panaca?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Decameron Panaca?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Decameron Panaca?
Yes, free parking is available to guests.
What are some restaurants close to Decameron Panaca?
Conveniently located restaurants include Cafe de Altura, Guanapalo, and La Casa Del Cafe.
Are there opportunities to exercise at Decameron Panaca?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Decameron Panaca have an airport shuttle?
Yes, Decameron Panaca offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Decameron Panaca?
Yes, dry cleaning and laundry service are offered to guests.
Does Decameron Panaca offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Decameron Panaca have any great views?
Yes, guests often enjoy the mountain view available here.
Is Decameron Panaca accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.