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Nilai Hotel

Traveller (13)
Room & Suite (3)
  • Excellent2%
  • Very good2%
  • Average20%
  • Poor12%
  • Terrible64%
23 Feb 2018
“Horrible and Terrible”
27 Nov 2017
“Its like a prison by Western Standards”
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Family Rooms
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Reviews (39)
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1 - 5 of 32 reviews
Reviewed 24 February 2018 via mobile

Was sent here by Malindo Air due to Malindo flight cancellation. The hotel was so bad in condition. The floor was actually sticky. The bathroom mat/towel was actually already soaking wet the moment we entered the room. The toilet was also terrible. The heater was...More

1  Thank dotty d
Reviewed 28 November 2017

After cancellation of a flight, airline took us to this hotel. We were allocated probably the best (Deluxe rooms). Dark allies, suffocation, aircon without any cooling, spiders, all inclusive. We left room in 20 minutes and headed to Capri by Fraser.

1  Thank 186fromperth
Reviewed 20 October 2017

Another Air Asia passenger dumped here to a missed connection. The hotel obviously get paid by AirAsia so see no need to spend money on maintenance. No water in room. All water coolers on our floor were empty. Carpets filthy. Lousy food. Nothing to do...More

2  Thank markjek
Reviewed 2 October 2017 via mobile

I stayed for two nights as I had a cycling event in this part of town. Me and family stayed in a family rooom.Well,the good side is its clean and quite spacious but...the tv is crt with local channels only,no kettle nor complimentary bottle drink...More

Thank SuhaimiKuantan
Reviewed 2 October 2017 via mobile

This is the worst 'hotel' I have ever stayed at in my life. We were sent here by Air Asia after a flight cancellation caused a missed connection. The rooms were dirty, staff were rude, the location felt unsafe and some people even walked in...More

1  Thank Alex_jane93
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Traveller (13)
Room & Suite (3)
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Room Tips
"Avoid all rooms"
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"Stay at an airport hotel away from here"
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"Don't stay there"
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"Do not stay in this poor excuse for a hotel!"
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