We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Grand Mayan Nuevo Vallarta

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
View Map
Add a photo
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,865 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Grand Mayan Nuevo Vallarta
See the most recent reviews
Showing 2,290: English reviews
Chula Vista, California
Reviewed 5 February 2015

Gorgeous 5-star resort, (residence club) with luxury and confort. Spacious rooms, however kitchen didn't have a dishwasher. Lots of pools, a lazy river, and a wave pool. All staff were very courteus and attentive. Has a relaxing atmosphere and a little plaza mall in the property. Be aware of lots of fees and high price restaurants. Timeshare presentation is lengthy...

 Report
Helpful?
7Thank cocopu2015
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear cocopu2015 : Thank you so much for choosing The Grand Mayan for your vacation and for sharing your review about your stay. We are delighted to find out that our staff was welcoming, as this is what we strive for every day. We are happy as well that you liked our pools and your room. Your comments are always...

San Mateo, California
Reviewed 4 February 2015

While this place is very nice has nice rooms with kitchens, well developed grounds, lots of swimming pools and restaurants, be very careful about booking here. If you like somewhere where you can actually go to sleep before 1 am, this may not be the place for you. If you are given a "garden view room" overlooking the "Sanctuario ("Sanctuary"...

 Report
Helpful?
8Thank Rosie H
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Rosie H : We would like to thank you for having stayed at The Grand Mayan for your vacation and for sharing your review with us. We are so glad you enjoyed our pools , restaurants and grounds. All the same, we are disappointed that we were unable to meet your expectations to the fullest. Your feedback will be...

New York
Reviewed 4 February 2015

Grand Mayan Neuvo Vallarta is one of a chain of 7 luxury "residence club" resorts in Mexico. I read a year’s worth of reviews here before going to this resort. Interesting to see what was what. We own time-shares in Vermont and have used RCI exchanges successfully for 20 years. Been to many resort sales presentations. Been to Grand Mayan...

 Report
Helpful?
15Thank nicksim
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Deaar nicksim : We really appreciate the time you have taken to share with us your detailed impression about your stay at The Grand Mayan. We are delighted to learn you enjoyed our facilities and thank you for your kind comments about our staff, as we consider them one of our biggest assets. They will be delighted to receive your...

Vancouver, Canada
Reviewed 3 February 2015

This whole development is a sophisticated sales scam. No one will argue that the property is not well developed or the grounds are not beautifully landscaped. But no one gets through the door before being targeted by a Vida salesman offering free food, tickets, or tequila. They even charge an upfront $200 donation on your card and dare you to...

 Report
Helpful?
7Thank Mahatmacoat2015
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Mahatmacoat2015 : Thank you for choosing The Grand Mayan for your vacation and for sharing your review with us. We are delighted to find out that some our staff was welcoming, as this is what we strive for every day. It appears as though not all your expectations were met. This will be addressed by the appropriate areas as...

Edmonton, Canada
Reviewed 2 February 2015

We went here for wedding and were initially worried we would spend a fortune since this is not all-inclusive like our previous experiences in Mexico. In the end we ended up spending the same amount of money that we would have spent at a 5 star all-inclusive. We thought we would need to bring a lot of cash too but...

 Report
Helpful?
5Thank Karra_Jason
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear J_Hof83 : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the accommodations, the pools and our staff’s service. Everyone works tirelessly - day and night, to make our guests’...

Westfield, Massachusetts
Reviewed 31 January 2015

Stayed in the condo section, 2-bedroom on the 9th floor. Did not have a construction noise problem. Without a doubt the largest rooms I have ever stayed in. The spaciousness of even just the hallways adds to the luxury of it. LOVE the keyless door entry. Didn't like wearing the bracelet, though. The Staff: Almost all reviews have said it,...

 Report
Helpful?
6Thank Sharon R
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Sharon R : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the accommodations, the pools, grounds and that most of our staff was pleasant, as this is what we...

Goodyear, Arizona
Reviewed 28 January 2015

we're here for 2 weeks. The services, maid,shuttles, etc. are excellent. We chose to stay at the Grand Mayan, because you walk out of the building and the pools are. My favorite is "The Lazy River". Their water facilities cover acres and then there's the beach. Plenty of shade is provided for fair skin. Restaurant are average high. They do...

 Report
Helpful?
7Thank PJCHILIS
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear PJCHILIS : We are grateful for your taking the time to write a review about your experience while staying at The Grand Mayan. We are glad you enjoyed the grounds. We are delighted to find out that most of our staff was pleasant, as this is what we strive for every day. Our goal is to make each one...

Bay Area
Reviewed 27 January 2015

Visited the Grand Mayan early January 2015. We used our timeshare to trade a week at the Grand Mayan and it took a very long time to check in. The clerk at first could not find our reservations, he said he needed our confirmation print outs from RCI. You would think that for a hotel of this size that they...

 Report
Helpful?
14Thank Dmex
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Dmex: Thank you for taking the time to provide us your detailed feedback about your stay at the Grand Mayan. We are delighted to find out that most of our staff was welcoming, as this is what we strive for every day. We are happy as well that you liked our pools, food options, the entertainment, and facilities. It...

Birmingham, United Kingdom
Reviewed 27 January 2015

We were held in awe when we first walked into the darkened lobby. Strange music was playing and we found ourselves dwarfed by 8 huge statues, each about 30 feet high. A wonderful stay at a very nice hotel. In fact we could have easily stayed on the complex for the full two weeks as entertainments restaurants etc. were all...

 Report
Helpful?
14Thank SweetmanB744JH
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear SweetmanB744JH : We are grateful for your taking the time to write a review about your experience at The Grand Mayan. As one of the most successful companies in the Mexican tourism field, we clearly communicate the terms and conditions associated with accepting an invitation to our sales presentation and everyone - at free will, attends. We do appreciate...

Maple Grove, Minnesota
Reviewed 26 January 2015 via mobile

We just returned from a week 's stay at the Grand Mayan. It was a perfect vacation spot for us. We had a two bedroom unit for two couples. Even though we didn't cook, we enjoyed the extra space and living room area. We ate most of our food on the property. There were so many delicious choices. We found...

 Report
Helpful?
6Thank mgmaple

2,604 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2121)
Viewed
Dining (94)
Viewed
Room/Suite (172)
Viewed
Hotel & Grounds (470)
Viewed
Pool/Beach Area (399)
Viewed
View from Room (153)
Viewed
Family/Play Areas (51)
Viewed
Bathroom (16)
Viewed
Business Centre/Function Rooms (6)
Viewed
0:14
Videos (5)
Viewed
Other (755)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (452)
Viewed
Amenities (101)
Viewed
Beach (15)
Viewed
Children's Pool (4)
Viewed
Lazy River (4)
Viewed
Pool (60)
Viewed
Dining (79)
Viewed
Standard Room (39)
Viewed
Suite (65)
Viewed
The Hotel (73)
Viewed
Wave Pool (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Dining (13)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nuevo Vallarta hotels
7.4 km away
Villa del Palmar Flamingos
3.0 km away
Grand Velas Riviera Nayarit
Grand Velas Riviera Nayarit
#1 of 27 in Nuevo Vallarta
2,340 reviews
1.1 km away
Paradise Village Beach Resort & Spa
Show Prices
Show Prices
Show Prices
1.7 km away
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta
#4 of 27 in Nuevo Vallarta
3,820 reviews
7.4 km away
Villa La Estancia
Villa La Estancia
#1 of 3 in Flamingos
1,216 reviews
2.8 km away
Occidental Nuevo Vallarta
Occidental Nuevo Vallarta
#13 of 27 in Nuevo Vallarta
2,612 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Golf Course
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about The Grand Mayan Nuevo Vallarta

Address: Av Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Hotel Class:4.5 star — The Grand Mayan Nuevo Vallarta 4.5*
Number of rooms: 795
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz and Travelocity so you can book your The Grand Mayan Nuevo Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Grand Mayan Resort Nuevo Vallarta
Grand Mayan Puerto Vallarta
Hotel Style:
#8 Luxury Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#9 Family Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Nuevo Vallarta staff and other travellers.
392 questions
Ask a question

See all questions (392)

Questions? Get answers from The Grand Mayan Nuevo Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor oceanside has nice views in Coban building. Other buildings ocean side lower floors are obstructed”
 of 5 bubbles fuzp, 26 Feb 2017 | Read review
“timeshare owners get the ocean view and others get the mountain view rooms during peak season.”
 of 5 bubbles BjerstedtLana, 26 Feb 2017 | Read review
“Need to upgrade furniture chips and scratches on doors more often . Continue to work on mold issues and believe owners when they say they have mold allergies. Keep fans on and cupboard doors open during high season. check blankets and extra pillows in for mold smell. Please change the lamp shades that are starting to shred and have black (mold ) stains on them. Otherwise rooms are spacious and very pleasant.”
 of 5 bubbles X6556QWroberts, 25 Feb 2017 | Read review
“Being time share, I did not expect daily room service. However our guests like their towels fresh everyday. Daily room service was not a problem at this resort. ”
 of 5 bubbles , 25 Feb 2017 | Read review
“Grand Mayan ocean view rooms are the best; higher up on the floors and at the end of the halls are the quietest”
 of 5 bubbles annekrajewski, 23 Feb 2017 | Read review
5 of 5