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See all 28 hotels in Nuevo Vallarta

The Grand Mayan Nuevo Vallarta

3,737 reviews
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Traveller (2453)
Pool & Beach (523)
Room & Suite (463)
Overview
  • Excellent59%
  • Very good23%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“lazy river”(693 reviews)
“wave pool”(205 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
All hotel details
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Reviews (3,737)Write a Review
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All reviewslazy riverwave pooltimeshare presentationocean viewparking garagetime sharesamba restaurantgrand blisssea gardenhavana moonthrough rcitaco breakresort feesales pitchtaxi standbeautiful resortla cantina
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941 - 945 of 2,785 reviews
Reviewed 24 March 2016 via mobile

The Grand Mayan Nuevo ... reading recent reviews, one gets a "mixed view" of the place and to be fair, everyone is entitled to their own opinion - it just amazes me how wrong the haters can be. This place is awesome on so many...More

3  Thank funlover1960
Reviewed 24 March 2016

We spent March 4-11th at the Grand Mayan, the resort is very impressive and vast. I recommend getting the meal plan, it helped save money, the employees at the concierge desk will help you with this, also have them help you with making reservations, tables...More

Thank Durtman
Reviewed 22 March 2016

Desk staff were rude, concierge staff were not helpful, neither could tell us the best way to exchange money nor whether the hotel water was safe to drink. We were pressured at check in to attend the sales presentation or we might end up with...More

6  Thank Robert F
Response from Socialmediamanager1, Manager at The Grand Mayan Nuevo VallartaResponded 23 March 2016

Dear Guest : Thank you for taking the time to provide us your feedback about your recent stay with us. Please accept our sincere apology for behavior exhibited by the staff mentioned in your comment. Rest assured these are not the best business practices that...More

Reviewed 22 March 2016

I am a member but did not use my membership on this trip. I felt trapped in the resort. For me to get to the marina area in N.V. would have been a very short walk from my room however they do not let you...More

2  Thank slmorgan0923
Response from Socialmediamanager1, Manager at The Grand Mayan Nuevo VallartaResponded 23 March 2016

Dear Guest : Thank you for taking the time to provide us your feedback about your recent stay with us. We regret that your stay at The Grand Mayan was not as you were expecting. Nevertheless, we are pleased to inform you that the new...More

Reviewed 21 March 2016 via mobile

This trip was amazing, so beautiful and clean. But the 2 activity center guys made my trip. These too were full of energy and made me cry when i left. There so kind, and good at their job. Thank you for the great experiance at...More

1  Thank Jdawg98
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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Golf Course
Heated pool
Outdoor pool
Details
Hotel class
Hotel Style
#6 Top resorts Hotel in Nuevo Vallarta
#7 Luxury Hotel in Nuevo Vallarta
#8 Family Hotel in Nuevo Vallarta
#9 On the Beach Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Hotel class
Hotel Style
#6 Top resorts Hotel in Nuevo Vallarta
#7 Luxury Hotel in Nuevo Vallarta
#8 Family Hotel in Nuevo Vallarta
#9 On the Beach Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2453)
Pool & Beach (523)
Room & Suite (463)
Dining (215)
Hotel & Grounds (1552)
Family and Play Areas (55)
Bathroom (20)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
may05
18 January 2018|
Answer
Response from Geegee613 |
Contact customer service at 1-800-292-9446 for airport pick up. You will have to pay for he return fare back to the airport from the resort.
0
Votes
Room Tips
"Outdoor private pool was a bit cool for December but love the idea!"
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"Call early for your reservation to get desired time."
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"Room was very nice. Bed was comfortable. We used the pool outside our room often and really enjoyed the..."
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"Ocean view."
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