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The Grand Mayan Nuevo Vallarta

Travellers' Choice award winner
09/04/2017 10/04/2017
1 room 2 adults 0 children
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2,963 Reviews from our TripAdvisor Community

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Showing 2,378: English reviews
West Hollywood, California
Reviewed 3 July 2015

As you drive into the resort the first immediate impression is good. The design of the buildings and the gardens are impressive. But immediately after that its chaos. The Vidante owned resort has a terminus where all visitors are dropped off. This is *not* explained. After being dropped out of the bus your luggage is taken from you and your...

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18Thank Roy T
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Tommy8kins: Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Mayan. We are shocked to learn about the inconveniences experienced during your visit since we are always looking to surpass our clients’ expectations of genuine hospitality at all our resorts, by providing outstanding locations and service excellence; even when...

Lake Elsinore, California
Reviewed 3 July 2015

A lush, friendly, relaxing resort! This is really one section of several integrated hotels/timeshares, but this is where most of the fun is. There are many pools, a lazy river, a water slide, wave pools and a beach. The grounds are gorgeous! There are lots of activities during the day, shows and special dinners nearby at night. All of the...

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2Thank Henry J
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Henry J : Thank you very much for providing your comments about your vacation at The Grand Mayan. We are pleased to learn you had a wonderful vacation, that you enjoyed our food options, the pools, grounds and took advantage of the promotions available during your stay. Comments like yours inspire us to continue creating ideal vacation experiences. We...

Phoenix, Arizona
Reviewed 3 July 2015

We took our daughter, son-in-law and grand children to the Grand Mayan Resort, Nuevo vallarta in March of 2015. We had a wonderful time and have reservations to return again in October. We love our timeshare there and will use it as often as we are able. The resort is top-quality and the staff and service are exceptional. We met...

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1Thank llhall
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear llhall : Thank you for taking the time to provide us your feedback about your recent stay at The Grand Mayan. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We are certain Mariano will gladly receive your feedback. Our primary goal is to ensure you are...

Saskatoon
Reviewed 2 July 2015 via mobile

We go every year to puerto Vallarta. A perfect place to relax. Pools to enjoy if you want action if you want a quite spot Games music activities that you can join or just watch for fun Restraurant to please any craving

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1Thank Derykkk
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Derykkk : Thank you for taking the time to provide us your feedback about your past stay with us at The Grand Mayan. Your comments are always welcomed. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable. We truly...

Atlanta, Georgia
Reviewed 1 July 2015 via mobile

I had a lovely 5 night stay at the grand Mayan and the staff were very friendly and gracious. They called to make sure we were satisfied with all of our requests. Beautiful atmosphere. The food here is expensive but so good. The beach I was not too impressed by it. The water looked brown but there are other gorgeous...

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2Thank guru419
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear guru419 : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn you enjoyed the facilities and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. Rest assured that your feedback will...

Reviewed 1 July 2015 via mobile

We stayed here using a timeshare exchange and had a great time. It is wonderful for families with kids of all ages. I wish I had known about it when my kids were younger.... Great wading area and splash pool for little ones. Tons of planned activities if you want them. We loved the lazy river, water slide, pools, beach...

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4Thank Peggy H
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Peggy H : Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Mayan. We are delighted to find out that most of our staff was welcoming as this is what we strive for every day. We are happy as well that you liked our food options, pools and the...

San Jose, California, United States
Reviewed 30 June 2015

LUCKILY our two little kids were out of control when we were handed over to the concierge and we got out of sale pitch in less than 10 minutes! Good timing. All staff are friendly, happen and very helpful. Top notch to every detail. However, the shuttle is little bit confusing, it would be a lot easier if a sign...

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Thank Kurt H
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Kurt H : Thank you for providing your comments about your vacation at The Grand Mayan. We are pleased to learn our staff’s service was top-notch. The work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. Your comments are always welcomed. We always like to hear about our guests’ experiences since it...

Colorado Springs
Reviewed 30 June 2015

This place is HUGE! It looks exactly like it was carved out of a jungle (and probably was). It's a complex of several related resorts, actually. Connecting the various properties there are lovely waking paths all over that are even lit at night if you want to take a quiet, romantic walk. Getting around the resort can be done by...

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8Thank COSNOWBIKER
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear COSNOWBIKER : Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Mayan. Rest assured that your comments will be taken into consideration in order to provide you everything that you need to make the most of your vacation. Our primary goal is to ensure you are able to relax...

Granite Springs, New York
Reviewed 29 June 2015

This a beautiful resort with first class amenities. The drawback is that they hijack you for an entire day with a timeshare presentation. They tell you it lasts an hour, but you get roped into an entire day for the promise of 10% savings on your vacation. The savings amounts to less than $50 off your resort stay.

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3Thank Stephen M
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Stephen M : Thank you for providing your comments about your vacation at The Grand Mayan. We are happy that you consider our resort to be beautiful. All the same, we are disappointed that we were unable to meet your expectations to the fullest. Rest assured that your comments will be taken into consideration and will be shared with...

Reviewed 28 June 2015 via mobile

Ridiculously elegant resort with everything you'd ever need. The only thing that I don't seem to understand is that none of their restaurants serve authentic Mexican food. I'm sure you can make Mexican food look elegant as well.

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2Thank Cesar F
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Cesar F : Thank you for providing your comments about your vacation at The Grand Mayan. We are happy that you found our property to be beautiful. Your comments are always welcomed. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about The Grand Mayan Nuevo Vallarta

Address: Av Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $136 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Grand Mayan Nuevo Vallarta 4.5*
Number of rooms: 795
Also Known As:
Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Grand Mayan Resort Nuevo Vallarta
Grand Mayan Puerto Vallarta
Hotel Style:
#8 Luxury Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#9 Family Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Nuevo Vallarta staff and other travellers.
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Questions? Get answers from The Grand Mayan Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our maid that we had by the name of Martha was Great and we always made sure she was taken care of with a little something for her from us!! She was Excellent!”
 of 5 bubbles 213larryj, 25 Mar 2017 | Read review
“Had room on upper floor facing ocean.”
 of 5 bubbles thomasrainville, 25 Mar 2017 | Read review
“5 studios. We were sent to different rooms and were told to share a 2 bedroom suite for 3 couples and 2 studios and that was not what we had ordered. We are all seniors and prefer to have our own room.”
 of 5 bubbles richardbJ4295MP, 25 Mar 2017 | Read review
“Lux amenities and decor”
 of 5 bubbles LYGUSHKAPUTESHESTV, 24 Mar 2017 | Read review
“3rd floor or higher”
 of 5 bubbles Heavyd2014, 23 Mar 2017 | Read review
5 of 5