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Bel Air Collection Resort & Spa Vallarta

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Bel Air Collection Resort & Spa Vallarta
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1,780 Reviews from our TripAdvisor Community

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There are newer reviews for Bel Air Collection Resort & Spa Vallarta
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Showing 611: English reviews
Cowichan Bay, British Columbia, Canada
Reviewed 19 December 2014

We stayed here in November. Travelled down with two families of four and were able to stay in a large unit with two king beds and two pull out couches, kitchen , living room, great balconies and a fabulous view of the infinity pool and ocean. It is an older hotel but everything was clean and the staff was helpful...

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Helpful?
2Thank Leanne D
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Leanne; It was a pleasure yo have you in this your home away from home and to know that you kids had fun. All our personal and I appreciate that you took us to care for your stay and we hope to have you soon once again here with us. I assure you that in your next visit in...

Victoria, Canada
Reviewed 19 December 2014

This is our 8th year back at this resort where I own a time share. The resort is small more of a botique hotel and offers a very relaxed atmosphere. The hotel grounds are immaculate and well kept including having the best pool in the area located right next to the beach. There is a group of us who vacation...

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Helpful?
1Thank klimchuk
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Mr. Klimchuck, I appreciate your comments regarding myself and our staff, as the most important to us is that we maintain your smiles and that your vacations are a great and unforgetable experience. In reference to your suggestion of a sports bar , we will do something special in our Bar Nautico which as yo know is open from...

Moose Jaw, Canada
Reviewed 18 December 2014

Second trip. Lovely area very clean resort good and very friendly staff. Helps if you speak a bit of Spanish. Lots of the other tourists are Hispanic. Had to do some work. There was a hot spot but the connections were abysmal. Basically was unconnected from work for 4 days. The server seemed to overload as soon as a few...

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Helpful?
Thank traveldoc670
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: As always your comments and siuggestion are very important and I would like to comment that for the next year 2015 we will have a new system for our WI FI which a of today only works in the area of lobby and area around the pool. In regards to the sigining , our control like many resorts...

Coombs, Canada
Reviewed 14 December 2014

My husband & I have just returned from a 3 week vacation at this lovely resort. The staff was always pleasant & more than willing to help with any concerns. Activities are plentiful with Marten & Jessica making everything fun. You can spend a quiet day relaxing under a palapa on one of the most beautiful beaches in the area....

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Helpful?
1Thank Tucker821
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Tucker: It was a pleasure having met you and to know that it was to your total satisfaction the stay that you had with us. For all our stay and myself we hope to have you once again with your family I would like to remind you that this 2015 we will have great promotions and speciales please let...

Kootenay Rockies, Canada
Reviewed 11 December 2014

We have viewed this resort for some years and always wondered what it may be like so this year, we took a chance. Beautiful grounds but spoiled by a single speaker which is meant to bring ambient music to the area. If you are too close, you cannot hear yourself think and if far away, it is screechy. The room...

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Helpful?
1Thank Carnarvon50
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: Your guest are very important and valuable and it will help us improve. Our rooms which are different types which have an garden or ocean view have all kitchenettes according to the size of the unit. Our towels will be replaced with the quality that we all have be known for. I hope that you once again give...

Phoenix, Arizona
Reviewed 10 December 2014

This was our third stay at this property and we have enjoyed it every time. There were seven of us (family & friends) in four ocean front rooms. The view was fantastic. Carlos, the General Manager was very helpful with all of our needs; as were the front desk staff and the concierge. The staff was very accommodating and attentive,...

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Helpful?
Thank TeamHopkins
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Mr. and Mrs. Hopkins ; We thank you for taking the time to let us know about your comments as they are extremely important, and it was a great pleasure for me and our staff to have met you during your stay in this your home away from home. Please remember that we have year round promotions and specials...

new york
Reviewed 9 December 2014

We had a fabulous time at this resort. The resort is beautiful! We were received well by the Belair staff upon arrival. I felt at home away from home immediately.. Ruby, Aisha, Antonio and Carlos were all very approachable, informative and warm. Their customer service was impeccable. They are extremely professional and personable. I loved the view from the open...

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Helpful?
Thank DeAna_10
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear DeAna: Thank you in advance for your comments of which make me happy , and you are correct our first priority is a personalized service of which differ us from any other resort. I would like to remind you that we have great promotions through our web site page or directly with our call center and as well you...

Reviewed 9 December 2014

We just returned from a 1 week stay at the Bel Air. It was beautiful. We booked through Interval timeshare and upgraded our studio to a 1 bedroom. However, when we arrived they had no record of our upgrade even though I had a confirmation number. Since I had an email referencing the supervisor's name in the exchanges department (Nancy)...

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Helpful?
Thank Tanja M
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: It was a pleasure to have had you in this your home away from home, and I appreciate your important comments of which make us day by day improve in our areas. As of today and services make our guest pick this resort for their vacation time , as we have an infinity pool with the great ocean...

Reviewed 7 December 2014

We found the resort mostly average and in some aspects below average. Especially for the rates we paid. Here are a list of issues during our 3 day stay. -Phone never worked in our room. Family and friends called to get a hold of us and it would ring once and not again. I complained on day 2 but it...

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Helpful?
2Thank Lou P
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Mr. Lou: Its pleasure to greet you again and to let you know it was a pleasure having you at this your secound home. Your comments to us are very important and I hope that you have recieved my response to your past email which you sent to my email directly, and to which I havent receieved a response, maybe...

Reviewed 6 December 2014

beautiful property, we really enjoyed ourselves like, nice small boutique hotel. Carlos the general manager helped us out with whatever we needed. Highly recommended. Going to book for next year .has a really nice infinity pool.

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Helpful?
Thank school1960
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: It was a pleasure having to meet you during your stay, and it was a great pleasure having to be of assistance during your stay, this comments make us to work more and alwasy maintanin the quality of service that we are known for. Our infinity pool with the great view of the ocean , truely is the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Banquet Room
Official Description (provided by the hotel)
"Bel Air Vallarta the perfect hotel for a family vacation" Family vacations are made to be on the Riviera Nayarit. Enjoy the beauty of the traditional Puerto Vallarta, the beautiful and colorful Bucerias, or maybe the exclusive Nuevo Vallarta where you will find everything you were looking for and more. Can you imagine spending a day at the spa pampering yourself at one of the best hotels in Nuevo Vallarta? Imagine your kids having a blast at our Kids Club, everything is possible here. A destination like this provides much as you can imagine, activities on land, sea and even air is what awaits you. Stay with with your family and enjoy the best time of your lives together and create your own #BelAirMoment. Bel Air Vallarta offers 215 spacious and luxurious rooms where you can enjoy a deserved rest after those long days at the beach, pool or enjoying the gastronomic offer that we have for you along with all the entertainment options that this resort has. In addition to luxury hotel rooms in Nuevo Vallarta Bel Air Vallarta offers luxury amenities that will make your stay a unique and memorable vacation, the "Bel Air Delights" those great little details that will give your holiday a touch of sophistication and also will make you feel at home. Welcome Cool Amenitie Welcome cocktail Early Bird Breakfast View all Bel Air Delights In Bel Air we know that your holiday should be something memorable that's why we have created a series of experiences that will fulfill all your dreams and needs to make your vacation something you cannot forget. Personalized vacation experiences with a touch of luxury and sophistication, the "Bel Air Experiences". All Gourmet Experience All Romance Experience All Spa Experience ... more   less 

Additional Information about Bel Air Collection Resort & Spa Vallarta

Address: Blvd Costero 800 Sur | Fracc. Flamingos, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $118 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Resort & Spa Vallarta 3.5*
Number of rooms: 215
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Also Known As:
Bel Air Collection Resort & Spa Vallarta Hotel Nuevo Vallarta
Bel Air Collection Resort And Spa Vallarta
Playa Del Sol Grand Hotel
Playa Del Sol Grand Puerto Vallarta
Playa Del Sol Grand Resort
Hotel Style:
#6 Business Hotel in Nuevo Vallarta
#13 Family Hotel in Nuevo Vallarta
#14 Top resorts Hotel in Nuevo Vallarta
#14 Spa Hotel in Nuevo Vallarta
#19 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Resort & Spa Vallarta staff and other travellers.
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over a year ago
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11 months ago

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Questions? Get answers from Bel Air Collection Resort & Spa Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the rooms above the beach.”
 of 5 bubbles rodneyc825, 14 Jan 2017 | Read review
“don't get a room overlooking the construction side, (north side) as very noisy.”
 of 5 bubbles StephanieP894, 10 Dec 2016 | Read review
“Ask for a room with ocean and pool view.”
 of 5 bubbles jackieirene, 9 Dec 2016 | Read review
“Ask for sunset view and in Tower Haramara.”
 of 5 bubbles aaroncW5362RK, 2 Dec 2016 | Read review
“If you go all the way to the beach, it's so worth it to get a view of the ocean!!”
 of 5 bubbles dgkukal, 7 Oct 2016 | Read review
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