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Grand Velas Riviera Nayarit

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Grand Velas Riviera Nayarit
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2,410 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Velas Riviera Nayarit
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Showing 1,977: English reviews
Danville, California
Reviewed 31 March 2015

The service at the Gran Velas was exceptional, especially our pool concierge. Alberto Cuevas was always there when we needed something, came back and checked on us often, and always did it with a smile. No request was ever too much for him. We made sure to return to his area every day as he made our time there so...

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Helpful?
3Thank Wanderer60802
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you for taking the time to recognize one of my stars that helps manage the pool area. You kind words for Alberto are sure to motivate him even further when taking care of his valued guests and I will make sure that he is presented with a copy of your review so as he can witness firsthand the positive...

Chicago, Illinois
Reviewed 30 March 2015

We just returned from our third visit to the GV in Nuevo and it was by far our favorite visit yet. As has been mentioned before the entire experience is first class with a staff that will help you with any request or need you might have. We were a but concerned about our visit as our trip last year...

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4Thank js12333
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

I wish to thank you personally for your long lasting loyalty toward Velas Resorts and in particular this property in Riviera Nayarit. Your kind appreciation is received very warmly and as you say, I truly do read reviews in order to have an indication from my guests on how healthy my operation is performing. During your several visits I am...

Reviewed 30 March 2015

Our 2nd visit to this beautiful resort was exceptional. The rooms are large and very comfortable. The staff are great! Our concierge "Chepe" always greeted us with a smile and took care of our restaurant reservations, ensured that we were happy and even checked us in for our return flight. At the Azul restaurant, our waiter Cesar Cestareda provided excellent,...

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Thank Sarj G
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

It is a pleasure for us to host repeat guests such as yourselves as it proves that our continued efforts are eclipsing your vacation expectations. And with the individual help of Chepe, Cesar and Diego we were able to provide you yet another “first-class” experience. Thank you very much Sarj for your loyalty to Grand Velas and I hope that...

Denver, Colorado
Reviewed 29 March 2015

The service was fantastic!!! The people are extremely kind! The restaurants were amazing! We compared it to eating at Spago every night! The service at Frieda & Lucca was impeccable & the food is 5*! The Spa was a fantastic experience as well! Enrique & Vania went above & beyond making sure we were happy at all times with everything...

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1Thank BulldogsRock
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

I wish to thank you very much for your exciting and animated review. Our goal is to combine the main aspects of the resort such as; service, culinary product and suite to create an enchanting, stress-free vacation for our guests. And please know that it will be our fortune and honor to have you back at Grand Velas “for many...

Chapala, Mexico
Reviewed 29 March 2015

Feb 28 - March 7, 2015 Grand Velas Review After a glorious week at Casa Velas we arrived at Grand Velas. Travel time half an hour. Valet parking, bellman unloaded car and off to lobby. Seated on nice comfy chairs, a person came over to check us in. Paperwork, AI hemp style bracelets and then a lovely relaxing head, neck...

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7Thank bezerk
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you so much for your highly detailed comments and expressions on your luxurious vacation with us. Your keen eye for detail along with your stunning photos really takes the reader along with you as you describe the events of your stay. I thank you also for taking the time to mention many of the staff that were dedicated to...

Vancouver, British Columbia, Canada
Reviewed 28 March 2015

This is the second time I have stayed at this Grand Velas location - and I have also stayed at the Mayan location. This is the best all-inclusive family experience you will find anywhere. The staff are excellent, the food top-notch, and the grounds are beautifully kept. A bonus is that the kids club goes until 10pm - so that...

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1Thank Carrie H
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

I am very pleased Carrie that you are continuing the Grand Velas experience after your successful holiday at our sister resort in Playa del Carmen. I am especially glad that your children were well entertained by our ample activities staff and that you and your husband were able to share some lovely dining experiences together while the little ones were...

Vancouver, Canada
Reviewed 24 March 2015

We just returned from the Grand Velas and we loved it! A group of 11 of us went together and we all had a fabulous experience. I normally prefer going to Maui, but the experience we had at the Grand Velas was excellent. The service was exceptional. We loved being served drinks and food at the pool. Oscar gave us...

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1Thank Janna C
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

It is great to know that we were able to really please you and your Family after so many travels to Hawaii. We like to impress first-timers to the region and open their eyes to the natural splendor and safety that Riviera Nayarit has to offer. I am glad that your family of eight was delighted to receive food and...

Philadelphia, Pennsylvania, United States
Reviewed 24 March 2015

My wife and I had an amazing experience at the Grand Velas back in October of 2014. The fact that I'm just getting around to review it now should show you how much we enjoyed our stay--the experience is still a memory that is worth returning to to write a positive review--even now five months later. The experience starts with...

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4Thank JJ A
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you very much for sharing your interesting and detailed observations on your October honeymoon with us. Your eye for detail is to be commended and I am sure that your comments will be very much appreciated by many other travelers looking for a luxurious, high end vacation. Your journey through Grand Velas was a very pleasant and pampering one,...

Minnesota
Reviewed 24 March 2015

We visited this resort for the first time with friends that recommended it. My wife and 4 children (11 and under) stayed for just over a week and had an incredible time at this all-inclusive resort. Location, amenities, kid-friendly options, service and food were all wonderful. But I'll leave the description of the numerous accolades to other posters. The service...

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6Thank Lamnny
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you very much for your comforting words to others on the theme of emergencies. As you now are very well aware of, medical situations can arise anywhere and at anytime. We work very closely with the finest hospital in the region and once in their capable hands it is our turn to comfort you every step of the way...

Nashville
Reviewed 24 March 2015

From the moment we stepped out of the car from the airport until the time we left 6 days later... everything was perfect at the Grand Velas Riviera Nayarit. 4 of us in total, 2 adults and 2 children (age 3 and 8). All 4 of us had a spectacular trip. We have traveled extensively throughout the world and we...

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2Thank martiniplz
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

I wish to pass along my appreciation for your marvelous comments and perceptions on your recent family vacation with us. Our goal since our inauguration was to be perfect or as close to perfect as one can get. Over the years we have been able to refine certain areas of our service and culinary product and what you just experienced...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Discover the most luxurious all-inclusive resort in the Puerto Vallarta area; a retreat of lavish beauty and comfort that is sure to exceed your expectations. Having revolutionized the all-inclusive concept, Grand Velas is pleased to offer you a "Beyond All Inclusive, Beyond All Compare" vacation experience with exceptional gourmet dining, world-class hospitality, and luxurious accommodations in a spectacular setting on Mexico's golden coast. Experience a breathtaking resort and spa near Puerto Vallarta that seduces your senses and rejuvenates your spirit. ... more   less 

Additional Information about Grand Velas Riviera Nayarit

Address: Av Cocoteros 98 Sur | Riviera Nayarit, Mexico C.P. 63735, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $845 - $1,420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Velas Riviera Nayarit 5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Grand Velas All Hotel Nuevo Vallarta
Grand Velas All Suites And Spa Resort
Grand Velas Hotel
Grand Velas Nuevo Vallarta
Grand Velas Vallarta
Hotel Style:
#1 Family Hotel in Nuevo Vallarta
#1 Luxury Hotel in Nuevo Vallarta
#1 Spa Hotel in Nuevo Vallarta
#1 Top resorts Hotel in Nuevo Vallarta
#1 Romantic Hotel in Nuevo Vallarta
#1 On the Beach Hotel in Nuevo Vallarta
#2 Business Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Velas Riviera Nayarit staff and other travellers.
161 questions
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Questions? Get answers from Grand Velas Riviera Nayarit staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all the rooms are with an ocean view so it doesn't matter!”
458pennye, 23 Apr 2017 | Read review
“Get a floor above the 4th floor, and try to get the rooms in the 100-107 numbers”
docjm, 20 Apr 2017 | Read review
“oceanfront or ocean view”
8nicoled, 19 Apr 2017 | Read review
“Parlour for family!”
R6858XLjanetl, 18 Apr 2017 | Read review
“2 bedroom family suite”
P655FLjackd, 18 Apr 2017 | Read review
5 of 5